Our Organisation

Pearson VUE is a business of Pearson, the world's leading learning company and is listed on both the London and New York Stock Exchanges (UK: PSON: NYSE: PSO). Pearson VUE is featured on The Forbes list of Best Employers and the Stonewall Top 100 Employers list and we were recognised in the Best Employers for Diversity 2019 awards.

Pearson Vue provides computer-based testing for information technology, academic, government and professional testing programs around the world. We deliver more than 15 million exams annually and we are the global leader in developing and delivering high-stakes exams across our network of nearly 20,000 test centres in 180 countries.

We are proud to offer an exceptional work environment where you can enjoy job satisfaction. We are now hiring for a Test Centre Administrator to join our successful team in Stevenage, UK.

Your Opportunity

This is a part-time position, contract is 8.25 hours per week though it is expected that there will be additional hours available

Candidates must be available to work the following, these are the regular shifts that we are open:

Wednesday either 10.30-7.15pm or 7.30-4.15pm

Thursday 7.30-12.15pm

Saturday 7.30-12.15pm

Candidates must have face to face customer service experience and computer experience an advantage

Key Responsibilities

Providing excellent customer service at all times

Processing candidates’ sign-in and explaining the test process to them.

Administering and invigilating tests

Ensure all compliance standards relating to the test centre operation and security protocols are adhered to

General Housekeeping

Our Successful Applicant

Will be a friendly and professional team player with excellent timekeeping

Experience in using computers preferred including Microsoft Office (Word, Excel and Outlook)

Flexible, will be able to work different days and times

Willing to travel to other test centres to provide support

Your Benefits & Reward

We give a lot back with some of the best benefits in the business. We know that one size doesn’t fit all, so our workplace programs meet the different needs of our diverse teams, and their families too. When you join our Pearson family, we offer a wide range of benefits which include

• Excellent Pension scheme

• Shares and stock purchase options.

• Healthcare and dental plans, and an employee wellbeing assistance program for you and your family to help balance work, family and personal life.

• Cycle to work program, gym membership concessions in selected office locations, along with retail and leisure discounts.

Our Recruitment Process

This is an essential role so please apply now! Complete and submit your application as soon as possible directly on our Pearson Careers website. We are reviewing applications every day and interviews are being scheduled right now, therefore we encourage you to submit your application as soon as possible.

Wishing you the very best of success with your application!

What to expect from Pearson

Did you know Pearson is one of the 10 most innovative education companies of 2022?

At Pearson, we add life to a lifetime of learning so everyone can realize the life they imagine. We do this by creating vibrant and enriching learning experiences designed for real-life impact. We are on a journey to be 100 percent digital to meet the changing needs of the global population by developing a new strategy with ambitious targets. To deliver on our strategic vision, we have five business divisions that are the foundation for the long-term growth of the company: Assessment & Qualifications, Virtual Learning, English Language Learning, Workforce Skills and Higher Education. Alongside these, we have our corporate divisions: Digital & Technology, Finance, Global Corporate Marketing & Communications, Human Resources, Legal, Strategy and Direct to Consumer. Learn more at We are Pearson.

We value the power of an inclusive culture and also a strong sense of belonging. We promote a culture where differences are embraced, opportunities are accessible, consideration and respect are the norm and all individuals are supported in reaching their full potential. Through our talent, we believe that diversity, equity and inclusion make us a more innovative and vibrant place to work. People are at the center, and we are committed to building a workplace where talent can learn, grow and thrive.

Pearson is an Affirmative Action and Equal Opportunity Employer and a member of E-Verify. We want a team that represents a variety of backgrounds, perspectives and skills. The more inclusive we are, the better our work will be. All employment decisions are based on qualifications, merit and business need. All qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, age, national origin, protected veteran status, disability status or any other group protected by law. We strive for a workforce that reflects the diversity of our communities.

To learn more about Pearson’s commitment to a diverse and inclusive workforce, navigate to: Diversity, Equity & Inclusion at Pearson.

If you are an individual with a disability and are unable or limited in your ability to use or access our career site as a result of your disability, you may request reasonable accommodations by emailing TalentExperienceGlobalTeam@grp.pearson.com.

Note that the information you provide will stay confidential and will be stored securely. It will not be seen by those involved in making decisions as part of the recruitment process.

Job: TESTING CENTER

Organization: Assessment & Qualifications

Schedule: PART_TIME

Workplace Type: On-site

Req ID: 17520