Product management is responsible for the whole product. The whole product is what the customer buys, and it includes everything that augments the product, from warranties, support, and training to peripherals, third-party applications, and value added partner services. The whole product encompasses the entire customer experience.

Key Responsibilities:

• Defines the product vision, strategy, and road map.

• Gathers, manages, and prioritizes market/customer requirements.

• Acts as the customer advocate articulating the user’s/buyer’s needs.

• Works closely with engineering, UX, Learning Design, sales, marketing, and support to ensure business case and customer satisfaction goals are met.

• Has technical product knowledge or specific domain expertise.

• Runs beta and pilot programs during the qualify phase with early-stage products and samples.

• Is a market expert. Market expertise includes understanding the reasons customers purchase products. This means a deep understanding of the competition and how customers think of and buy your product.

• Acts as the product’s leader within the company.

• Develops the business case for new products, improvements to existing products, and business ventures.

• Conduct product demonstration to customers/focused groups

• Address customer requests, incidents, and product assistance

• Work on budgetary compliance for assigned products such as User/revenue projections and product pricing

• Participate in Acceptance testing, training and implementation related activities

• Coach/ Mentor/Supervise Business Analysts

• Driving business rigor and process improvement within the projects and organization

Key Requirements:

• Bachelor’s Degree in Computer Science, Business Administration or equivalent is required.

• 7+ Years of Industry experience and minimum of 4 year as a Business Analyst/Product manager

• Knowledge of SDLC with emphasis on Requirement Management and ability to adapt Business Analysis techniques.

• Ability to work effectively in teams, where the teams could span across multiple business units and geographical locations.

• Must have strong verbal and written communication skills including the ability to facilitate interactive sessions with business and functional personnel.

• Should be able to effectively communicate and liaise between technical and non-technical stakeholders.

• Familiarity with Agile Product Management techniques and use in either technical or non-technical contexts

• Possessing a professional certification would be an added advantage. (CSPO/ PMI-PBA/ CCBA)

What to expect from Pearson

Did you know Pearson is one of the 10 most innovative education companies of 2022?

At Pearson, we add life to a lifetime of learning so everyone can realize the life they imagine. We do this by creating vibrant and enriching learning experiences designed for real-life impact. We are on a journey to be 100 percent digital to meet the changing needs of the global population by developing a new strategy with ambitious targets. To deliver on our strategic vision, we have five business divisions that are the foundation for the long-term growth of the company: Assessment & Qualifications, Virtual Learning, English Language Learning, Workforce Skills and Higher Education. Alongside these, we have our corporate divisions: Digital & Technology, Finance, Global Corporate Marketing & Communications, Human Resources, Legal, Strategy and Direct to Consumer. Learn more at We are Pearson.

We value the power of an inclusive culture and also a strong sense of belonging. We promote a culture where differences are embraced, opportunities are accessible, consideration and respect are the norm and all individuals are supported in reaching their full potential. Through our talent, we believe that diversity, equity and inclusion make us a more innovative and vibrant place to work. People are at the center, and we are committed to building a workplace where talent can learn, grow and thrive.

Pearson is an Affirmative Action and Equal Opportunity Employer and a member of E-Verify. We want a team that represents a variety of backgrounds, perspectives and skills. The more inclusive we are, the better our work will be. All employment decisions are based on qualifications, merit and business need. All qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, age, national origin, protected veteran status, disability status or any other group protected by law. We strive for a workforce that reflects the diversity of our communities.

To learn more about Pearson’s commitment to a diverse and inclusive workforce, navigate to: Diversity, Equity & Inclusion at Pearson.

If you are an individual with a disability and are unable or limited in your ability to use or access our career site as a result of your disability, you may request reasonable accommodations by emailing ppsmhr@pearson.com.

Note that the information you provide will stay confidential and will be stored securely. It will not be seen by those involved in making decisions as part of the recruitment process.

Job: PRODUCT MANAGEMENT

Organization: Higher Education

Schedule: FULL_TIME

Req ID: 10856

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