Pearson Director Legal Operations in Sacramento, California
Director, Legal Operations
Role overview & Purpose
We are seeking a highly motivated, change management professional to be the Director of Legal Operations, reporting to a Legal Leadership position. This person will lead the creation of processes and practices to improve the day-to-day efficiency and effectiveness of the legal team, facilitate change and control costs. The Director of Legal Operations will have overall responsibility for department operations, including project management and planning; legal technology; financial management; transactional services center and external provider management; Legal KPIs and data management.
Reports to: Legal Leadership Position
Direct reports: Members of the Legal Operations Team
Other key relationships: Legal Leadership Team; Finance; Technology; HR
Overall responsibility for Legal Operations team, team’s performance, and developing Legal Operations disciplines within the department including: financial performance, technology, reporting and analytics, contract management, outside provider management, project & process management.
Handle with Legal Technologies, tools integration, AI, Contract Lifecycle Management, Legal Requests tools, internal clients experience.
Provide monthly Legal Data reports and manage with legal KPIs to track the department performance.
Work with the Legal Leadership Team to find synergies across the department to increase efficiency and effectiveness
Communicate with CLO orany other Legal Leadership position to keep him/her apprised of all operational issues within the Department.
Design, plan, and implement business strategies, plans, and procedures for the department
Overall responsibility for department budget including Annual Operating Plan and long term financial plans. Manage the overall Legal Department budget and Legal Operations team budget consistent with Group Finance targets.
Manage all department shared service operations
Manage relationships with other Enabling Function leads (e.g. HR, Finance, GCAM)
Specific tasks include:
Establish programs, procedures, and operational capabilities to execute department strategy.
Lead department financial management including setting annual operating plan, strategic financial plans, and establishing protocols to facilitate department meetings its financial targets.
Execute and continually evolve technology roadmap for department.
Develop, maintain, and lead outside counsel alternative legal service provider management program with senior Group attorneys.
Create department and functional area analytics and dashboards for department management.
Maintain and deploy project management and process improvement capabilities across the department.
In conjunction with HR develop and maintain an internal resource management program.
Lead all operational aspects of the Legal department.
Develop, maintain, and continually improve department operational capabilities and expertise to drive operational excellence within the department.
Assist in ensuring the effectiveness of the legal function and consistency of legal advice and processes globally
- Bachelor’s degree or its equivalent required. Master’s of business administration, law degree, PMP and other project/ technology certifications a plus. At least 3 years experience with legal project operations and management within a company or law firm.
The demonstrated ability to engage and influence across functional areas.
Demonstrated experience in process improvements and efficiencies in work flows in the legal context
Demonstrated experience in using technology and data to improve group performance. Specifically, strong experience in developing, implementing and using legal department technology solutions, such as Onit, e-billing and matter management, and stays current on the most up-to-date technology in the legal field like systems integration, AI, etc.
Prior experience developing and implementing playbooks and knowledge management policies
Demonstrable EQ, able to work and partner effectively within a matrix organization, with an understanding and sensitivity of cultural and jurisdictional nuances.
High levels of engagement and leadership. Excellent diplomacy, business judgment and communication skills, including the ability to communicate and interact effectively at all levels of the organization.
Strong advocacy and negotiation skills. Able to engender trust, respect and confidence.
Ability to work with cross-functional teams, to take a leadership role in driving solutions, and to work under pressure to meet short deadlines.
Able to delegate and provide work direction, coaching, performance feedback, and final review/ approval for the work of paralegals, junior attorneys, and mid-level attorneys.
Skilled at managing large, complex legal projects and adapting to changing environments.
Ability to function autonomously yet understanding of the need to advise management of work progress and unusual situations.
Exemplary personal and professional integrity and business ethics.
Exercises discretion and maintains confidentiality of sensitive information.
Knowledge of legal holds and discovery processes.
Commitment to diversity and a respect for others.
Willing and able to travel as needed on Group or Legal Function business.
Strong financial expertise and experience, including financial management, planning, and budgets within a large multinational corporation.
Substantial strategic planning and execution expertise.
Ability to develop, implement, and manage shared services operations utilizing internal and external resources.
Substantial expertise related to technology for Legal departments and the ability to develop and execute technology roadmaps for the department.
Significant legal operations expertise including strategic planning and operations leadership, project management, technology, metrics and analysis, outside provider management, financial management, and internal resource management.
Depending of the nature of the role, more or less focus will be given to each of these.
Organization: Corporate Legal
Req ID: 4437