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Job Information

Pearson Associate - Quality Assurance in Noida, India

Role Description - Global Product - Production & Digital Studio

CF Job Name:

Posting Title:

Project Coordinator - Courseware QA and Delivery

Taleo Job Code & Grade:

US Oracle Band & Job Code:

Grade: Job Code:

Band: Job Code:

Position Profile:

Recap the job summary in this paragraph

The Projects Coordinator manages and supports QA and Delivery processes to help ensure pre-defined quality standards are met across all Higher Ed products.

The Associate Quality Assurance Analyst will:

  • Work with QA and Production teams to maintain comprehensive test plans based on product and courseware requirements, for both general and project-specific use, for all Higher Education products.

  • Manage purchase order generation, processing and tracking

  • Manage and validate project management and tracking data

  • Monitor and track project schedules including JIRA tasks

  • Assist in tracking bugs and defects and all fixes or mitigations and maintain all bug and defect tracking reports.

  • Record Production and vendor problems and concerns in established tracking system.

  • Assist with testing tasks as needed

Skills Profile:

Required Knowledge and Experience

Related Work Experience:

  • 1 year of related experience preferred

Formal Education or Equivalent:

  • Bachelor’s degree or appropriate combination of education and experience.

Skills:

  • Project management skills required

  • Knowledge of bug tracking software such as JIRA, Mantis, and Bugzilla preferred.

  • Ability to handle high pressure situations and prioritize multiple projects as they are assigned required.

  • Ability to focus on and manage deadlines and deliverables.

  • Excellent communication skills, both written and verbal, and be able to work with varied staff members and personalities required.

Critical Competencies

Understands the Business of Pearson:

These are derived from PDR - review and ensure they fit for these roles.

Understands how Production & Digital Studio supports Pearson's larger goals. Delivers QA according to plans, budget and looks for eventual areas of financial optimization. Understands how QA is related across all product categories. Has a good knowledge of the specificities of one's dedicated segment.

Collaboration:

Works with other parts of the organization (e.g. portfolio management and product management teams) as necessary to ensure support in attaining output, quality and productivity. Maintains communication with sister products in the portfolio. Manages vendors for schedule, budget, quality compliance and provide feedback on performance.

Learner Obsessed:

Permanently seeks for better understanding of product specifications in the light of learner's needs and expectations. Accountable for defining and ensuring adherence to media standards for one's category and makes necessary delivery trades-offs with the learner's use in mind.

Resolves bottlenecks and stability issues by maintaining a big picture understanding of interconnecting components for a particular courseware product. Responsible for content and final integration QA for the category.

Transformer:

Responsible for applying content structure, enrichment and other compliance standards, and for identifying potential enhancements in this field. Flags areas of improvement in terms of QA, production or relationships with vendors in order to increase efficiency or reduce costs.

Qualifications

Role Description - Global Product - Production & Digital Studio

CF Job Name:

Posting Title:

Project Coordinator - Courseware QA and Delivery

Taleo Job Code & Grade:

US Oracle Band & Job Code:

Grade: Job Code:

Band: Job Code:

Position Profile:

Recap the job summary in this paragraph

The Projects Coordinator manages and supports QA and Delivery processes to help ensure pre-defined quality standards are met across all Higher Ed products.

The Associate Quality Assurance Analyst will:

  • Work with QA and Production teams to maintain comprehensive test plans based on product and courseware requirements, for both general and project-specific use, for all Higher Education products.

  • Manage purchase order generation, processing and tracking

  • Manage and validate project management and tracking data

  • Monitor and track project schedules including JIRA tasks

  • Assist in tracking bugs and defects and all fixes or mitigations and maintain all bug and defect tracking reports.

  • Record Production and vendor problems and concerns in established tracking system.

  • Assist with testing tasks as needed

Skills Profile:

Required Knowledge and Experience

Related Work Experience:

  • 1 year of related experience preferred

Formal Education or Equivalent:

  • Bachelor’s degree or appropriate combination of education and experience.

Skills:

  • Project management skills required

  • Knowledge of bug tracking software such as JIRA, Mantis, and Bugzilla preferred.

  • Ability to handle high pressure situations and prioritize multiple projects as they are assigned required.

  • Ability to focus on and manage deadlines and deliverables.

  • Excellent communication skills, both written and verbal, and be able to work with varied staff members and personalities required.

Critical Competencies

Understands the Business of Pearson:

These are derived from PDR - review and ensure they fit for these roles.

Understands how Production & Digital Studio supports Pearson's larger goals. Delivers QA according to plans, budget and looks for eventual areas of financial optimization. Understands how QA is related across all product categories. Has a good knowledge of the specificities of one's dedicated segment.

Collaboration:

Works with other parts of the organization (e.g. portfolio management and product management teams) as necessary to ensure support in attaining output, quality and productivity. Maintains communication with sister products in the portfolio. Manages vendors for schedule, budget, quality compliance and provide feedback on performance.

Learner Obsessed:

Permanently seeks for better understanding of product specifications in the light of learner's needs and expectations. Accountable for defining and ensuring adherence to media standards for one's category and makes necessary delivery trades-offs with the learner's use in mind.

Resolves bottlenecks and stability issues by maintaining a big picture understanding of interconnecting components for a particular courseware product. Responsible for content and final integration QA for the category.

Transformer:

Responsible for applying content structure, enrichment and other compliance standards, and for identifying potential enhancements in this field. Flags areas of improvement in terms of QA, production or relationships with vendors in order to increase efficiency or reduce costs.

Learning is the most powerful force for change in the world. More than 20,000 Pearson employees deliver our products and services in nearly 200 countries, all working towards a common purpose – to help everyone achieve their potential through learning. We do that by providing high quality, digital content and learning experiences, as well as assessments and qualifications that help people build their skills and grow with the world around them. We are the world’s leading learning company. Learn more at pearsonplc.com.

Job: ENGINEERING

Organization: Global Product

Schedule: FULL_TIME

Req ID: 2104006

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