Role: Functional Skills Administrator Apprentice

Location: Worthy Down and/or Minley

About Pearson

At Pearson, we enhance lifelong learning, helping everyone achieve their goals through impactful experiences. Founded in 1844, Pearson is a leader in creating high-quality, digital-first, and accessible resources, with over 20,000 employees dedicated to lifelong learning. We foster an inclusive culture that celebrates diversity and ensures equal opportunities for all. Committed to flexibility, Pearson embraces hybrid and remote working to support a balanced work-life environment.

Pearson’s Apprenticeships

At Pearson, we empower employees and managers with our top-notch Apprenticeship Programme, offering Level 3 to master's and various intakes year-round. Proudly providing apprenticeships in Business Administration, Customer Service, Management, Digital Industries, IT, and Financial Services, we believe in the transformative power of learning for fulfilling careers and improved lives. Explore opportunities at http://pearson.jobs.

Are you passionate about administration, interested in the education sector, and eager to pursue a Business Administration Level 3 Apprenticeship? If so, Pearson TQ has the perfect opportunity for you!

About Us:

TQ Education & Training, part of the Pearson Group, provides outsourced training services to the UK Ministry of Defence, other public sector organisations, and private companies in the UK and overseas. As a Functional Skills Administrator, you will support the commercial Functional Skills provision and have the opportunity to work across various exciting Ministry of Defence contracts!

About the Role:

As a Functional Administrator you will provide essential administrative support for our Functional Skills programmes, ensuring accurate data management within our MIS system for all Army Apprenticeship contracts. This position also includes completing a Business Administration Level 3 Apprenticeship as part of your professional development.

You will be enrolled as Business Administration Level 3 , which will help you develop your skills and knowledge and can take up to 18 Months to complete.

Key Responsibilities:

• Collate and input Functional Skills exam data into the MIS system.

• Register apprentices on the BKSB e-learning platform.

• Issue BKSB login information to apprentices, monitor the completion of Initial and Diagnostic assessments, and send reminders when required.

• Set up and maintain Functional Skills folders on the e-portfolio system for apprentices.

• Upload and map completed Initial and Diagnostic Assessments on the e-portfolio system.

• Manage Awarding Organisation registration and certification processes for Functional Skills provision, adhering to strict timelines.

• Process Speaking and Listening claims with the relevant Awarding Organisation.

• Monitor and record Functional Skills results and disseminate to relevant Pearson TQ staff and stakeholders.

• Download Functional Skills Confirmation Reports from Edexcel Online and share with the Functional Skills Tutor.

• Monitor and record full Functional Skills completions and disseminate to relevant Pearson TQ staff and stakeholders.

• Monitor and update the Functional Skills tracker to ensure all required information is complete and accurate.

• Schedule Functional Skills examinations and manage/organise invigilators and exam rooms where required.

• Notify Pearson Reception when apprentices are visiting Pearson UK offices for Functional Skills delivery or exams.

• Support with Functional Skills invigilation when required.

• Liaise with relevant stakeholders and individuals and establish and maintain excellent working relationships with the client and staff communities.

• Support the Functional Skills Manager/Senior Functional Skills Manager in developing and coordinating the quality assurance systems and processes across the Functional Skills qualifications from both an Awarding Organisation and company perspective.

• Support the Functional Skills Manager/Senior Functional Skills Manager in Awarding Organisation communications and in coordinating the internal and external verification and standardisation processes.

• Implement company policies and practices in respect of teaching, learning and student support.

• Attend and contribute to team and other operational meetings, as required, and disseminate information.

What We’re Looking For:

ESSENTIAL

• Excellent organisational, administration, interpersonal/communication, and relationship management skills

• Excellent IT skills, specifically Microsoft Excel

• Ability to manage tight deadlines and conflicting priorities

• Ability to promote learning and opportunity for all

DESIRABLE

• Level 2 Administration qualification

• Functional Skills, Key Skills, or Skills for Life qualifications

• Knowledge of the Functional Skills framework

• Knowledge of Apprenticeships and Apprenticeship delivery

• Experience of MIS data processing

• Experience of working with military training contracts

Why Join Pearson TQ?

