Software Quality Engineering Manager (C#)

Responsibilities:

• Guides the planning, creation and execution of automated tests using a test automation tool including, but not limited to, Selenium, WebDriver, SoapUI, JUnit, and C# based homegrown test frameworks. Understands the concepts behind and when and why to do automation.

• Has demonstrated lead capabilities: lead a team(s) successfully, works well with other departments – Dev/PM/PdM, etc. Contributes to the development of other team members. Has demonstrated planning and resource scheduling skills. Facilitates troubleshooting and solves problems.

• Experience working closely with engineering team and support them by conducting early stage testing on dev branches.

• Vendor management experience, working with on- and off-shore resources/vendors to ensure that the Third Party Provider(s) are being held accountable for their deliverables.

• Participates fully in sprint planning review meetings, ensure acceptance criteria is clear, precise and testable.

• Review entrance and exit criteria for appropriate testing cycles. Analyze and ensure requirements/User Story acceptance criteria are acceptable for test case creation.

• Review and executes manual and automated test cases, as well as performs back end data validation where it is applicable.

• Tracks test progress and results in test management tools like Jira, HP ALM and Tableau.

• Ensures highly complex testing on projects utilizing Practice Area guidelines. Such as, understanding API/Web Services testing and understanding when to write test harnesses using web services technologies and is able to disseminate this information to team members.

• Leads, plans, schedules and implements testing for projects, defines test objectives, writes scripts (manual and automated). Formulates test plans including systems analysis, risk analysis, dependency analysis, writing and plotting test strategies, and determines how to report defects (pre/post- production).

• Investigates and reports project issues by communicating and working with various departments including: Development, Product, Project Management, Systems and Application support groups, as well as other project teams.

• Provides coaching, training and mentoring to Software Quality Engineers

• Understanding of CI/CD approach and QE effort needed to support it

• Identifies opportunities, then leads the roll out of inventive tech ideas and implements solutions with other projects teams, the SQE department, as well as other departments.

• Other duties as assigned.

Qualifications

EDUCATION and/or EXPERIENCE

Bachelor’s degree in Computer related field preferred with five (5) to eight (8) years experience and/or equivalent work experience. Experience leading and mentoring multiple teams and projects required; or equivalent education and experience to successfully perform the essential duties of the job.

KNOWLEDGE, SKILLS AND ABILITIES

• Expert experience or knowledge required in the following: SQE process, SQE documentation, Agile development methodology, and testing

• Intermediate experience or knowledge required in: C#, AWS, Microsoft tech stack

• Understanding of Coding Fundamentals (variable declaration, program flow, functions, error handling, etc)

• Understanding of Web Services (SOAP, REST)

• Understanding of Microservice architecture

• Proficient with automated testing tools (primarily Selenium)

• Strong working understanding and implementation practice of software development life-cycle and testing tools

• Advanced experience using estimation practices related to task durations to meet schedules in an agile software development environment

• Ability to learn and actively seek new skills and knowledge to keep up with the changing technology field, including bringing any new ideas to the SQE department

Work with other project teams to identify dependencies

• Able to research root causes around customer facing incidents

• Organize, implement, and execute defined testing processes within the test team

• Identify, recommend and implement mitigation strategies to keep project work on track

• Track project team progress by utilizing Jira; create pre-release and release templates that include all common user stories and tasks; add additional tasks for iteration planning

• Prepare groups and documentation for project release: App.Support, Release readiness Dashboard, etc.

• Lead deep dives after iteration planning

• Monitor QE work and escalate issues when appropriate

• Ensure status of Jira and HP ALM, etc. are up to date

• Ensure integration testing is conducted as needed – set up meetings with other teams, discuss testing needs, ensure testing is done

What to expect from Pearson

Did you know Pearson is one of the 10 most innovative education companies of 2022?

At Pearson, we add life to a lifetime of learning so everyone can realize the life they imagine. We do this by creating vibrant and enriching learning experiences designed for real-life impact. We are on a journey to be 100 percent digital to meet the changing needs of the global population by developing a new strategy with ambitious targets. To deliver on our strategic vision, we have five business divisions that are the foundation for the long-term growth of the company: Assessment & Qualifications, Virtual Learning, English Language Learning, Workforce Skills and Higher Education. Alongside these, we have our corporate divisions: Digital & Technology, Finance, Global Corporate Marketing & Communications, Human Resources, Legal, Strategy and Direct to Consumer. Learn more at We are Pearson.

We value the power of an inclusive culture and also a strong sense of belonging. We promote a culture where differences are embraced, opportunities are accessible, consideration and respect are the norm and all individuals are supported in reaching their full potential. Through our talent, we believe that diversity, equity and inclusion make us a more innovative and vibrant place to work. People are at the center, and we are committed to building a workplace where talent can learn, grow and thrive.

Pearson is an Affirmative Action and Equal Opportunity Employer and a member of E-Verify. We want a team that represents a variety of backgrounds, perspectives and skills. The more inclusive we are, the better our work will be. All employment decisions are based on qualifications, merit and business need. All qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, age, national origin, protected veteran status, disability status or any other group protected by law. We strive for a workforce that reflects the diversity of our communities.

To learn more about Pearson’s commitment to a diverse and inclusive workforce, navigate to: Diversity, Equity & Inclusion at Pearson.

If you are an individual with a disability and are unable or limited in your ability to use or access our career site as a result of your disability, you may request reasonable accommodations by emailing TalentExperienceGlobalTeam@grp.pearson.com.

Note that the information you provide will stay confidential and will be stored securely. It will not be seen by those involved in making decisions as part of the recruitment process.

Job: TECHNOLOGY

Organization: Virtual Learning

Schedule: FULL_TIME

Workplace Type: Hybrid

Req ID: 16608

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