Pearson Scoring Director - San Antonio TX in San Antonio, Texas
Scoring Director - San Antonio TX
Pearson VUE (www.pearsonvue.com) is the global leader in computer-based testing for information technology, academic, government and professional testing programs around the world. Pearson VUE provides a full suite of services from test development to data management, and delivers exams through the world’s most comprehensive and secure network of test centers in more than 180 countries, where we validate the skills and knowledge of millions of individuals every year.
Pearson VUE is a business of Pearson, the world's leading learning company with global-reach and market-leading businesses. Pearson is listed on both the London and New York stock exchanges (UK: PSON; NYSE: PSO).
The Evaluation Systems group of Pearson is a leader in the development and administration of teacher certification tests. We are seeking a dynamic educator to serve as the Scoring Director for our San Antonio, TX office. As an alternative career to classroom teaching, this is an opportunity to work with like-minded individuals who share a passion for education.
The Scoring Director will be responsible for planning, implementing and managing the day-to-day operations of the San Antonio Scoring office. This includes the hiring and ongoing supervision of all staff necessary to meet the strict timelines for ongoing scoring operations.
Responsibilities for this position will require a thorough knowledge of Evaluation Systems established testing and scoring processes, along with the skills to ensure that operations and office growth are well-coordinated, productive and adhere to the established timelines for the scoring of all projects. The Scoring Director will also lead scoring sessions, working to orient, train, calibrate and monitor scorer performance, ensuring consistency and quality throughout the scoring process. The ideal candidate will possess strong leadership and interpersonal skills and must be able to plan and coordinate all office activities with a critical focus on operational and fiscal efficiencies. A background in the field of education or educational testing is desirable.
Planning, oversight and management of the ongoing operations of the scoring office
Planning and monitoring the day-to-day office activities to ensure on-time, high-quality delivery of customer commitments along with smooth and efficient progress/growth of scoring operations
Work with other Evaluation Systems personnel to develop and implement scoring models for new and innovative teacher certification assessments, ensuring program success and client satisfaction
Facilitate scoring sessions, training scorers and monitoring performance.
Collaborate with upper level management and clients on strategic decision-making and goal-setting that supports the planned growth of scoring operations in the office
Strategic hiring and ongoing supervision of all scoring office staff
Evaluate operational performance by gathering, analyzing and interpreting available data and metrics
Plan and work within the limits of established budgets with a focus on adjustments that promote operational efficiency and profitability
Establishment and maintenance of critical quality control processes for all scoring activities
Master’s Degree required (Preference in English, Educational Measurement or Teaching)
PhD in English or Education, or other related field, preferred
5 years of experience as Director of Operations or equivalent management position required
Background in K-12/post-secondary education or educational testing desirable required
Practical knowledge of analysis and use of performance/operational metrics and other data required
Proven record of leadership, problem-solving and organizational abilities
Strong verbal and written communication abilities
Demonstrated collaboration, facilitation, supervision and interpersonal skills
Experience with holistic scoring models a plus
Fluency in another language a plus
Work Environment and Conditions
Typical office environment
Travel < 10%
Location: SA TX - Position not remote
Primary Location: US-TX-San Antonio
Job: Professional Development
Organization: Assessments VUE
Employee Status: Regular Employee
Job Type: Standard
Shift: Day Job
Job Posting: Nov 5, 2020
Job Unposting: Ongoing
Schedule: Full-time Regular
Req ID: 2010052
Pearson is an Equal Opportunity and Affirmative Action Employer and a member of E-Verify. All qualified applicants, including minorities, women, protected veterans, and individuals with disabilities are encouraged to apply.