Pearson Associate Technical Specialist - Cloud Engineering in Sri Lanka
Pearson Technology Role Specification
Associate Technical Specialist - Cloud Engineering
Learner at the Heart
Pearson is a global education company that helps people around the world to make progress in their lives through learning. With a rich heritage that combines 170 years of experience in publishing with the latest learning technology and digital services, we help people to learn whatever, wherever and however they choose.
We are now transforming Pearson to accelerate our activity in digital learning, education services and emerging markets. This will enable us to make a lasting impact in helping to solve some of the most important challenges in global education.
Why We Need You
We believe education is a vital force that can empower people, help them to reach their potential and contribute to more connected communities, all around the world.
Our strength comes from our outstanding people; our strong relationships in the education world; our expertise in using technology to help people learn; our global footprint and local reach; and our position as a profitable, global company with a unifying sense of purpose.
We're investing in our technology and infrastructure. By working at Pearson, you have a unique chance to make a real difference to the lives of people all over the world.
Across the world we believe strength and success comes from diversity in our people - all qualified applicants are encouraged to apply. In the US, Pearson is an Equal Opportunity Employer M/F/V/D, and a member of E-Verify.
Our Technology team provides the essential digital infrastructure that underpins Pearson’s global portfolio of products and platforms. We have open and collaborative teams in place working to build efficient global platforms and scaling digital products to reach hundreds of millions of learners around the world, while delivering elastic, secure, data-driven services.
The Technology team also drives and coordinates how we work with technology partners to establish Pearson as a destination for innovation in education. Our aim is to ensure that our customers have access to more products and learning solutions in more regions while continually offering a high-quality user experience.
About Technology Operations
Technology Operations oversees the design, build and operation of the infrastructure that underpins and runs all technology within Pearson. The team also ensures Pearson’s core services perform at a world-class level for both customers and the business, and that our employees have access to the technology support services they need to carry out their work every day.
About the Job
This role will be responsible for leading a highly technical team which will be delivering cloud infrastructure solutions for numerous products at Pearson ensuring scalability, resiliency, availability and recovery. Pearson is making the transformation to a digital education company with a portfolio of cloud native applications and services. In order to do this, we need to have infrastructure suitable for these new-age applications. You will be hired as one of the best and brightest in your field who can challenge our team to think about solutions differently and have an inherent appreciation of how user experience, in particular developer experience of our products will be a critical factor in uptake and adoption.
As an engineer having a leadership role at Pearson, you will be seen as an expert in your field and will ensure delivery and drive the design and build of the Pearson Technology Services, these include but are not limited to:
Infrastructure as a Service
Pearson are pursuing a multi-cloud strategy. Due to the global nature of our education partners and the sensitive nature of some learner data, we need to exploit regional public cloud technology.
You will form part of a global team that will drive best practice in the Cloud infrastructure and services arena, we work in a lean agile fashion with fortnightly sprints. You will be expected to collaborate with and support other agile product development teams and operational teams whose primary responsibilities will be to support education services in production and pre-production environments.
Scope include technical lead responsibilities, regional and functional influence, collaboration on global initiatives. Expectation to support 24/7/365/day on-call operations personnel. Some travel may be required (infrequent), you are expected to work from the Pearson office at least 3-days per week with the option to work remotely if your home is a suitable and safe working environment.
Pearson is an Equal Opportunity and Affirmative Action Employer and a member of E-Verify. All qualified applicants, including minorities, women, protected veterans, and individuals with disabilities are encouraged to apply.
We’re looking for passionate engineers with a hunger to learn and adapt to new technology quickly and lead the team to excellence. We demand people who are naturally curious, can self-start and share learnings and outcomes effectively with a distributed team.
Things We Expect You to Know:
Minimum six (6) years of experience in Cloud computing based service architecture including at least 2 years with leadership responsibilities.
Hands on experience public cloud providers (AWS, Google, Azure etc…)
An established history of working in agile teams
A firm practitioner of DevOps/SRE principles.
Deep understanding of Infrastructure as a Code (IaC) and CI/CD practices
Work closely with the business and Engineers on issues related to design and requirements
Ensure that engineering best practices standards, policies and procedures are adhered to
Drive change to implement efficient and effective strategies as advised by management
Work closely with product architects and scrum master to fully understand the business requirement
Ensure that projects are accurately estimated and delivered to schedule
Show flexibility to respond to the changing needs of the business
Train and integrate new team members and proactively support the continued development of existing team members
Support management to implement technical vision
Supervise, train, guide and inspire team members
How to collaborate with a globally distributed team of engineers using tools like chat
Our Tools of the Trade
We work at the moment with the following tools, we understand everyone will do a bit of learning on the job, but you will need to be able to meaningfully contribute to a selection of these tools:
Must work well on an engineering team
Agile tools(Jira) and practises,
Must have considerable experience with at least 3 of the items below:
Terraform /Cloud Formation
Must have solid experience with at least 1 of the languages below:
Experience of working with or contributing directly to Open Source projects
Understanding and experience of leading/managing technology products
Experience of working with failure-based testing, for example Simian Army
Delivering web-scale products to a global market at high release velocity
- Master’s Degree or Bachelor’s degree in Computer Science or equivalent
Preferred Professional Qualifications
- AWS certified solution architect associate.
Ability to Influence technical decision making
Previous experience of contributing to war rooms and blameless postmortems
Superb communication skills, written and verbal
Experience of working in a true DevOps environment with daily collaborations
Experience screening new candidates to join the team
English as a business language
Learning is the most powerful force for change in the world. More than 20,000 Pearson employees deliver our products and services in nearly 200 countries, all working towards a common purpose – to help everyone achieve their potential through learning. We do that by providing high quality, digital content and learning experiences, as well as assessments and qualifications that help people build their skills and grow with the world around them. We are the world’s leading learning company. Learn more at pearsonplc.com.
Organization: Higher Education
Req ID: 4821