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Job Information

Workforce Skills Functional Skills Administrator in Tidworth, United Kingdom


Responsible for administrating and coordinating Functional Skills Field Army and Initial Trade Training delivery across all Pearson TQ apprenticeship contracts.


TQ Education & Training (part of the Pearson Group) is a provider of outsourced training services to the UK Ministry of Defence, other public sector organisations and private companies both in the UK and overseas. This role will support Functional Skills Field Army delivery as across all Pearson TQ apprenticeship contracts.


  • To administer and coordinate English and Mathematics Functional Skills Field Army and Initial Trade Training delivery across all Pearson TQ apprenticeship contracts

  • Register apprentices on the BKSB e-learning platform

  • Issue BKSB login information to apprentices and monitor the completion of Initial and Diagnostic assessments

  • Manage Awarding Organisation registration and certification processes for Functional Skills provision, adhering to strict timelines where necessary

  • Coordinate and manage Functional Skills apprentices, by monitoring and updating the trackers and schedule additional Functional Skills programmes of learning where required

  • Liaise with military points of contact to organise Functional Skills programmes of learning, non-attendance, and results

  • Liaise with relevant stakeholders to load apprentices on programmes of learning in a timely manner and update registers and Functional Skills tracker with all bookings

  • Create attendance registers to effectively monitor attendance and learner progress and update attendance spreadsheet on a weekly basis

  • Create and disseminate joining instructions for apprentices

  • Update the Functional Skills course schedule

  • Email confirmed programme of learning attendance lists to Functional Skills delivery staff

  • Assist with the creation of Tutor Rationales and Programme Plans

  • Allocate Functional Skills Tutor to apprentices on OneFile

  • Process Field Army and Initial Trade Training Functional Skills paperwork on OneFile and update OneFile as required

  • Schedule all Functional Skills examinations and manage/organise invigilators and exam rooms where required

  • Support with invigilation when required

  • Monitor and record Functional Skills results and disseminate to relevant Pearson TQ staff and stakeholders

  • Process Speaking and Listening Field Army claims with the relevant Awarding Organisation

  • Liaise with relevant stakeholders and individuals and establish and maintain excellent working relationships within the client and staff communities

  • To support the Functional Skills Manager/Senior Functional Skills Manager in developing and coordinating the quality assurance systems and processes across the Functional Skills qualifications from both an Awarding Organisation and company perspective

  • Support the Functional Skills Manager/Senior Functional Skills Manager in Awarding Organisation communications and in coordinating the internal and external verification and standardisation processes

  • Implement company policies and practices in respect of teaching, learning and student support

  • Attend and contribute to team and other operational meetings, as required, and disseminate information



  • Excellent organisational, administration, interpersonal/communication, and relationship management skills

  • Knowledge of the Functional Skills framework

  • Excellent IT skills, specifically Microsoft Excel

  • Ability to manage tight deadlines and conflicting priorities

  • Ability to promote learning and opportunity for all


  • Level 2 Administration qualification

  • Functional Skills, Key Skills, or Skills for Life qualifications

  • Knowledge of Apprenticeships and Apprenticeship delivery

  • Experience of MIS data processing

  • Experience of working with military training contracts

What to expect from Pearson

Did you know Pearson is one of the 10 most innovative education companies of 2022?

At Pearson, we add life to a lifetime of learning so everyone can realize the life they imagine. We do this by creating vibrant and enriching learning experiences designed for real-life impact. We are on a journey to be 100 percent digital to meet the changing needs of the global population by developing a new strategy with ambitious targets. To deliver on our strategic vision, we have five business divisions that are the foundation for the long-term growth of the company: Assessment & Qualifications, Virtual Learning, English Language Learning, Workforce Skills and Higher Education. Alongside these, we have our corporate divisions: Digital & Technology, Finance, Global Corporate Marketing & Communications, Human Resources, Legal, Strategy and Direct to Consumer. Learn more at We are Pearson.

We value the power of an inclusive culture and also a strong sense of belonging. We promote a culture where differences are embraced, opportunities are accessible, consideration and respect are the norm and all individuals are supported in reaching their full potential. Through our talent, we believe that diversity, equity and inclusion make us a more innovative and vibrant place to work. People are at the center, and we are committed to building a workplace where talent can learn, grow and thrive.

Pearson is an Affirmative Action and Equal Opportunity Employer and a member of E-Verify. We want a team that represents a variety of backgrounds, perspectives and skills. The more inclusive we are, the better our work will be. All employment decisions are based on qualifications, merit and business need. All qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, age, national origin, protected veteran status, disability status or any other group protected by law. We strive for a workforce that reflects the diversity of our communities.

To learn more about Pearson’s commitment to a diverse and inclusive workforce, navigate to: Diversity, Equity & Inclusion at Pearson.

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Organization: Workforce Skills

Schedule: FULL_TIME

Workplace Type: On-site

Req ID: 14928