Pearson Systems Support Analyst in North York, Ontario

Systems Support Analyst


At Pearson, we’re committed to a world that’s always learning and to our talented team who makes it all possible. From bringing lectures vividly to life to turning textbooks into laptop lessons, we are always re-examining the way people learn best, whether it’s one child in our own backyard or an education community across the globe. We are bold thinkers and standout innovators who motivate each other to explore new frontiers in an environment that supports and inspires us to always be better. By pushing the boundaries of technology — and each other to surpass these boundaries — we create seeds of learning that become the catalyst for the world’s innovations, personal and global, large and small.


This Systems Support Analyst is primarily responsible for all aspects of designing, analyzing, configuring and supporting a highly available, production level Internet hosting environment. This position will also be responsible for general systems and network administration duties as assigned. Normally receives no instruction on routine work, general instructions on new assignments. Works on problems of moderate scope where analysis of situations or data requires a review of a variety of factors. Recognizes when a decision is needed for problem solving, analyzes the situation and makes independent recommendations and decisions.

General Responsibilities

  • Develop web sites and assets that align with marketing requirements

  • Adhere to QA procedures and team development best practices

  • Develop plugins and custom features for WordPress sites

  • Write and optimize MySQL database queries

  • Troubleshoot and support issues and bugs across sites


General Qualifications

  • 4-year degree from an accredited institution in MIS, IT, Computer Science or related field, OR appropriate combination of education and significant experience

  • Minimum 5 years’ WordPress or other related open source content management system experience

  • Minimum 5 years’ mobile development experience for smartphones and tablets

  • Analyze and develop websites using PHP, HTML, JavaScript, jQuery, CSS, and MySQL

  • Strategic thinker with the ability to develop and implement strategies

  • Experience working with version control systems (SVN and Git)

  • Attention to detail and strong QA background

  • Effective problem solver and decision-maker

  • Excellent verbal and written communication skills

  • Project and time management skills with ability to work in high-energy, team-focused environment

  • Demonstrated ability to respond to business issues with the appropriate sense of urgency

  • Extensive experience with MySQL, familiarity with design and architecture of relational databases

  • Working knowledge of browser technology, features and functionality

  • Experience with unit and integration testing of web applications

Supervisory Responsibilities


Pearson is an Equal Opportunity and Affirmative Action Employer and a member of E-Verify. All qualified applicants, including minorities, women, protected veterans, and individuals with disabilities are encouraged to apply.

Primary Location: US-FL-Orlando

Other Locations CA-ON-North York, US-IL-Elk Grove Village

Work Locations: US-FL-Orlando-2101 Park Center 2101 Park Center Drive Suite 250 Orlando 32835

Job: Technology

Organization: North America

Employee Status: Regular Employee

Job Type: Standard

Shift: Day Job

Job Posting: Feb 13, 2018

Job Unposting: Ongoing

Schedule: Full-time Regular

Req ID: 1801778