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Pearson Incident Management Content Fixer (6 months) in Topeka, Kansas

Incident Management Content Fixer (6 months) - ( 2106566 )


Learning is the most powerful force for change in the world. More than 20,000 Pearson employees deliver our products and services in nearly 200 countries, all working towards a common purpose – to help everyone achieve their potential through learning. We do that by providing high quality, digital content and learning experiences, as well as assessments and qualifications that help people build their skills and grow with the world around them. We are the world’s leading learning company. Learn more at

The following description is intended to describe the general nature of the job that may include other duties as assumed or assigned; it is not intended to be all-inclusive or limit the duties of the position.

The Incident Management Content fixer is responsible for resolving prioritized curriculum incidents across a variety of courses for grades K through 12 by developing & correcting content, collaborating with SMEs on content accuracy, processes, and standards, and executing editorial standards and protocol for all core, offline, and elective courses (lessons, assessments, multimedia, and ancillary materials).

Core tasks and responsibilities

● Resolve prioritized incidents in K-12 curriculum for both online and offline formats;

● Solves a variety of complex problems; exercises judgment based on the analysis of multiple sources of information

● Understand the capabilities/limitations of the available authoring and development tools to help inform design solutions and the application of instructional strategies

● Provide expertise on editorial style, standards, and processes.

The anticipated starting salary range for Colorado-based individuals expressing interest in this position is $21/hr This position is not bonus eligible.

Benefits available to eligible employees can be seen at: Pearson is an Equal Opportunity and Affirmative Action Employer and a member of E-Verify. All qualified applicants, including minorities, women, protected veterans, and individuals with disabilities are encouraged to apply.


● Bachelor's degree or equivalent.

● Curriculum development experience, including experience creating digital products

● Experience in project management in a multi-disciplined and commercial environment

● Thorough understanding of information architecture principles and practices

● Basic HTML and web skills essential.

● Knowledge of Microsoft applications preferred.

● Advanced knowledge of Learning Management Systems (LMS), Educational Management Systems, or Enterprise Resource Planning (ERP) systems is preferred.

● Familiarity with SAFe Agile principles

Primary Location : US-RE-Remote

Work Locations :



Job : Professional Development

Organization : North America Connections

Employee Status : Fixed Term

Job Type : Standard

Job Level : Individual Contributor

Shift : Day Job

Job Posting : May 11, 2021

Job Unposting : Ongoing

Schedule: : Full-time Regular

Req ID: 2106566