Pearson Senior Software Quality Analyst in Raleigh, North Carolina
Senior Software Quality Analyst - ( 2109548 )
We are the world’s learning company with more than 21,000 employees operating in 70 countries. We combine world-class educational content and assessment,powered by services and technology, to enable more effective teaching and personalized learning at scale. We believe that wherever learning flourishes so do people.
The Program Validation Senior Software Quality Analyst must quickly learn and assimilate new information, employ the appropriate level of tact and diplomacy needed for maintaining a cooperative relationship with internal partners, ensure professional and effective communication (verbal and written) with both technical and non-technical people at all times, whether related to participation in project meetings, problem reporting, status of assigned projects, or resolving issues with internal customers, business units, developers, or effectively coordinating testing efforts with other areas.
The PV Senior Software Quality Assurance Analyst owns the testing and validation efforts of assigned legacy and PearsonAccess NEXT programs including appropriate integration with client-server technologies, and is responsible for the following activities:
Partner with a variety of technology personnel including Project Managers, business analysts, data analysts, and software developers to ensure on-time delivery of software validations.
Own testing activities for assigned programs.
Accountable for on-time completion of assigned tasks.
Analyze and understand requirements for completeness and testability, including summarize testing status, risk, and issues.
Create test plans, test cases & documented processes based on project documentation.
Define and create test data.
Execute manual and/or automated test cases to ensure program administration functionality meets specification for new and incremental product delivery consisting of software, configuration and metadata.
Conduct verification activities including execution and evaluation of automation tools.
Document, communicate, and track software defects through the issue tracking system.
Support research, analysis, and regression testing during production issue resolution.
Provide regular status of testing results.
Ensure traceability between requirements and test cases.
Review testing artifacts for accuracy and completion.
Ensure PV process adherence through project lifecycle and auditing.
Research and provide feedback to management on production issues.
Support root cause analysis and future preventative action plans, if appropriate.
Coordinate build artifacts and deployment communication for incremental software releases.
Interface with project development members to assist with solving quality risks.
Provide cost estimates in hours for delivery planning.
Approve software and configuration change requests, including schedule changes.
Coordinate resource coverage for overall work load and for planned absences.
Identify inefficiencies, research and recommend solutions, and implement solutions.
As assigned, identify, document, and implement department standards and procedures
Mentor, coach, and train junior team members.
Apply continuous effort to acquire knowledge of various applications to gain proficiency.
The anticipated starting salary range for Colorado-based individuals expressing interest in this position is $75-85k. This position is eligible to participate in an annual incentive program.
Benefits available to eligible employees can be seen at: https://pearsonbenefitsus.com/
Pearson is an Equal Opportunity and Affirmative Action Employer and a member of E-Verify. All qualified applicants, including minorities, women, protected veterans, and individuals with disabilities are encouraged to apply.
Minimum of a Bachelor's degree in MIS, Computer Science, and Mathematics, other related technical degree or equivalent work experience.
Minimum of 5 years of experience in computer software development or software testing.
Knowledge of overall SDLC, including build artifacts and deployment topologies.
Able to lead a group of individuals (both onshore & offshore) to achieve desired results on a variety of short/long term programs.
Demonstrated ability to produce high-quality testing artifacts and give direction on test preparation standards across multiple programs.
Proven ability to execute test cases and log/track defects to ensure functionality meets software and customer specifications as well as resolve issues in execution.
Demonstrated customer focus and team interaction for multiple programs.
Proven ability to identify and solve difficult problems independently.
Demonstrated skill of using appropriate and effective communication (both written & oral) to various audiences including management.
Proven ability to estimate work, manage individual tasks, and provide detailed instructions for other's tasks against published milestones.
Proven ability to identify, recommend option(s), and implement improved testing processes and procedures within team.
Advanced understanding of Microsoft Office Suite (Word, Excel, PowerPoint, Outlook, Visio) and test management, requirement and documentation tools (QASymphony qTest, Jira, Confluence, etc.)
Demonstrated ability to identify and track personal career growth plan and coordinate of team’s training needs.
Proven Applied knowledge of all prescribed systems, databases, processes and documentation methods and tools for requirement traceability, data creation and validation including but not limited to:
- PearsonAccess NEXT
- qTest Manager
- Jira, Confluence
- SAS Enterprise Guide
- Quality Monitoring Application
- QTI Response Generator
Primary Location : US-RE-Remote
Work Locations :
Job : Technology
Organization : Assessments School
Employee Status : Regular Employee
Job Type : Standard
Job Level : Individual Contributor
Shift : Day Job
Travel : No
Job Posting : Jul 6, 2021
Job Unposting : Ongoing
Schedule: : Full-time Regular
Req ID: 2109548