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Pearson Senior Product Management Associate (15 months FTC) in Spain

Senior Product Management Associate – Maternity Cover (15 months FTC)

About us

At Pearson, we’re committed to a world that’s always learning and to our talented team who makes it all possible. We are bold thinkers and standout innovators who motivate each other to explore new frontiers in an environment that supports and inspires us to always be better. With a rich heritage that combines 150 years of experience in publishing with the latest learning technology and digital services, we help people learn whatever, wherever and however they choose.

Purpose

The role of the Senior Product Management Associate is to contribute to and enable the development, go-to-market, commercialization and continuous improvement of the products within their remit, while overseeing adherence to Agile governance and ways of working and ensuring adequate levels of reporting and senior leadership oversight on ongoing initiatives.

The Associate works under the guidance of the Tutoring Product Manager, helping them bring new products to market, support existing products through training and market expansion, and project manage the end-to-end delivery of new features/initiatives to meet customer needs to time, budget and as per defined scope.

In this role, the individual will work in an integrated manner as part of an Agile (Scrum) team to enable the end-to-end delivery of Language Tutoring capabilities across various customer segments ( e.g. Institutional, Corporate, Test Prep, Professional Development and other services) and ensure consistency in the overall customer journey.

The role features a hybrid between Agile product management and project management responsibilities within a global cross-functional team.

Responsibilities

Agile Governance / Project Management:

  • Provide Agile project governance and oversight: plan, advise and ensure Agile Ways of Working (WoW) adherence within the Tutoring team, sharing best practices, tools and experiences to promote a culture of positivity and productivity.

  • Create and manage project schedules in Smartsheet and communicate schedule deadlines to internal and external groups.

  • Manage and provide visibility of risks, issues and dependencies and escalate as necessary.

  • Coordinate Tutoring reporting activities; prepare and present internal and external reports on projects status, risks, and other program-related issues as required.

  • End-to-end budget oversight (i.e. raise purchase orders, good receipts, manage invoicing queries, monitor and report on budget spend) and financial reviews accountability.

  • Coordinate input on Business Case (BC) and Annual Operation Plan (AOP) cycles as required.

  • Coordinate vendor onboarding, management and communication activities.

  • Partner with CISO, DPO, Legal, Safeguarding and any other cross functional teams to prepare and review vendors' MSAs, SOWs, WOs and any other documentation required to ensure vendor onboarding compliance.

  • Scrum Master accountability: Lead cross-functional scrum team meetings and provide written updates as required; ensure consistent management of JIRA Board to support sprint cycles and provide visibility on sprint priorities and end-to-end delivery status.

  • Manage subscriptions to tools & systems to support Tutoring activities (i.e. Mixpanel, Survey Sparrow, Calendly)

Product Management

  • Coordinate the development and design go-to-market plans, presentation of plans to stakeholders and implementation of plans in collaboration with the sales, marketing and support teams, with a focus on integrated solution sales.

  • Coordinate the development of sales enablement tools and internal training materials. Drive product literacy by conducting training for global sales teams and present at internal and external meetings.

  • Partner with the Tutoring Product Manager and key stakeholders to bring new products and capabilities to market, leading specific initiatives and projects as identified. Drive analysis and requirements for products to support specific customer and learner needs.

  • Coordinate the delivery of market, competitive and product research and customer feedback programs as required. Collate customer insight to make it actionable to support decision making.

  • Be a product champion and provide insight to inform strategy and product development.

  • Coordinate communication and translation of enhancements, issues and fixes between development teams, product, sales and marketing.

  • Partner with operations and support to develop requirements for customer implementation and support. Manage customer escalation and complex issues that the Ops/support teams can’t address.

Candidate Profile

Qualifications

  • Degree or equivalent preferred

  • Experience in product management, business development or customer management preferred

  • Experience in education, learning, or assessment field preferred

  • Experience in working with digital products and platforms required, ideally combined with experience in Agile product management

  • Strong customer empathy and ability to translate customer insights into winning products

  • Persuasive negotiator and influencer

  • Ability to deal with ambiguity, competing priorities and a wide variety of cultures and market differences and is able to represent the company's interests externally

  • Enthusiastic, passionate and thrives on thinking outside of the box to create new best-in-class experiences

  • Passion for education and learning

  • Possesses a global outlook and approach

  • Operates as a self-aware, effective team player

  • Experience of working and thriving in a global matrix organization

  • Financial and commercial acumen

  • PSM (Professional Scrum Master) or any other Agile certification a plus

  • Experience with tools like SmartSheet and JIRA preferred

Skills/ Competencies

  • Attention to Detail: effectively implement new initiatives and deliver on plan.

  • Collaboration: Ability to build relationships cross-departmentally to lead, engage and motivate a for top results. Build trust, positively influence others to achieve the expected results.

  • Driving the business: Effective product and portfolio management principles. Ability to balance strategic thinking/long term opportunities with operational focus.

  • Customer centricity: Strong customer empathy and ability to translate customer insights into winning product management strategies. Focus on learner outcomes and embed efficacy and learning research into solutions.

What to expect from Pearson

Did you know Pearson is one of the 10 most innovative education companies of 2022?

At Pearson, we add life to a lifetime of learning so everyone can realize the life they imagine. We do this by creating vibrant and enriching learning experiences designed for real-life impact. We are on a journey to be 100 percent digital to meet the changing needs of the global population by developing a new strategy with ambitious targets. To deliver on our strategic vision, we have five business divisions that are the foundation for the long-term growth of the company: Assessment & Qualifications, Virtual Learning, English Language Learning, Workforce Skills and Higher Education. Alongside these, we have our corporate divisions: Digital & Technology, Finance, Global Corporate Marketing & Communications, Human Resources, Legal, Strategy and Direct to Consumer. Learn more at We are Pearson.

We value the power of an inclusive culture and also a strong sense of belonging. We promote a culture where differences are embraced, opportunities are accessible, consideration and respect are the norm and all individuals are supported in reaching their full potential. Through our talent, we believe that diversity, equity and inclusion make us a more innovative and vibrant place to work. People are at the center, and we are committed to building a workplace where talent can learn, grow and thrive.

Pearson is an Affirmative Action and Equal Opportunity Employer and a member of E-Verify. We want a team that represents a variety of backgrounds, perspectives and skills. The more inclusive we are, the better our work will be. All employment decisions are based on qualifications, merit and business need. All qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, age, national origin, protected veteran status, disability status or any other group protected by law. We strive for a workforce that reflects the diversity of our communities.

To learn more about Pearson’s commitment to a diverse and inclusive workforce, navigate to: Diversity, Equity & Inclusion at Pearson.

If you are an individual with a disability and are unable or limited in your ability to use or access our career site as a result of your disability, you may request reasonable accommodations by emailing ppsmhr@pearson.com.

Note that the information you provide will stay confidential and will be stored securely. It will not be seen by those involved in making decisions as part of the recruitment process.

Job: PROJECT/PROGRAMME MANAGEMENT

Organization: English Language Learning

Schedule: FULL_TIME

Req ID: 14467

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