Job Title: Pearson TQ Business Solutions Manager

Job Family: Business Development

Division: TQ UK

Location: Home based role – will be required to travel nationwide for business and client meetings. Pearson Head office is in London, you will be required to attend regular internal meetings in London.

About Pearson

At Pearson, we’re committed to a world that’s always learning and to our talented team who makes it all possible. From bringing lectures vividly to life to turning textbooks into laptop lessons, we are always re-examining the way people learn best, whether it’s one child in our own backyard or an education community across the globe. We are bold thinkers and standout innovators who motivate each other to explore new frontiers in an environment that supports and inspires us to always be

better. By pushing the boundaries of technology — and each other to surpass these boundaries — we create seeds of learning that become the catalyst for the world’s innovations, personal and global, large and small.

Pearson TQ Background

Pearson TQ delivers first-class learner outcomes through innovative and cost-effective solutions developed and delivered by our exceptional staff.

It’s our mission to improve the career prospects of learners by operating as a trusted and innovative education and training delivery partner. We boost learners' prospects by arranging for the assessment and provision of accredited solutions for our clients in both the public and private sectors.

As part of Pearson, the world's leading learning company, we can draw on an unrivalled set of resources and specialist knowledge to make our training services more engaging. We are experts at transforming traditional classroom-based learning into something more exciting, solving our clients’ training problems with tailor-made solutions. This involves the use of the latest learning methodologies, as well as technology such as virtual and augmented reality. Not only does this make the material more memorable and enjoyable for learners, but it can also dramatically cut the cost and time of the training itself.

Pearson TQ design and deliver apprenticeship programmes, combining on-the-job and off-the-job training to equip learners with the skills employers need to grow their business. Running from Level 2 to 5, our apprenticeships can include qualifications in English, Maths and ICT, alongside technical training to help boost learners' knowledge of a profession. We develop our vocational training in close collaboration with employers and training providers, so that learners can be assured that they'll be getting the skills they need to do their job or start looking for one once they’ve finished their course. In our work providing post-16 education, we develop engaging learning solutions for more than 6,500 students every year.

We live our values every day; We ask why? We ask what if? We earn trust. We deliver quality.

Main Activities and Responsibilities

The Pearson TQ Business Solutions Manager be part of Pearson TQ’s Business Development team to develop innovative learning solutions with prospective and existing clients that are fit for purpose and meet the needs of the client.

 A strong leader with a deep understanding of the education and apprenticeship sector, particularly in relation to Ofsted, ESFA, DfE, awarding organisations and professional bodies.

• Leverage expertise from across the Pearson business to build winning learning solutions for existing and prospective clients that meet the relevant funding agency rules and regulatory requirements. This includes contributing to:

• cost models

• contract and delivery timelines

• identifying risks and issues

• supporting strategy for solution approach

• the creation of a scheme of work

• The creation of transition project plans to support the implementation and onboarding of new clients

• proposals and bids

• Final stakeholder approval of the solution.

• Post programme evaluation e.g., against budget, timescales, solution v’s requirements (Efficacy - business impact for the client)

• Continuous improvement of learning solution

• Building and managing a high-performance associate team to support in the creation of learning solutions

• Work with senior management team to ensure queries and concerns are addressed

• Support business development strategy to achieve growth objectives for each financial year

• Provide pre-sales support on existing and new products and services

These activities and responsibilities will be achieved by active partnership with Pearson TQ operations, business development, executive sponsors, operations, legal, human resources and finance teams.

Qualifications and experience required:

Education

Essential

● Educated to degree or equivalent experience.

Desirable

● Teaching qualifications

Previous Experience

Essential

• Expert in curriculum design and education services

• Good understanding of the UK apprenticeships market, the technical elements relating to ESFA funding, Ofsted Inspection and vocational landscape

• A consultative approach to solution definition

• Experience in client relationship management

• Understanding of “virtual” teams and how to lead them

• Ability to work under time pressure and resolve client conflict with positive outcomes

• Experience in discussing and presenting solutions to stakeholders up to Director Level

• Leading and managing a team of specialist staff

Desirable

• Track record in education consultancy

• A proven track record in solution selling

• Knowledge of procurement processes

• Relevant and useful client contacts

IT Literacy

Essential

• Advanced PC, internet and new technology user with an interest in new technological advancements Competency in Microsoft Office packages (Word, Excel, PowerPoint) and Google Applications suite or equivalent packages

• Quick learner and able to keep up with new and emerging technologies

Desirable

• Intermediate level Excel, experience of management information reporting

• Experience with browser-based IT systems Databases.

Skills and Competencies

• Strong leadership skills and experience

• Passionate about education and making an impact on end learners and stakeholders

• Willingness to challenge what we are doing, suggest solutions and better ways of working. Don’t accept the norm

• Willingness to suggest new ways of working, ways of winning more business, not scared to fail

• Earn the trust of colleagues and customers by being efficient, living up to our promises and finishing tasks

• Commitment to improving quality - willingness to deliver quality in all aspects of your work

• Analytically minded (able to interpret data and develop insight) and strong problem-solving skills.

• Flexible and adaptable approach to work.

• Innovation: Ability to provide innovative solutions to deliver high-quality outcomes within limits of time and cost

• Emotional intelligence: self-awareness, motivation, empathy, social skills

• Collaborate with a range of internal and external stakeholders

• Decision making & organisation: High degree of organisation, ability to deal with complex administrative tasks and prioritise workloads in a changing environment

• Target driven: proactive and demonstrate initiative and accountability.

• Self-starter with a “can do” attitude and a professional work ethic

• Attention to detail and a keen eye for accuracy

• Strong oral/written communication skills. The ability to present solutions to clients up to Director level.

• Analytical in your approach to quality reviewing and quality planning

• Resilience and the ability to deal confidently with senior client staff

• Able to work independently in a high-stakes environment

• Commercial Awareness

• Commitment to Improving Quality

• Customer Focus - create engaging and personalised customer experiences.

Job: SALES

Organization: Workforce Skills

Schedule: FULL_TIME

Req ID: 7113

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