• Be part of a leading education and training provider committed to learner success.

• Work in a supportive environment that encourages professional growth and development.

• Engage in a dynamic role with the opportunity to positively impact apprentices.

Your benefits and rewards

At Pearson, we offer a range of benefits, which include:

• 25 Days annual leave (increasing by 1 day with every year of continuous service up to 30 days); annual leave trading, +/- 5 days Annual Bonus

• Private Pension plan scheme where we pay in double what you contribute, up to 16% depending on your age

• Private medical and dental care insurance options, plus free eye tests

• Stock/share purchase options

• Maternity, paternity, and family care leave as well as flexible working policies

• An employee wellbeing assistance programme

• Cycle to work program, volunteering days, gym membership concessions in selected office locations, along with retail and leisure discounts

Diversity and Inclusion at Pearson

Pearson is committed to the Race Charter, pledging to ACT ON for a more inclusive workplace. Recognized by Stonewall in the Top 100 LGBTQ+ Employers, we achieved 100% on the Human Rights Campaign Foundation’s CEI Index in 2020. Additionally, we're on the Disability Equality Index and Bloomberg Gender Equality Index, hold Investors in People Gold, and are recognized as a Working Mums Top Employer and Age Positive employer.

If you’re ready to make a difference in the education sector while advancing your career through a Business Administration Level 3 Apprenticeship, we’d love to hear from you!

This job posting will remain open until we have received enough qualified applicants. We recommend submitting your application promptly.

Note: This post is exempt from the Rehabilitation of Offenders Act 1974, and applicants will need to undertake an enhanced disclosure through the DBS.

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What to expect from Pearson

Did you know Pearson is one of the 10 most innovative education companies of 2022?

At Pearson, we add life to a lifetime of learning so everyone can realize the life they imagine. We do this by creating vibrant and enriching learning experiences designed for real-life impact. We are on a journey to be 100 percent digital to meet the changing needs of the global population by developing a new strategy with ambitious targets. To deliver on our strategic vision, we have five business divisions that are the foundation for the long-term growth of the company: Assessment & Qualifications, Virtual Learning, English Language Learning, Workforce Skills and Higher Education. Alongside these, we have our corporate divisions: Digital & Technology, Finance, Global Corporate Marketing & Communications, Human Resources, Legal, Strategy and Direct to Consumer. Learn more at We are Pearson.

We value the power of an inclusive culture and also a strong sense of belonging. We promote a culture where differences are embraced, opportunities are accessible, consideration and respect are the norm and all individuals are supported in reaching their full potential. Through our talent, we believe that diversity, equity and inclusion make us a more innovative and vibrant place to work. People are at the center, and we are committed to building a workplace where talent can learn, grow and thrive.

Pearson is an Affirmative Action and Equal Opportunity Employer and a member of E-Verify. We want a team that represents a variety of backgrounds, perspectives and skills. The more inclusive we are, the better our work will be. All employment decisions are based on qualifications, merit and business need. All qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, age, national origin, protected veteran status, disability status or any other group protected by law. We strive for a workforce that reflects the diversity of our communities.

To learn more about Pearson’s commitment to a diverse and inclusive workforce, navigate to: Diversity, Equity & Inclusion at Pearson.

If you are an individual with a disability and are unable or limited in your ability to use or access our career site as a result of your disability, you may request reasonable accommodations by emailing TalentExperienceGlobalTeam@grp.pearson.com.

Note that the information you provide will stay confidential and will be stored securely. It will not be seen by those involved in making decisions as part of the recruitment process.

Job: LEARNING DELIVERY

Organization: Workforce Skills

Schedule: FULL_TIME

Workplace Type: On-site

Req ID: 16888