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Pearson Manager, Analytics Operations-Remote in Toronto, Ontario

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The Data and Analytics team is a nimble and highly impactful team that provides critical guidance, insights, and strategic frameworks to the senior leaders responsible for our various functions and business units. It is comprised of passionate, smart and creative individuals who consistently seek out new challenges and experiences. As an integral part of the team, the Manager Operations Analysis will help us optimize our methodologies, processes, and data so that we can deliver on expectations with consistency, efficiency and accuracy over time. The Manager Operations Analysis will have to set the vision, strategy and roadmap for the team while working alongside stakeholders in the organization to maximize outcomes and deliver business results.


Specific duties and responsibilities include, but are not limited to, the following. Other duties and responsibilities may be assigned.

  • Drive analytics enablement and adoption of analytics tools (Reports, Frameworks, and Models) across Pearson through a series of practical frameworks and methodologies

  • Efficiently drive analytics optimization programs, such as standardization of our data science and experimentation frameworks, partner with Data Engineering to ensure data quality and establish processes for how we engage with and deliver work to stakeholders.

  • Work with data teams across Pearson including the Chief Information Security Office (CISO), and the Controls CoE to ensure compliance with internal guidelines.

  • Create Analytics project and rollout plans by gathering requirements and recommendations from subject matter experts, identifying workstreams, establishing owners, and coordinating alignment on timelines.

  • Assist Analytics leadership in executing roadmaps and monitoring team performance against goals.

  • Develop and implement quality controls and standards that drive adherence to quality standards, organizational expectations and requirements

  • Recommend best practices and tooling / automation that will drive alignment, simplify execution, improve quality, create efficiencies, and support organizational scale

  • Collaborate within a team environment to develop relevant and repeatable policies and procedures for preparing business reports and departmental processes.

  • Define the data elements and data structure that our team should leverage to enable analytical and reporting capabilities for our business development team.

  • Preparing and delivering business reviews to the senior management team regarding progress and potential barriers.

  • Participate in strategic & tactical planning discussions.

  • Keep abreast of industry, market, and company trends. Ensure that Pearson’s use of analytics tools is scalable and sustainable.

  • Independently drive special projects.


  • 7-9 years of experience in leading or driving operations for business intelligence and analytics teams

  • Good communication and interpersonal skills. Ability to interact with diverse technical and non-technical groups, spanning organizational levels.

  • Exceptional project and organizational management skills in a fast-paced environment

  • Advanced experience in managing dependencies, steering teams towards milestones, and collaborating across multiple stakeholders both internally and externally

  • 3-4 Years Project Management experience required

  • 3-4 years of experience working on SQL and reporting tools like Tableau, Power BI or equivalent.

  • Prior experience working on delivering complex analytics projects required

  • Ability to work within a cross-functional team setting and shifting priorities

  • Familiarity with best practices in Analytics and Data Governance

Supervisory Responsibilities

  • Oversight and supervision of others.


Organization: North America

Schedule: FULL_TIME

Req ID: 407