Head of Client Relations, PTE China

The Head of Client Relations, PTE China, will be work with Director, PTE Asia to devise and implement a growth strategy for PTE Academic in China. This role will involve leading a team of territory managers in China, ensuring key growth metrics & KPIs are achieved nationally, and take a leading role in managing key internal and external stakeholder groups.

The Head of Client Relations, PTE China, will work closely with various business functions both nationally and globally from Pearson's English Language Learning Division such as Marketing, Government Relations and Global Product teams to drive the success of PTE Academic throughout China.

Our team: English Language Learning – We aspire to help committed learners around the world reach their full potential through English language learning. With PTE Academic we aim to help more students and migrants access life changing opportunities around the world or in their home countries.

As the Head of Client Relations, PTE China, you’ll be responsible for:

Reporting into the Director, PTE Asia, this position will:

• Manage and develop a team of client relations managers across China; ensuring sales targets and other growth KPIs are met

• Support in devising and implementing a growth strategy for PTE Academic in China, including the PTE Partner Program.

• Develop and manage strategic national partnerships and negotiate commercial deals with stakeholders including education and migration agents, commercial and academic language/test prep providers and others.

• Devise and implement strategies focusing on developing key growth areas such as testing high school age students and Australia/UK/Canada-bound cohorts, taking responsibility for certain national workstreams/projects.

Success will be measured by the achievement of annual sales targets and other KPIs, with evidence of regular monitoring and review and reporting progress to management.

A successful applicant needs to be able to work independently, while maintaining close alignment/relations with other key business functions such as marketing, to achieve key objectives on a national level, as well as collaborating with Pearson colleagues around the globe.

Contribute to expanding brand and product awareness among customers and key external stakeholders. Support the implementation of communications plans to increase awareness of PTE Academic

To be successful in this role, you will ideally have:

• 7 years+ experience working in international education/international student recruitment/TEFL and with associated stakeholder groups such as government, education/migration agents, language schools, universities etc

• Experience managing remote teams

• Ability to think strategically, plan and execute, with evidence of successful business growth.

• Significant evidence of success in building and maintaining internal and external stakeholder relationships leading to commercial opportunities, particularly in the education sector.

• Ability to communicate professionally, clearly and effectively to a range of different audiences. Highly developed oral, written and presentation skills.  

• Influencing skills and the ability to convince through personal credibility  

Flexible working: We are committed to hybrid working practices and has adopted flexible remote and virtual working. Where possible our employees can choose to manage their attendance to the office more flexibly.

If you are as passionate as we are about changing lives through learning, then help us to learn more about you and why you want to work with Pearson. Click ‘Apply Now’ to create your application online.

Pearson is an Equal Opportunity Employer and a member of E-Verify. Employment decisions are based on qualifications, merit and business need. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, age, national origin, protected veteran status, disability status or any other group protected by law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.

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