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Job Information

Higher Education Data Center Operations Administrator in Noida, India

Pearson: At Pearson, we’re committed to a world that’s always learning and to our talented team who makes it all possible. From bringing lectures vividly to life to turning textbooks into laptop lessons, we are always re-examining the way people learn best, whether it’s one child in our own backyard or an education community across the globe. We are bold thinkers and standout innovators who motivate each other to explore new frontiers in an environment that supports and inspires us to always be better.

Background Information : Shared Services, a captive unit, based out in Noida enables positive changes in performance and stakeholder engagement through a centralized operating model. Shared services is a global function supporting Pearson Higher Education. As a team, we manage a variety of data processes to ensure that data is valid, accurate and compliant with governed rules. We also provide solutioning to business teams if they require changes in the database or in the functionality of any tool. As content continues to proliferate across multiple emerging digital platforms, our team provides resources to enable scalability and cost containment. We also facilitate collaboration between business and technology teams who contribute to the products.

Role Description: We are looking for candidates who can take a proactive approach in working with the HE Data and Reporting team to; build reports & dashboards to support business users, maintain hygienic data warehouses, and ensure reliable data integrations.

Key Accountabilities & Deliverables:

Reporting & Dashboards:

Based on instruction from the wider HE Data & Reporting team:

Create and maintain reports in Oracle BI software

Create and maintain dashboards in Tableau

Create report extracts for use in MS Excel

Data Warehousing:

Support in initiatives to ensure key datasets are well documented and working as expected.

Support in creating and maintaining database views in support of team, and business stakeholders' initiatives.


Monitoring the flow of data for key Intergrations.

Reviewing error reports from consuming applications/databases and work to resolve data that failed to interface.

Identifying patterns in failing data that can prompt investigation into larger fixes or improvements.

Candidate Profile:

Core Technical/Functional Competencies:

Experience working with technical and business teams

Should have good communication skills, both verbal and written.

Should be a good team player

Experience writing SQL preferably in BigQuery and/or Snowflake

Experience building reports in Oracle Business intelligence software

Experience building dashboards in Tableau

Education, Qualifications & Training

Essential: B.Tech., BSC or equivalent requisite in any discipline or carry professional degree.

SQL, Master Data, Data Analytics, Tableau, Oracle, Reporting

Previous Experience

Essential: 3-5 years of experience in a data reporting environment

Desirable: Minimum 3 years prior experience in a relevant position

Core Behavioral Competencies:


Ability to work collaboratively as a team

Flexible to adapt changes and a strong customer focus

Good personnel management skills with ability to understand business processes and execute routine work.

Should have flexibility to work with international teams where there are multiple time zones to balance

Confident, enthusiastic, curious and results driven


Flexible to change and adapt new ways of working

Able to work with diverse stakeholders of varied cultural backgrounds

What to expect from Pearson

Did you know Pearson is one of the 10 most innovative education companies of 2022?

At Pearson, we add life to a lifetime of learning so everyone can realize the life they imagine. We do this by creating vibrant and enriching learning experiences designed for real-life impact. We are on a journey to be 100 percent digital to meet the changing needs of the global population by developing a new strategy with ambitious targets. To deliver on our strategic vision, we have five business divisions that are the foundation for the long-term growth of the company: Assessment & Qualifications, Virtual Learning, English Language Learning, Workforce Skills and Higher Education. Alongside these, we have our corporate divisions: Digital & Technology, Finance, Global Corporate Marketing & Communications, Human Resources, Legal, Strategy and Direct to Consumer. Learn more at We are Pearson.

We value the power of an inclusive culture and also a strong sense of belonging. We promote a culture where differences are embraced, opportunities are accessible, consideration and respect are the norm and all individuals are supported in reaching their full potential. Through our talent, we believe that diversity, equity and inclusion make us a more innovative and vibrant place to work. People are at the center, and we are committed to building a workplace where talent can learn, grow and thrive.

Pearson is an Affirmative Action and Equal Opportunity Employer and a member of E-Verify. We want a team that represents a variety of backgrounds, perspectives and skills. The more inclusive we are, the better our work will be. All employment decisions are based on qualifications, merit and business need. All qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, age, national origin, protected veteran status, disability status or any other group protected by law. We strive for a workforce that reflects the diversity of our communities.

To learn more about Pearson’s commitment to a diverse and inclusive workforce, navigate to: Diversity, Equity & Inclusion at Pearson.

If you are an individual with a disability and are unable or limited in your ability to use or access our career site as a result of your disability, you may request reasonable accommodations by emailing

Note that the information you provide will stay confidential and will be stored securely. It will not be seen by those involved in making decisions as part of the recruitment process.


Organization: Higher Education

Schedule: FULL_TIME

Workplace Type:

Req ID: 14697