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Pearson Lead Quality Assurance Specialist in United States

Lead Quality Assurance Specialist


At Pearson, we’re committed to a world that’s always learning and to our talented team who makes it all possible. From bringing lectures vividly to life to turning textbooks into laptop lessons, we are always reexamining the way people learn best, whether it’s one child in our own backyard or an education community across the globe. We are bold thinkers and standout innovators who motivate each other to explore new frontiers in an environment that supports and inspires us to always be better. By pushing the boundaries of technology—and each other to surpass these boundaries—we create seeds of learning that become the catalyst for the world’s innovations, personal and global, large and small.

Pearson’s Online & Blended Learning K-12 group provides high-quality, highly accountable online education solutions to schools, school districts and students in grades K-12. It serves families and schools with a variety of digital learning and online school solutions including Connections Academy, International Connections Academy, and Pearson Connexus. In 2017, it delivered online learning to over 400,000 students in the U.S. and 48 countries. The group, formerly known as Connections Education, is based in Columbia, Maryland and has been named a “Top Workplace” by the Baltimore Sun for three consecutive years and a “Best Place to Work” by Baltimore magazine. Recognized for its outstanding curriculum, high-quality teachers and leadership, Pearson Online & Blended Learning is committed to expanding quality education through technology, and helping students achieve both academic and personal success.

Department Summary:

We are a key component of the business of Pearson. By providing a sophisticated platform and innovative web applications that support the educational activities of thousands of students, educators, parents, and administrators, we are changing how the world learns.

Here are just a few of the ways that our products are used:

  • Educators create and deliver curriculum and monitor and respond to student progress.

  • Students learn, collaborate, and receive individual attention and assistance.

  • Parents monitor and participate in their children’s learning activities.

  • Administrators support the needs of educators, students, and learning coaches.

Position Summary:

The Lead Quality Assurance Analyst is responsible for driving the quality of our software applications, specifically our Education Management System by implementing testing procedures, driving process development and defining measures to track quality. He/She will also build strong business relationships with his/her peers from QA and within Agile teams, but also with Technical Support and Business Users in order to ensure the QA processes are integrated throughout the software development life cycle and that the overall quality of the product is constantly improving.

Primary Responsibilities:

  • Establish and evolve formal QA processes, ensuring that the team is using industry-accepted best practices.

  • Assists the Quality leadership team in defining and driving all aspects of quality assurance, including establishing metrics, applying industry best practices, and developing new tools and processes to ensure quality goals are met.

  • Act as key point of contact for all QA aspects of releases, providing QA services and coordinating QA resources internally and externally.

  • Lead and mentor QA team members, as well as manage outside contract testers.

  • Develop and execute test cases, scripts, plans and procedures (manual and/or automated).

  • Has strong time management and is capable of supporting multiple initiatives in a fast paced environment

  • Experience working in a collaborative development team either as a team member or Team Lead

  • Plans, develops, co-ordinates, designs and implements test strategies according to QA guidelines

  • Develops, designs, and implements automation test tools and strategies per specification and design

  • Maintain technical knowledge and understanding of the latest testing methodologies by participating in educational opportunities, reading professional publications, maintaining personal networks, and participating in professional organizations

  • Ensures quality and consistency throughout the architecture and implementation of our testing method

  • Ensures teams have appropriate product and technical specifications, direction, and resources to deliver products effectively by establishing realistic estimates for timelines while ensuring that projects remain on target to meet deadlines

  • Other duties as assigned


For your application to be considered, you must have the following:

  • At least seven years of experience as a software/web tester

  • At least five years of experience in analyzing business requirements, recommending technical solutions, and writing test plans and test cases

  • Excellent understanding of Web technologies in general, ie HTML, CSS, and JavaScript

  • Experience with mobile testing and mobile requirements

  • Experience in implementing QA processes, procedures, strategies, tracking KPI’s, and measuring quality

  • An extremely detail-oriented work ethic

  • Excellent verbal and written communication skills

  • High-speed Internet access at home and a personal computer

  • The ability to demonstrate work experience by providing examples

In addition, the ideal candidate may have one or more:

  • Experience in version control and issue control systems such as Azure DevOps, JIRA, TFS, Jenkins, Stash, and Visual Studio (VSTS)

  • At least two years of exposure or experience with automated testing

  • Experience analyzing business needs, developing solutions and writing business requirements

  • Experience or exposure to performance testing tools, test case management systems, etc.

  • Experience working on Agile teams, especially if work experience includes working in SAFe


  • Acts as a highly competent advisor to their manager and team

  • Strong analytical and design skills

  • Excellent verbal and written communication

  • Influential and collaborative

  • Excellent skills in conflict resolution and problem solving

  • A passion for QA and for doing things the right way

  • Able to work well with others including those outside of your core team

  • Good time management skills

  • The ability to effectively deal with change


Pearson is an Equal Opportunity and Affirmative Action Employer and a member of E-Verify. All qualified applicants, including minorities, women, protected veterans, and individuals with disabilities are encouraged to apply.

Primary Location: United States

Job: Engineering

Organization: North America Connections

Employee Status: Regular Employee

Job Type: Standard

Shift: Day Job

Job Posting: Nov 7, 2019

Job Unposting: Ongoing

Schedule: Full-time Regular

Req ID: 1914517

Pearson is an Equal Opportunity and Affirmative Action Employer and a member of E-Verify. All qualified applicants, including minorities, women, protected veterans, and individuals with disabilities are encouraged to apply.