Strategic Lead, Business Intelligence

About The Team

The role will head up the Business Intelligence (BI) Team in the UK Vocational Qualifications (VQ) division.

The BI Team plays a key role in delivering analytical support to all departments within the division. This includes customer, product and learner analytics, operational MI, commercial insight and regulatory data returns.

Both the technology stack and business processes are highly complex and nuanced, with multiple millions of rows of data created each year. With a thorough understanding of this landscape the BI Team produce insight, self-serve dashboards and data extracts which support business growth and has led to a data-driven culture.

About the Role

This is a hybrid-working role, split between home working and our London Headquarters on the Strand. The BI Analysts are in the London HQ office on average 3 days a week.

Team Management:

• Responsible for leading and managing a team of data analysts, providing guidance, direction and support in their day-to-day activities, ensuring continuous upskilling and working in an agile manner.

• Responsible for monitoring and planning resource requirements on the team, balancing urgent ad-hoc requests with larger projects, and managing business expectations throughout.

• Responsible for hiring, onboarding and training of new data analysts.

• Ownership of the budget for Data & Business Intelligence

Data Provision:

• Responsible for the delivery of accurate and timely data insights, dashboards, extracts and regulatory returns, across all departments in the VQ division.

• Effectively communicate these insights to both technical and non-technical stakeholders

• Innovate and continue to evolve analytics including completing the rollout of AI / ML technologies.

• Responsible for the continuous improvement of all data analytics, including:

• Understand the constantly changing business & technology landscapes to ensure accuracy of insights.

• Maintenance and rationalisation of existing dashboards, monitoring usage stats

• New data automation and self-serve initiatives to remove manual overhead.

• Understand latest trends and best practices in data analytics

• Work as part of the VQ Leadership team to understand and support future business strategy and roadmaps.

• Work with other data analysts and super-users within VQ to ensure joined up analytics.

• Work alongside other data teams outside of VQ to align on RACIs, remove duplication, evaluate new data opportunities, and share best practices.

• Eulogise data and promote self-service and democratisation across the division.

• Collaborate with Technology to optimise data infrastructure to enable better insights.

• Identification and acquisition of external datasets to understand market trends.

• Responsible for data policies, controls, and ethics - including sharing of sensitive learner data, contracts with 3rd parties and data sharing agreements.

Key Customers & Stakeholders:

UK Vocational Qualifications Division:

• Leadership Team

• Sales & Finance

• Operational Delivery

• Product

• Customer Experience

• Digital Transformation

• Assessment

• Quality & Standards

• Marketing

• Satellite Data Analysts and Super-Users

Outside of VQ Division:

• Regulations

• UK Customer Services

• UK Technology

• Pearson Central Technology

• Other Data Analyst Teams (ODGI BI, TSI)

About You :

Essential requirements:

• Prior experience in a data-related Leadership or Senior Analyst role

• Track record in delivery of data solutions

• Prior experience with, or leading a team with data extraction and visualisation tools.

• Understanding of UK Education System

Desirable:

• Experience working in the Education sector.

• Experience working with vast and highly complex data

• Experience working with data warehouses.

• Experience leading a neurodiverse team

• Professional or higher-level qualification in a numerate or data-focused subject

Capabilities

Leadership, Accountability, Communication and Collaboration, Analytical Skills, Strategic Decision Making and Innovation, Developing and Leveraging Relationships, Aligning performance for Success.

What to expect from Pearson

Did you know Pearson is one of the 10 most innovative education companies of 2022?

At Pearson, we add life to a lifetime of learning so everyone can realize the life they imagine. We do this by creating vibrant and enriching learning experiences designed for real-life impact. We are on a journey to be 100 percent digital to meet the changing needs of the global population by developing a new strategy with ambitious targets. To deliver on our strategic vision, we have five business divisions that are the foundation for the long-term growth of the company: Assessment & Qualifications, Virtual Learning, English Language Learning, Workforce Skills and Higher Education. Alongside these, we have our corporate divisions: Digital & Technology, Finance, Global Corporate Marketing & Communications, Human Resources, Legal, Strategy and Direct to Consumer. Learn more at We are Pearson.

We value the power of an inclusive culture and also a strong sense of belonging. We promote a culture where differences are embraced, opportunities are accessible, consideration and respect are the norm and all individuals are supported in reaching their full potential. Through our talent, we believe that diversity, equity and inclusion make us a more innovative and vibrant place to work. People are at the center, and we are committed to building a workplace where talent can learn, grow and thrive.

Pearson is an Affirmative Action and Equal Opportunity Employer and a member of E-Verify. We want a team that represents a variety of backgrounds, perspectives and skills. The more inclusive we are, the better our work will be. All employment decisions are based on qualifications, merit and business need. All qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, age, national origin, protected veteran status, disability status or any other group protected by law. We strive for a workforce that reflects the diversity of our communities.

To learn more about Pearson’s commitment to a diverse and inclusive workforce, navigate to: Diversity, Equity & Inclusion at Pearson.

If you are an individual with a disability and are unable or limited in your ability to use or access our career site as a result of your disability, you may request reasonable accommodations by emailing ppsmhr@pearson.com.

Note that the information you provide will stay confidential and will be stored securely. It will not be seen by those involved in making decisions as part of the recruitment process.

Job: MARKETING

Organization: Workforce Skills

Schedule: FULL_TIME

Req ID: 13179

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