Pearson Pearson TQ Business Solutions Manager in United Kingdom
Job Title: Pearson TQ Business Solutions Manager
Job Family: Business Development
Division: TQ UK
Location: Home based role – will be required to travel nationwide for business and client meetings. Pearson Head office is in London, you will be required to attend regular internal meetings in London.
At Pearson, we’re committed to a world that’s always learning and to our talented team who makes it all possible. From bringing lectures vividly to life to turning textbooks into laptop lessons, we are always re-examining the way people learn best, whether it’s one child in our own backyard or an education community across the globe. We are bold thinkers and standout innovators who motivate each other to explore new frontiers in an environment that supports and inspires us to always be
better. By pushing the boundaries of technology — and each other to surpass these boundaries — we create seeds of learning that become the catalyst for the world’s innovations, personal and global, large and small.
Pearson TQ Background
Pearson TQ delivers first-class learner outcomes through innovative and cost-effective solutions developed and delivered by our exceptional staff.
It’s our mission to improve the career prospects of learners by operating as a trusted and innovative education and training delivery partner. We boost learners' prospects by arranging for the assessment and provision of accredited solutions for our clients in both the public and private sectors.
As part of Pearson, the world's leading learning company, we can draw on an unrivalled set of resources and specialist knowledge to make our training services more engaging. We are experts at transforming traditional classroom-based learning into something more exciting, solving our clients’ training problems with tailor-made solutions. This involves the use of the latest learning methodologies, as well as technology such as virtual and augmented reality. Not only does this make the material more memorable and enjoyable for learners, but it can also dramatically cut the cost and time of the training itself.
Pearson TQ design and deliver apprenticeship programmes, combining on-the-job and off-the-job training to equip learners with the skills employers need to grow their business. Running from Level 2 to 5, our apprenticeships can include qualifications in English, Maths and ICT, alongside technical training to help boost learners' knowledge of a profession. We develop our vocational training in close collaboration with employers and training providers, so that learners can be assured that they'll be getting the skills they need to do their job or start looking for one once they’ve finished their course. In our work providing post-16 education, we develop engaging learning solutions for more than 6,500 students every year.
We live our values every day; We ask why? We ask what if? We earn trust. We deliver quality.
Main Activities and Responsibilities
The Pearson TQ Business Solutions Manager be part of Pearson TQ’s Business Development team to develop innovative learning solutions with prospective and existing clients that are fit for purpose and meet the needs of the client.
A strong leader with a deep understanding of the education and apprenticeship sector, particularly in relation to Ofsted, ESFA, DfE, awarding organisations and professional bodies.
Leverage expertise from across the Pearson business to build winning learning solutions for existing and prospective clients that meet the relevant funding agency rules and regulatory requirements. This includes contributing to:
contract and delivery timelines
identifying risks and issues
supporting strategy for solution approach
the creation of a scheme of work
The creation of transition project plans to support the implementation and onboarding of new clients
proposals and bids
Final stakeholder approval of the solution.
Post programme evaluation e.g., against budget, timescales, solution v’s requirements (Efficacy - business impact for the client)
Continuous improvement of learning solution
Building and managing a high-performance associate team to support in the creation of learning solutions
Work with senior management team to ensure queries and concerns are addressed
Support business development strategy to achieve growth objectives for each financial year
Provide pre-sales support on existing and new products and services
These activities and responsibilities will be achieved by active partnership with Pearson TQ operations, business development, executive sponsors, operations, legal, human resources and finance teams.
Qualifications and experience required:
● Educated to degree or equivalent experience.
● Teaching qualifications
Expert in curriculum design and education services
Good understanding of the UK apprenticeships market, the technical elements relating to ESFA funding, Ofsted Inspection and vocational landscape
A consultative approach to solution definition
Experience in client relationship management
Understanding of “virtual” teams and how to lead them
Ability to work under time pressure and resolve client conflict with positive outcomes
Experience in discussing and presenting solutions to stakeholders up to Director Level
Leading and managing a team of specialist staff
Track record in education consultancy
A proven track record in solution selling
Knowledge of procurement processes
Relevant and useful client contacts
Advanced PC, internet and new technology user with an interest in new technological advancements Competency in Microsoft Office packages (Word, Excel, PowerPoint) and Google Applications suite or equivalent packages
Quick learner and able to keep up with new and emerging technologies
Intermediate level Excel, experience of management information reporting
Experience with browser-based IT systems Databases.
Skills and Competencies
Strong leadership skills and experience
Passionate about education and making an impact on end learners and stakeholders
Willingness to challenge what we are doing, suggest solutions and better ways of working. Don’t accept the norm
Willingness to suggest new ways of working, ways of winning more business, not scared to fail
Earn the trust of colleagues and customers by being efficient, living up to our promises and finishing tasks
Commitment to improving quality - willingness to deliver quality in all aspects of your work
Analytically minded (able to interpret data and develop insight) and strong problem-solving skills.
Flexible and adaptable approach to work.
Innovation: Ability to provide innovative solutions to deliver high-quality outcomes within limits of time and cost
Emotional intelligence: self-awareness, motivation, empathy, social skills
Collaborate with a range of internal and external stakeholders
Decision making & organisation: High degree of organisation, ability to deal with complex administrative tasks and prioritise workloads in a changing environment
Target driven: proactive and demonstrate initiative and accountability.
Self-starter with a “can do” attitude and a professional work ethic
Attention to detail and a keen eye for accuracy
Strong oral/written communication skills. The ability to present solutions to clients up to Director level.
Analytical in your approach to quality reviewing and quality planning
Resilience and the ability to deal confidently with senior client staff
Able to work independently in a high-stakes environment
Commitment to Improving Quality
Customer Focus - create engaging and personalised customer experiences.
Organization: Workforce Skills
Req ID: 7113