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Pearson Site Reliability Engineer in United States

Site Reliability Engineer - ( 2010820 )


At Pearson, we’re committed to a world that’s always learning and to our talented team who makes it all possible. From bringing lectures vividly to life to turning textbooks into laptop lessons, we are always re-examining the way people learn best, whether it’s one child in our own backyard or an education community across the globe. We are bold thinkers and standout innovators who motivate each other to explore new frontiers in an environment that supports and inspires us to always be better. By pushing the boundaries of technology — and each other to surpass these boundaries — we create seeds of learning that become the catalyst for the world’s innovations, personal and global, large and small.

The Site Reliability Engineer is a key member of a small team focused on ensuring that our critical services are secure, reliable, cost-effective, performant, and operationally excellent. This role requires a generalist who can contribute with needs in development, system operations, resiliency testing, security hardening, and performance engineering. The Site Reliability Engineer is comfortable taking on new engineering challenges, defining potential solutions, and implementing designs in a team environment. This position plays an important role in our organization’s evolution towards contemporary application and infrastructure management practices and will be expected to both guide and support the team’s growth and learning.

Primary expectations include:

  • Taking on the most challenging problems facing the team’s products

  • Solving “higher-order” problems facing the team by developing new tools or processes

  • Being strong advocates for best practices by modeling and teaching them to junior members

  • Develop relationships with the product development teams by building trust

  • Diagnose systems problems shoulder to shoulder with development teams

  • Mentoring the junior team members on their journey as an SRE

  • Being able to speak in-depth about the majority (if not all) of the products handled by the team

Pearson is an Equal Opportunity and Affirmative Action Employer and a member of E-Verify. All qualified applicants, including minorities, women, protected veterans, and individuals with disabilities are encouraged to apply.


  • Minimum of 2 years prior relevant software development experience required.

  • Prior experience in architecting cloud-based solutions on Azure or AWS.

  • Prior experience in managing cloud infrastructure in Azure or AWS

  • Prior experience with data center technologies including VMWare, Storage, and Networking

  • Experience or familiarity with Azure DevOps

  • Proficiency in Ruby, Python, or PowerShell desired.

  • Familiarity with cloud computing concepts desired and infrastructure as a service offerings. (AWS or Azure)

  • A strong understanding of diverse infrastructure platforms and infrastructure concepts required.

  • A strong understanding of the SDLC and the Agile software development methodology required.

  • Versatility as demonstrated with troubleshooting diverse sets of hosting technologies (web server platforms, Java application platforms, operating systems, network components, virtualization technologies, database platforms) strongly desired.

  • Understanding of general networking concepts and protocols desired.

  • Experience in a production environment supporting mission-critical applications desired.

  • Knowledge of standard production practices including change management desired.

The anticipated starting salary range for Colorado-based individuals expressing interest in this position is $90,000-$107,000. This position is eligible to participate in an annual incentive program.

Benefits available to eligible employees can be seen at:

Primary Location : US-MD-Columbia

Other Locations : US-RE-Remote

Work Locations :

US-MD-Columbia-Grantchester Merriweather

10960 Grantchester WayTwo Merriweather


Job : Technology

Organization : Technology & Operations

Employee Status : Regular Employee

Job Type : Standard

Job Level : Individual Contributor

Shift : Day Job

Job Posting : Jan 5, 2021

Job Unposting : Ongoing

Schedule: : Full-time Regular

Req ID: 2010820