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Pearson Family Engagement Specialist in Providence, Rhode Island

Since 2001, our Virtual Schools division has re-imagined K-12 education with full-time virtual schools for students who want a personalized, more flexible approach to learning. Our flagship products and services include Connections Academy, US-based online public charter schools; Pearson Online Academy, a global online private school; and Pearson Connexus, our comprehensive online school program for school districts nationwide.  

Our company culture is built around our motto “Always Learning” and a set of core values that we live by being brave, imaginative, decent, accountable, curious, customer-centric, and collaborative. 

The following description is intended to describe the general nature of the job that may include other duties as assumed or assigned; it is not intended to be all-inclusive or limit the duties of the position.

Purpose of the position

Drive and increase enrollments in existing and new district partnerships. Enhance and cultivate customer relationship and outreach to parents, students, and other key district stakeholders to strengthen overall partnership.

Core tasks and responsibilities

  • Collaborate with sales team to plan and implement family engagement campaigns to support district partnerships and ensure student success   

  • Develop content for district communication channels (i.e. district website, email, social media) to introduce virtual program to families 

  • Plan and execute virtual family information sessions and Q&A “town hall” style virtual events to support student/parent onboarding 

  • Create and manage master schedule of tasks and events  

  • Create ongoing opportunities to further support district partnership families

  • Liaise with B2B marketing team to develop and update sales support materials  

  • Coordinate content development and SME review of proposal documents across internal cross-functional teams 

  • Participate in product demonstrations as a part of sales and RFP presentations 

Key relationships

●    Sales Team

●    Program Management Team

●    Marketing Team

●    Other internal cross-function teams that influence district partnerships

Training / Competencies

(See examples included here)


●      Must be able to build relationships and employ a customer centric voice.

●      Must demonstrate ability to work in a high-pressure, fast-paced environment where recommendations drive strategy.

●      Must have strong problem-solving skills, employ critical-thinking, and use sound business judgement at all times.

●      Must be comfortable with ambiguity and pivoting priorities- and help others be comfortable as well.

●      Preferred Bachelor's degree in Business, Marketing or related field  

●      Strong communication and interpersonal skills, as well as a customer service mindset 

●      Proficient in MS Office Suite, Teams, and Zoom 

●      Highly motivated; works well with a team but also able to work independently 

  This is a remote opportunity.

The anticipated starting salary range for Colorado-based individuals expressing interest in this position is $60,000. This position is eligible to participate in an annual incentive program.

Benefits available to eligible employees can be seen at:

Learning is the most powerful force for change in the world. More than 20,000 Pearson employees deliver our products and services in nearly 200 countries, all working towards a common purpose – to help everyone achieve their potential through learning. We do that by providing high quality, digital content and learning experiences, as well as assessments and qualifications that help people build their skills and grow with the world around them. We are the world’s leading learning company. Learn more at

Pearson believes that wherever learning flourishes, so do people. We are committed to being an anti-racist company in everything we do. We value the power of an inclusive culture and a strong sense of belonging. We promote a culture where differences are embraced, opportunities are accessible, consideration and respect are the norm, and all individuals are supported in reaching their full potential. Through our talent, we believe that diversity, equity, and inclusion make us a more innovative and vibrant place to work. People are at the center, and we are committed to a sustainable environment and workplace where talent can learn, grow, and thrive.  

To learn more about Pearson’s commitment to a diverse and inclusive workforce, please click here:

Pearson is an Affirmative Action and Equal Opportunity Employer and a member of E-Verify. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be. All employment is decided based on qualifications, merit, and business need. All qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, age, national origin, protected veteran status, disability status, or any other group protected by law.


Organization: North America Connections

Schedule: FULL_TIME

Req ID: 1127