Job Purpose

The Royalty Support team in India provides royalty services to Pearson royalty management teams in the AUS, Canada and the UK. As a Operations Administrator, reporting to the Supervisor of the team, this individual will be responsible for executing the day-to-day operations/functions of Royalty Operations. This includes (1) timely preparation and review of Royalty Statements and related processes, including advance payments and scheduled payment runs (2) performing the author inquiry process. This person will also be responsible for keeping supervisors apprised of unusual situations, and supporting the reporting of metrics to management.

This role will have responsibility for:

• Maintaining the workflow of royalty statements and payments (royalties and advances)

• Performing escheatment process (US) for returned checks and researching escheatable vendors

• Performing the process of adjustments, disbursements and other manual tasks

• Providing quality customer service to authors, agents, business units, etc

• Providing accurate accounting based on contractual terms in the royalty accounting systems

• Responsible for making adjustments/ changes within the Royalty System that affect authors’ royalty statements, e.g. name and address changes, record reserves, manual earnings and prepayment

• Working with system analysts to develop useful management reporting tools

• Resolving inquiries from authors, agents, publishers, business managers and editors

• Assisting in preparation of internal and external audits

• Performing research using databases and/or contracts

• Adhering to internal controls

• Performing other duties as needed and assigned

Related work and academic experience

• Minimum of three years’ experience in Publishing/ Rights or Royalties

• College degree is desirable but may be waived for significant relevant work experience

Essential skills and competencies

• Excellent written/verbal English communication skills

• Organizational skills

• Ability to work independently without direct supervision

• Ability to work well within and across teams

• Analytical nature

• Time management skills

• Ability to deal with deadlines and pressure effectively

• Ability to analyze/ interpret legal documents

• Proficiency in all Microsoft applications

• Multilingual skills a plus

#li-post

Job: FINANCE

Organization: Corporate Finance

Schedule: FULL_TIME

Req ID: 5827