At Pearson, we’re committed to a world that is always learning and to our talented team who makes it all possible. We are bold thinkers and standout innovators who motivate each other to explore new frontiers in an environment that supports and inspires us too always be better.

We believe that wherever learning flourishes so do people. We value diversity, equity, and inclusion. We value the power of an inclusive culture and a strong sense of belonging. We seek to infuse diversity and inclusion in everything we do while promoting a culture where differences are embraced as strengths; opportunities are equal and accessible; consideration and respect are the norm; and all team members are supported in reaching their full potential.

Through our talent, we believe that diversity and inclusion make us a more innovative and vibrant place to work. People are at the centre, and we are committed to a sustainable environment and workplace where talent can learn, grow, and thrive.

To learn more about Pearson’s commitment to a diverse and inclusive workforce please visit https://www.pearson.com/careers/diversity-and-inclusion.html

The Business Development Manager is responsible for growing Pearson VUE’s business with both existing accounts and new accounts through effective client relationship management, internal collaboration, strategic thinking, and the successful implementation of a mutually beneficial program. The Business Development Manager is accountable for tracking the renewal of contracts in a timely manner and ensuring high-quality service and the overall satisfaction of clients.

Working closely with Pearson VUE’s existing and potential accounts as well as the functional personnel of other departments, the Business Development Manager performs a key role in maintaining and growing Pearson VUE’s business in test delivery services.

Business Development

• Identify new business opportunities in the assigned business markets

• Work with clients to develop and implement mutually beneficial programs to grow the overall size of the client’s testing program and Pearson VUE’s market share

• Be continuously aware of opportunities to grow Pearson VUE’s business and to protect Pearson VUE’s position within existing accounts

• Establish relationships with key decision makers at the C-suite and other appropriate executive level positions

• Work closely with proposal and solution development and implementation teams pre and post contract award

• Work closely with finance teams to develop cost models that meet proper return on investment thresholds

• Negotiate contracts with new and existing accounts

• Attend and present at industry conferences and trade shows

Contract and Fulfillment Management

• Ensure that all services are invoiced in a timely manner per contract and scope agreements

• Coordinate and present at client business reviews

• Be aware of all contract or statement of work scope changes and where appropriate negotiate additional compensation for the changes

• Plan, execute, and track existing contract renewal or extensions requirements in a timely fashion

• Communicate significant account news to all affected departments within Pearson VUE on a timely basis

• Track, document and communicate new client requirements to development and other functions that must be kept aware of emerging requirements to allow Pearson VUE to meet customer needs and to allow Pearson VUE to stay at the forefront of testing technology

Other duties as assigned

Education and Experience:

• 5+ years’ experience in business development, account management, or a related area

• Certification and/or global computerized testing experience preferred

• Ability to travel (up to 12 trips annually)

Skills, Knowledge and Abilities:

• Knowledgeable in computerized testing industries

• Knowledgeable in Pearson VUE technology and systems

• Excellent business writing and proposal writing skills

• Customer focus required

• Highly effective negotiation skills

• Experience working with contracts and statements of work

• Relationship management skills a must, both external and internal

• Must be a good listener

• Must be able to work independently with a small business owner mindset

• Persuasive and influential communication and presentation skills

• Excellent time management and multi-tasking skills

• Effective priority setting skills

• Ability to be creative and flexible

• Ability to deal with a high level of stress

• Ability to work effectively remotely using various video conferencing tools

• Ability to effectively use Microsoft Excel, Outlook, Power Point, Word, OneDrive, and Teams

• Experience using a customer relationship management tool

• Participate in required employee trainings: Diversity, Equity, and Inclusion; Anti-Bribery and Corruption; Data Protection and Privacy; Preventing Sexual Harassment; and Pearson Code of Business Conduct

Learning is the most powerful force for change in the world. More than 20,000 Pearson employees deliver our products and services in nearly 200 countries, all working towards a common purpose – to help everyone achieve their potential through learning. We do that by providing high quality, digital content and learning experiences, as well as assessments and qualifications that help people build their skills and grow with the world around them. We are the world’s leading learning company. Learn more at pearsonplc.com.

Pearson believes that wherever learning flourishes, so do people. We are committed to being an anti-racist company in everything we do. We value the power of an inclusive culture and a strong sense of belonging. We promote a culture where differences are embraced, opportunities are accessible, consideration and respect are the norm, and all individuals are supported in reaching their full potential. Through our talent, we believe that diversity, equity, and inclusion make us a more innovative and vibrant place to work. People are at the center, and we are committed to a sustainable environment and workplace where talent can learn, grow, and thrive.  

To learn more about Pearson’s commitment to a diverse and inclusive workforce, please click here:  http://www.pearson.com/careers/diversity-and-inclusion.html 

Pearson is an Affirmative Action and Equal Opportunity Employer and a member of E-Verify. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be. All employment is decided based on qualifications, merit, and business need. All qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, age, national origin, protected veteran status, disability status, or any other group protected by law.

Job: SALES

Organization: Assessment & Qualifications

Schedule: FULL_TIME

Req ID: 5812