PURPOSE

Do you want to make an impact to the lives of thousands of learners?

As an Assessment Leader you will own the end-to-end delivery of assessments for your portfolio of qualifications. Reporting to the Head of Subject and working as part of a wider team that includes product management, marketing and sales, you will play a key role in delivering a professional and customer focused service.

KEY ACCOUNTABLITIES

You will be at the helm of a subject area to certify that question papers are engaging, inclusive and relevant; ensuring marking happens accurately and on time; and setting grade boundaries. Depending on where you are in the annual assessment cycle, every day will be different. However, you will also be working on long term projects centered on improving your portfolio and ensuring you meet your customer’s needs.

Other typical activities will include:

Ensuring the quality of all assessment materials by fully engaging with the continuous cycle of improvement.

Analysing and interpreting assessment data to ensure comparability and consistency in our question papers.

Overseeing question paper/assessment material production and sign-off to a deadline for a qualification or set of qualifications.

Focus on providing the best in-class customer experience, support, engagement, insight and retention of customers.

Providing (as appropriate) customer-friendly support to help customers understand the assessment processes.

Supporting on an array of assessment initiatives across the department such as digital assessments, the mock service etc.

Quality monitoring examiners and their marking of examinations.

Ensuring timely escalations to the Head of Subject on adherence to schedules or on regulatory matters.

Adhering to regulatory and internal procedures and obligations at all stages and that all documentation is to the highest standard, meets the assessment criteria for given assessments and ensures our assessments meet the needs of learners.

Identifying efficiencies and quality enhancements in processes.

Working collaboratively within own subject team as well as across the wider Assessment team or a range of assessment initiatives.

Motivating, leading and managing a team of senior examiners.

Manage your own training and seek advice and support from their Head of Subject.

WHAT WE ARE LOOKING FOR:

Assessment Leaders may have a range of experience in assessment roles such as a teacher or departmental lead in a School or College, or some other role in the education sector.

Ideally you will have had previous experience in a customer facing role and will have a subject specialism and/or experience of assessment materials and processes within a regulated framework.

As a highly motivated individual you’ll have the aptitude to prioritise and manage your own workload effectively ensuring crucial tasks are managed effectively within tight, immovable deadlines. Where conflicts arise, you will have the ability to problem solve successfully reacting positively to change and will be an effective communicator, with the skill to influence others whilst working collaboratively with key stakeholders.

Other challenges include:

Maintaining attention to detail even with repetitive tasks.

Adapting to the challenges of each qualification.

Adapting to different IT systems.

Supporting Assessment Associates in their use of new technologies.

Influencing and working closely with Assessment Associates and internal stakeholders.

Simultaneously managing tasks for multiple examination series.

Contract: Permanent. Full Time, 37.5 hours per week

Role location: This is a hybrid role and will allow home working as well as from our office in Manchester at least 2 days per week. Occasional travel to our London office may be required.

Your Reward & Benefits

We know you’ll do great work, so we give a lot back with some of the best benefits in the business. We understand that one size doesn’t fit all, so our workplace programmes meet the different needs of our diverse teams and their families too. There are a range of options, too many to list here, but when you join our Pearson family you can look forward to:

A starting holiday of 25 days plus UK public holidays and you’ll earn 1 additional day’s holiday per year you work with us.

Generous pension scheme where we match and double what you contribute.

Maternity, paternity, and family care leave as well as flexible work policies.

Stock/share purchase options.

Healthcare and dental plans, and an employee wellbeing assistance programme for you and your family to help balance work, family, and personal life.

Cycle to work program, gym membership concessions in selected office locations, along with retail and leisure discounts.

What to expect from Pearson

Did you know Pearson is one of the 10 most innovative education companies of 2022?

At Pearson, we add life to a lifetime of learning so everyone can realize the life they imagine. We do this by creating vibrant and enriching learning experiences designed for real-life impact. We are on a journey to be 100 percent digital to meet the changing needs of the global population by developing a new strategy with ambitious targets. To deliver on our strategic vision, we have five business divisions that are the foundation for the long-term growth of the company: Assessment & Qualifications, Virtual Learning, English Language Learning, Workforce Skills and Higher Education. Alongside these, we have our corporate divisions: Digital & Technology, Finance, Global Corporate Marketing & Communications, Human Resources, Legal, Strategy and Direct to Consumer. Learn more at We are Pearson.

We value the power of an inclusive culture and also a strong sense of belonging. We promote a culture where differences are embraced, opportunities are accessible, consideration and respect are the norm and all individuals are supported in reaching their full potential. Through our talent, we believe that diversity, equity and inclusion make us a more innovative and vibrant place to work. People are at the center, and we are committed to building a workplace where talent can learn, grow and thrive.

Pearson is an Affirmative Action and Equal Opportunity Employer and a member of E-Verify. We want a team that represents a variety of backgrounds, perspectives and skills. The more inclusive we are, the better our work will be. All employment decisions are based on qualifications, merit and business need. All qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, age, national origin, protected veteran status, disability status or any other group protected by law. We strive for a workforce that reflects the diversity of our communities.

To learn more about Pearson’s commitment to a diverse and inclusive workforce, navigate to: Diversity, Equity & Inclusion at Pearson.

If you are an individual with a disability and are unable or limited in your ability to use or access our career site as a result of your disability, you may request reasonable accommodations by emailing TalentExperienceGlobalTeam@grp.pearson.com.

Note that the information you provide will stay confidential and will be stored securely. It will not be seen by those involved in making decisions as part of the recruitment process.

Job: PRODUCT MANAGEMENT

Organization: Assessment & Qualifications

Schedule: FULL_TIME

Workplace Type: Hybrid

Req ID: 15644