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Job Information

Assessment & Qualifications Project Coordinator in Noida, India

About Pearson VUE

Pearson VUE has been a pioneer in the computer-based testing industry for decades, delivering more than 19 million certification and licensure exams annually in every industry from academia and admissions to IT and healthcare.   Our mission is to deliver high-stakes exams that help industries advance their professions and safeguard their communities across the globe.

We are the global leader in developing and delivering high-stakes exams via the world's most comprehensive network of nearly 20,000 highly secure test centers in addition to online testing in over 188 countries. Our leadership in the assessment industry is a result of our collaborative partnerships with a broad range of clients, from leading technology firms to government and regulatory agencies.

About the role

Our Project Coordinators are at the heart of Pearson VUE, and they support our Project Managers in delivering tests for both current and upcoming event testing clients. This role also supports and assists students’ pre- assessment through basic technical troubleshooting, registration and documentation completion.

Major Responsibilities :

  • Coordinate with selected testing sites for various tasks including receiving required documents, audits, equipment dispatch, installation, training, and invoicing.

  • Provide support to candidates and test centers during event testing by managing email queries and handling phone calls.

  • Coordinate with different teams within Pearson VUE to ensure smooth functioning of events.

  • Generate project-specific reports and collate learnings and recommendations post-event.

  • Completion of reports and other agreed activities may be required on weekends from home.

  • Establishment of a PC desk with a shared phone number for coordination across internal functions, test centers, and clients' points of contact for issue escalation.

  • Configuration of all relevant mailboxes onto the PC's email ID to handle candidate-related transactions based on ongoing projects.

This Position will involve :

  • Working hours: 8 am to 8 pm, 6 days a week with rotational offs. On call availability over the phone between 8:00 am to 8:00 pm for urgent requirements.

  • Job Location: Noida (Work from office)

  • Job Type: Contractual for 1-2 months (Depends on the Interview)

  • Job Timings: Rotational 9-hour shifts between 8:00 am - 8:00 pm

  • Workdays: 6 days a week with 1 rotational day off

About You

The Project Coordinator always puts the customer first and is passionate about great customer service, in addition we require:

  • Strong communication skills, both verbal and written, along with active listening skills

  • Excellent customer service skills

  • Proficiency in MS Office suite (Word, Excel, and PowerPoint)

  • Attention to detail with the ability to multitasking.

  • Effective time management skills

  • Basic technical knowledge of Web Camera Setting, microphone settings, browser settings, checking System Configuration.

What to expect from Pearson

Did you know Pearson is one of the 10 most innovative education companies of 2022?

At Pearson, we add life to a lifetime of learning so everyone can realize the life they imagine. We do this by creating vibrant and enriching learning experiences designed for real-life impact. We are on a journey to be 100 percent digital to meet the changing needs of the global population by developing a new strategy with ambitious targets. To deliver on our strategic vision, we have five business divisions that are the foundation for the long-term growth of the company: Assessment & Qualifications, Virtual Learning, English Language Learning, Workforce Skills and Higher Education. Alongside these, we have our corporate divisions: Digital & Technology, Finance, Global Corporate Marketing & Communications, Human Resources, Legal, Strategy and Direct to Consumer. Learn more at We are Pearson.

We value the power of an inclusive culture and also a strong sense of belonging. We promote a culture where differences are embraced, opportunities are accessible, consideration and respect are the norm and all individuals are supported in reaching their full potential. Through our talent, we believe that diversity, equity and inclusion make us a more innovative and vibrant place to work. People are at the center, and we are committed to building a workplace where talent can learn, grow and thrive.

Pearson is an Affirmative Action and Equal Opportunity Employer and a member of E-Verify. We want a team that represents a variety of backgrounds, perspectives and skills. The more inclusive we are, the better our work will be. All employment decisions are based on qualifications, merit and business need. All qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, age, national origin, protected veteran status, disability status or any other group protected by law. We strive for a workforce that reflects the diversity of our communities.

To learn more about Pearson’s commitment to a diverse and inclusive workforce, navigate to: Diversity, Equity & Inclusion at Pearson.

If you are an individual with a disability and are unable or limited in your ability to use or access our career site as a result of your disability, you may request reasonable accommodations by emailing ppsmhr@pearson.com.

Note that the information you provide will stay confidential and will be stored securely. It will not be seen by those involved in making decisions as part of the recruitment process.

Job: CONTINGENT WORKER

Organization: Assessment & Qualifications

Schedule: FULL_TIME

Workplace Type: On-site

Req ID: 14870

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