About the role: We are looking for motivated Content Coordinators (CC) who will be responsible for the production of assessment-related content for a range of subjects in our General Qualifications portfolio. Reporting to the relevant Assessment Content Operations Manager, the CC works as part of a team, where the collective aim is to deliver a professional and customer-focused service.

Our team: Pearson Schools Qualifications - Assessment division combines excellence in assessment with outstanding customer experience. The Assessment division has end-to-end responsibility for delivering on-time, accurate results of high-stakes UK and international qualifications to our learners and first-class customer service to all our customers. The Content team is accountable for the accurate delivery of our secure high-stakes UK and international assessment instruments as well as non-secure content.

Our Purpose - Add Life to a Lifetime of Learning

As a Content Coordinator, you’ll be responsible for:

• Providing timely escalations to management regarding production schedules and adherence to process.

• Self-manage training initiatives and guidance from superiors as needed.

• Meeting deadlines while following regulatory frameworks and process-driven environments.

• Collaborating within other content teams and across broader Assessment teams.

• Adapting to changes in qualifications, technologies, and work methodologies, while managing tasks across multiple examination series and varied qualification types.

To be successful in this role, you will ideally have:

• Customer-Focused Service. Commitment to providing exceptional service, ensuring needs are met efficiently and effectively.

• Strong Communication skills. Capable of conveying messages persuasively and effectively to stakeholders.

• Team Collaborator. Works collaboratively within teams to attain shared goals, promoting a supportive and cohesive working environment.

• Adaptability. Ability to thrive in dynamic environments, capable of delivering results amidst evolving priorities.

• Innovative Problem-Solver. Follows a creative approach to work effectively in addressing challenges for self and team development.

Working Conditions:

• Hybrid Setup

• Equipment provided (Laptop and Headset)

• Schedule: Monday to Friday

• Weekend work is required at busy times throughout the year with time off in lieu/paid overtime available.

Flexible working: We are committed to hybrid working practices and has adopted flexible remote and virtual working. Where possible our employees can choose to manage their attendance to the office more flexibly.

If you are as passionate as we are about changing lives through learning, then help us to learn more about you and why you want to work with Pearson. Click ‘Apply Now’ to create

What to expect from Pearson

Did you know Pearson is one of the 10 most innovative education companies of 2022?

At Pearson, we add life to a lifetime of learning so everyone can realize the life they imagine. We do this by creating vibrant and enriching learning experiences designed for real-life impact. We are on a journey to be 100 percent digital to meet the changing needs of the global population by developing a new strategy with ambitious targets. To deliver on our strategic vision, we have five business divisions that are the foundation for the long-term growth of the company: Assessment & Qualifications, Virtual Learning, English Language Learning, Workforce Skills and Higher Education. Alongside these, we have our corporate divisions: Digital & Technology, Finance, Global Corporate Marketing & Communications, Human Resources, Legal, Strategy and Direct to Consumer. Learn more at We are Pearson.

We value the power of an inclusive culture and also a strong sense of belonging. We promote a culture where differences are embraced, opportunities are accessible, consideration and respect are the norm and all individuals are supported in reaching their full potential. Through our talent, we believe that diversity, equity and inclusion make us a more innovative and vibrant place to work. People are at the center, and we are committed to building a workplace where talent can learn, grow and thrive.

Pearson is an Affirmative Action and Equal Opportunity Employer and a member of E-Verify. We want a team that represents a variety of backgrounds, perspectives and skills. The more inclusive we are, the better our work will be. All employment decisions are based on qualifications, merit and business need. All qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, age, national origin, protected veteran status, disability status or any other group protected by law. We strive for a workforce that reflects the diversity of our communities.

To learn more about Pearson’s commitment to a diverse and inclusive workforce, navigate to: Diversity, Equity & Inclusion at Pearson.

If you are an individual with a disability and are unable or limited in your ability to use or access our career site as a result of your disability, you may request reasonable accommodations by emailing TalentExperienceGlobalTeam@grp.pearson.com.

Note that the information you provide will stay confidential and will be stored securely. It will not be seen by those involved in making decisions as part of the recruitment process.

Job: PRODUCT MANAGEMENT

Organization: Assessment & Qualifications

Schedule: FULL_TIME

Workplace Type: Hybrid

Req ID: 15634