Pearson Digital Training Services Administrator in Springfield, Illinois
At Pearson, we’re committed to a world that’s always learning and to our talented team who makes it all possible. From bringing lectures vividly to life to turning textbooks into laptop lessons, we are always re-examining the way people learn best, whether it’s one child in our own backyard or an education community across the globe. We are bold thinkers and standout innovators who motivate each other to explore new frontiers in an environment that supports and inspires us to always be better. By pushing the boundaries of technology — and each other to surpass these boundaries — we create seeds of learning that become the catalyst for the world’s innovations, personal and global, large and small.
Overall Functions and Responsibilities:
Run daily sales reports and submit training order request forms
Assist with high-level customer inquiries
Co-manage and maintain Learning Management System (LMS) platforms
Serve as in-house expert consultant on issues related to LMS platforms
Build and track training content on various LMS platforms
Collaborate with Authors and SMEs on training creation and delivery based on technology innovation principles
Other duties as assigned
Qualifications – Required:
High School diploma or equivalent
Two+ years industry experience
Basic understanding of technology and how to apply it to solve a problem
Professional communication skills over various channels with internal and external stakeholders
Ability to effectively collaborate with internal teams
Ability to prioritize and handle a large volume of multiple, concurrent requests
Maintain excellent records
Ability to work remotely from a home office setting
Qualifications - Preferred:
Bachelor’s degree or commensurate experience
Experience with digital training services tools: Oracle, Otter, Camtasia, MS Teams, MS Office.
Your responsibilities would consist of:
Manage the planning, logistics and execution of all details for School Assessment face-to-face and virtual national industry tradeshows, internal and external customer meetings, and Pearson office events.
Support all aspects of planning to include registration build and management, app creation, survey development, technology needs, meeting space and food & beverage planning, signage, templates, property sourcing, selection and contract negotiations, vendor and customer relations, accounts payable, transportation, etc. while following company processes and guidelines.
Partnering with internal stakeholder to lead the planning meetings/calls & deliverable updates
Manage budget reporting, including budget tracking, invoices, reconciliation of programs, expense reports of customers, contracts, and permits, and team briefings/debriefings.
Pearson office onsite event management (Iowa City/Austin offices)
Education and Experience
5+ years of experience in the events, conferences, or other marketing-related field.
Bachelor’s degree in marketing, event management, or communications desired.
Operational and logistical management of content-driven meetings and events to include:
Venue selection, negotiation and contract management.
Third-party vendor selection, negotiation and contract management.
Budgeting and financial management, with emphasis on project-based profitability and ROI.
On-site logistical support as needed
Client-facing and customer service expertise, including effective and professional oral and written communication, as well as confident interpersonal interaction.
Leadership and management of internal planning teams engaged in multiple event projects, with strong emphasis on best practices and decision-making.
Management of external partners and vendors expectations for multiple event projects.
Budget Management within the online meeting management system, including maintaining receipts, and submitting event expenses both project and personal.
Competency of technology tools Word, Excel ,and PowerPoint
Ability to lift up to 40 lbs.
Travel can be up to 40% of the time
Colorado-based and Remote Roles, AIP eligible :
As required by the Colorado Equal Pay Transparency Act, Pearson provides a reasonable range of minimum compensation for roles that may be hired in Colorado. Actual compensation is influenced by a wide array of factors including but not limited to skill set, level of experience, and specific office location. For the state of Colorado only, the range of starting pay for this role is $38,896 - $52,000. This position is eligible
Please submit a cover letter and resume when completing your application
Learning is the most powerful force for change in the world. More than 20,000 Pearson employees deliver our products and services in nearly 200 countries, all working towards a common purpose – to help everyone achieve their potential through learning. We do that by providing high quality, digital content and learning experiences, as well as assessments and qualifications that help people build their skills and grow with the world around them. We are the world’s leading learning company. Learn more at pearsonplc.com.
Pearson believes that wherever learning flourishes, so do people. We are committed to being an anti-racist company in everything we do. We value the power of an inclusive culture and a strong sense of belonging. We promote a culture where differences are embraced, opportunities are accessible, consideration and respect are the norm, and all individuals are supported in reaching their full potential. Through our talent, we believe that diversity, equity, and inclusion make us a more innovative and vibrant place to work. People are at the center, and we are committed to a sustainable environment and workplace where talent can learn, grow, and thrive.
To learn more about Pearson’s commitment to a diverse and inclusive workforce, please click here: http://www.pearson.com/careers/diversity-and-inclusion.html
Job: PROFESSIONAL DEVELOPMENT
Organization: Assessment & Qualifications
Req ID: 5140