Business Development Manager

Responsibilities

• Acquiring a thorough understanding of key customer needs and requirements

• Expanding the relationships with existing customers by continuously proposing solutions that meet their objectives

• Ensure all SLAs are met with strict adherence to SOPs

• Serve as the link of communication between Key Clients, Internal teams and Partners

• Resolve customers' complaints in an effective and respectful way

• Measure, track and analyze key account metrics

• Conduct Periodic Reviews with all Stake Holders and Partners

• Structured Meetings with Clients at different Levels

• Create reports for the Leadership Team and Clients

• Research and source new potential clients

• Play an integral part in generating new sales that will turn into long-lasting relationships

Requirements

• Proven experience as key account manager

• Strong communication and interpersonal skills with aptitude in building relationships with professionals of all organizational levels

• Excellent organizational skills

• Ability in problem-solving and negotiation

• Experience in sales and providing solutions based on customer needs

• Aptitude in networking and building relationships

• Ability to prioritize and meet critical deadlines

Experience

• Between 5-10 years of experience, preferably with a stint in a Company engaged in Assessments /Testing/HR Consulting/Training/ with pan-India operations.

Education Qualifications

• Post-Graduate/MBA from a reputed institute

Location:

Mumbai//Hyderabad/Bangalore/NCR

What to expect from Pearson

Did you know Pearson is one of the 10 most innovative education companies of 2022?

At Pearson, we add life to a lifetime of learning so everyone can realize the life they imagine. We do this by creating vibrant and enriching learning experiences designed for real-life impact. We are on a journey to be 100 percent digital to meet the changing needs of the global population by developing a new strategy with ambitious targets. To deliver on our strategic vision, we have five business divisions that are the foundation for the long-term growth of the company: Assessment & Qualifications, Virtual Learning, English Language Learning, Workforce Skills and Higher Education. Alongside these, we have our corporate divisions: Digital & Technology, Finance, Global Corporate Marketing & Communications, Human Resources, Legal, Strategy and Direct to Consumer. Learn more at We are Pearson.

We value the power of an inclusive culture and also a strong sense of belonging. We promote a culture where differences are embraced, opportunities are accessible, consideration and respect are the norm and all individuals are supported in reaching their full potential. Through our talent, we believe that diversity, equity and inclusion make us a more innovative and vibrant place to work. People are at the center, and we are committed to building a workplace where talent can learn, grow and thrive.

Pearson is an Affirmative Action and Equal Opportunity Employer and a member of E-Verify. We want a team that represents a variety of backgrounds, perspectives and skills. The more inclusive we are, the better our work will be. All employment decisions are based on qualifications, merit and business need. All qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, age, national origin, protected veteran status, disability status or any other group protected by law. We strive for a workforce that reflects the diversity of our communities.

To learn more about Pearson’s commitment to a diverse and inclusive workforce, navigate to: Diversity, Equity & Inclusion at Pearson.

If you are an individual with a disability and are unable or limited in your ability to use or access our career site as a result of your disability, you may request reasonable accommodations by emailing ppsmhr@pearson.com.

Note that the information you provide will stay confidential and will be stored securely. It will not be seen by those involved in making decisions as part of the recruitment process.

Job: SALES

Organization: English Language Learning

Schedule: FULL_TIME

Req ID: 10605