The Role

To carry out a range of administrative support tasks relating to the recruitment of Assessment Associates (AAs). This is to ensure that sufficient Assessment Associates (AA’s) are appointed to fulfil the assessment activities. This is an entry level position within the Associate Recruitment Processing team.

Key Accountabilities

• Deal with routine enquiries regarding applications and the status of applications by phone and email. Liaise with internal customers regarding Assessment Associates

• Manage the end to end recruitment process for all vacancies - including support for new applicants and reference checks.

• Manage the on board process of all AAs - including the maintenance of bank details, HMRC data and personal information.

• Ensure details of new Examiners/Moderators/Markers communicated to other relevant internal departments.

• Set up and manage logistical aspects of all Senior AA Interviews - booking venues, accommodation and travel where required.

• Manage a variety of processes to ensure data is maintained accurately.

• Create guidance documents and process maps for new vacancies where required.

• Meet with key hiring managers to set up a process for new vacancies and improve recruitment process for existing vacancies.

• Train new team members on general processes

• Assist wider team with administrative tasks

Key Challenges

High volumes of application forms and references needing to be dealt with efficiently and within specified times

The Person

The successful applicant will be able to demonstrate:

• Good written and verbal communication skills

• The ability to work effectively as part of a team

• The ability to work effectively with limited supervision

• A commitment to delivering objectives and KPIs

• A can-do attitude and the ability to adapt to an ever changing work place

I.T Literacy

• Intermediate MS Word and MS Excel, MS Outlook, (Essential)

• Use of databases (Desirable)

Working Pattern

Standard 37.5 hours a week, office hours, Monday - Friday but will be required to be flexible during busy periods including the possibility of working at weekends occasionally. Overtime may be paid or offered as time off in lieu.

What can we offer you

Here at Pearson we also offer a great package and a fantastic range of benefits that you would expect to receive in a global organisation. Including 25 Days annual leave, this increases by 1 each year up to 30 days with the option to buy and sell up to 5 days per year on top of this. Pearson’s other benefits also include a fantastic Pension plan, private medical insurance, private dental care, season ticket loan, eye tests, cycle to work scheme, volunteering days, discounted products and services from leading companies and much more.

What to expect from Pearson

Did you know Pearson is one of the 10 most innovative education companies of 2022?

At Pearson, we add life to a lifetime of learning so everyone can realize the life they imagine. We do this by creating vibrant and enriching learning experiences designed for real-life impact. We are on a journey to be 100 percent digital to meet the changing needs of the global population by developing a new strategy with ambitious targets. To deliver on our strategic vision, we have five business divisions that are the foundation for the long-term growth of the company: Assessment & Qualifications, Virtual Learning, English Language Learning, Workforce Skills and Higher Education. Alongside these, we have our corporate divisions: Digital & Technology, Finance, Global Corporate Marketing & Communications, Human Resources, Legal, Strategy and Direct to Consumer. Learn more at We are Pearson.

We value the power of an inclusive culture and also a strong sense of belonging. We promote a culture where differences are embraced, opportunities are accessible, consideration and respect are the norm and all individuals are supported in reaching their full potential. Through our talent, we believe that diversity, equity and inclusion make us a more innovative and vibrant place to work. People are at the center, and we are committed to building a workplace where talent can learn, grow and thrive.

Pearson is an Affirmative Action and Equal Opportunity Employer and a member of E-Verify. We want a team that represents a variety of backgrounds, perspectives and skills. The more inclusive we are, the better our work will be. All employment decisions are based on qualifications, merit and business need. All qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, age, national origin, protected veteran status, disability status or any other group protected by law. We strive for a workforce that reflects the diversity of our communities.

To learn more about Pearson’s commitment to a diverse and inclusive workforce, navigate to: Diversity, Equity & Inclusion at Pearson.

If you are an individual with a disability and are unable or limited in your ability to use or access our career site as a result of your disability, you may request reasonable accommodations by emailing TalentExperienceGlobalTeam@grp.pearson.com.

Note that the information you provide will stay confidential and will be stored securely. It will not be seen by those involved in making decisions as part of the recruitment process.

Job: HUMAN RESOURCES

Organization: Assessment & Qualifications

Schedule: FULL_TIME

Workplace Type:

Req ID: 16839