Pearson Senior Account Analyst in Noida, India
Business Development Manager
Acquiring a thorough understanding of key customer needs and requirements
Expanding the relationships with existing customers by continuously proposing solutions that meet their objectives
Ensure all SLAs are met with strict adherence to SOPs
Serve as the link of communication between Key Clients, Internal teams and Partners
Resolve customers' complaints in an effective and respectful way
Measure, track and analyze key account metrics
Conduct Periodic Reviews with all Stake Holders and Partners
Structured Meetings with Clients at different Levels
Create reports for the Leadership Team and Clients
Research and source new potential clients
Play an integral part in generating new sales that will turn into long-lasting relationships
Proven experience as key account manager
Strong communication and interpersonal skills with aptitude in building relationships with professionals of all organizational levels
Excellent organizational skills
Ability in problem-solving and negotiation
Experience in sales and providing solutions based on customer needs
Aptitude in networking and building relationships
Ability to prioritize and meet critical deadlines
- Between 5-10 years of experience, preferably with a stint in a Company engaged in Assessments /Testing/HR Consulting/Training/ with pan-India operations.
- Post-Graduate/MBA from a reputed institute
What to expect from Pearson
Did you know Pearson is one of the 10 most innovative education companies of 2022?
At Pearson, we add life to a lifetime of learning so everyone can realize the life they imagine. We do this by creating vibrant and enriching learning experiences designed for real-life impact. We are on a journey to be 100 percent digital to meet the changing needs of the global population by developing a new strategy with ambitious targets. To deliver on our strategic vision, we have five business divisions that are the foundation for the long-term growth of the company: Assessment & Qualifications, Virtual Learning, English Language Learning, Workforce Skills and Higher Education. Alongside these, we have our corporate divisions: Digital & Technology, Finance, Global Corporate Marketing & Communications, Human Resources, Legal, Strategy and Direct to Consumer. Learn more at We are Pearson.
We value the power of an inclusive culture and also a strong sense of belonging. We promote a culture where differences are embraced, opportunities are accessible, consideration and respect are the norm and all individuals are supported in reaching their full potential. Through our talent, we believe that diversity, equity and inclusion make us a more innovative and vibrant place to work. People are at the center, and we are committed to building a workplace where talent can learn, grow and thrive.
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To learn more about Pearson’s commitment to a diverse and inclusive workforce, navigate to: Diversity, Equity & Inclusion at Pearson.
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Organization: English Language Learning
Req ID: 10605