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Pearson Senior Technical Evaluator in West Springfield, Massachusetts

Senior Technical Evaluator

Description

We are the world’s learning company with more than 24,000 employees operating in 70 countries. We combine world-class educational content and assessment,powered by services and technology, to enable more effective teaching and personalized learning at scale. We believe that wherever learning flourishes so do people.

Pearson VUE (www.pearsonvue.com) is the global leader in computer-based testing for information technology, academic, government and professional testing programs around the world. Pearson VUE provides a full suite of services from test development to data management, and delivers exams through the world’s most comprehensive and secure network of test centers in more than 180 countries, where we validate the skills and knowledge of millions of individuals every year.

Pearson VUE is a business of Pearson, the world's leading learning company with global-reach and market-leading businesses. Pearson is listed on both the London and New York stock exchanges (UK: PSON; NYSE: PSO).

Pearson VUE offers a great environment to start or grow your career, we are now hiring for a Cosmetology, Sr Technical Evaluator to join our team in West Sptingfield, MA.

Starting pay is $17.87 per hour.

  • Our ideal candidate demonstrates flexibility and teamwork.

  • Ability to work 8-10 hours per week, Sunday's .

  • Adhere to Pearson VUE Security Best Practices

  • Respond to candidate questions regarding exam evaluation

Responsibilities

Pearson VUE is seeking a part-time Cosmetology, Sr Technical Evaluator for our West Springfield,MA location. The Senior Technical Evaluator is responsible for providing a secure exam delivery and superior customer service in a comfortable friendly environment.

SECURITY

  • Maintain a secure testing environment and facility

  • Maintain security of exam content and materials in accordance with Pearson VUE policies, procedures and guidelines

  • Schedule Requirements:

  • Must be available to work Sunday's

EXAM ADMINISTRATION AND GENERAL OPERATIONS

  • Understands and complies with all testing procedures.

  • Maintain a good working knowledge of Pearson VUE policies, procedures and guidelines.

  • Maintain a pleasant, clean, and professional testing facility which includes light cleaning

  • Record and report all problems or discrepancies in a timely and efficient manner to the Manager, Test Evaluation.

CUSTOMER SERVICE

  • Display professional and friendly demeanor at all times

  • Listen and address questions and concerns in an appropriate manner

  • Provide high quality customer service

Qualifications

Qualifications:

  • Minimum of 2 years’ experience as a Licensed Cosmetologist

  • Must have a current Instructor's License in the state of Massachusetts

  • Must not have any prior disciplinary action issued

  • Must be able to work Sunday's.

  • One year plus of customer service experience preferred

  • Experience working in a testing environment preferred but not required

  • Familiarity with Microsoft Office and Windows applications required

  • High School diploma or equivalent required, some college preferred

  • Excellent customer service skills

  • Strong written and verbal communication skills

  • Ability to work independently with minimal supervision

  • Effective time management skills

  • Strong attention to detail

  • Problem solving skills

  • Ability to operate a computer, fax, and other office equipment, as well as communicate via e-mail and telephone

Pearson is an Equal Opportunity and Affirmative Action Employer and a member of E-Verify. All qualified applicants, including minorities, women, protected veterans, and individuals with disabilities are encouraged to apply.

Primary Location: US-MA-West Springfield

Work Locations: US-MA-West Springfield-174 Brush Hill 174 Brush Hill Ave West Springfield 01089

Job: Professional Development

Organization: Assessments VUE

Employee Status: Regular Employee

Job Type: Standard

Shift: Day Job

Job Posting: Jul 30, 2020

Job Unposting: Ongoing

Schedule: Part-time Regular

Req ID: 2007318

Pearson is an Equal Opportunity and Affirmative Action Employer and a member of E-Verify. All qualified applicants, including minorities, women, protected veterans, and individuals with disabilities are encouraged to apply.

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