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Pearson Product Manager, eCommerce in New York, New York

Position Purpose:

Pearson’s Global Digital Channels and Experience team is looking for a Product Manager, eCommerce who will be responsible to work with various cross-functional teams to identify, prioritize and document critical digital business requirements in a holistic direct-to-consumer (DTC) eCommerce product roadmap. S/he will coordinate with Capability Leads to ensure cross-product synergies, and direct and oversee business requirement definition, informing the roadmap. This critical role will work closely with relevant cross-functional teams across Pearson, including but not limited to Engineering, Design, Analytics, Content, Operations, Marketing, Sales, Finance, Legal and Customer Support.

This role requires a strong understanding of product management, keen attention to detail, proven ability to lead distributed teams and experience collaborating with diverse teams and stakeholders to achieve desired outcomes. The candidate is expected to have good knowledge of eCommerce best practices, industry trends and actively contribute to building a world-class, consumer grade eCommerce experience for Pearson.

The position needs the ability to adapt and learn quickly to launch new products and enable new geographies on Pearson’s eCommerce platform. Being able to identify the MVP for each new initiative, build stakeholder buy-in and relentlessly lead the execution against it is a must.

This individual is a highly motivated and passionate professional, motivated to deliver something amazing for individual customers. Keys to success in this role are initiative, collaboration, orchestration, active stakeholder management, ownership and ultimately the drive to get things done. Thriving in an evolving environment, working to drive innovation, and continuous improvement for efficiency and sustainable growth is critical.

Key Responsibilities:

  • Gain a holistic understanding of customers’ needs and identify the most optimal user experience required to support that, with a keen eye for building beautiful, scalable products

  • Bridge the technology and business worlds by breaking down complex problems to outline the key business requirements and articulate them into technical features in a holistic product roadmap to drive prioritized implementation of best-in-class solution against the stipulated timelines

  • Develop a product vision based on the business objectives, breaking down high level requirements into deliverable user stories. Work hand-in-glove with Engineering, Design and Quality Assurance teams to develop these stories during agile sprints and deliver top-notch product at each release

  • Possess superior project management skills and a strong attention to detail combined with a deep understanding of latest digital/eCommerce technologies on web and native mobile platforms

  • Initiate and prioritize projects, assist in determining the best technical implementation methods, track product development, and develop product launch plans

  • Envision, manage and communicate priorities, roadmap and eCommerce product strategy to business and technology stakeholders

  • Evaluate multiple internal/external data points to inform critical thinking and create compelling innovative solutions to identified problems

Must Have Attributes:

  • 3+ years in Product Management, or similar role in Software, SaaS or Technology related industries

  • BS/BA in Engineering, Computer Science or related field

  • Robust structured project management skills are desirable

  • Naturally inquisitive, independent critical thinker, proactive problem-solver and detail-oriented, grounded in sound business judgement

  • Proven ability to collaborate with Technical, Design and Business teams to drive desired outcomes

  • Demonstrated aptitude to manage requirements definition and product development to successfully deliver key objectives via structured, agile execution

  • Proven ability to coordinate backlog management and prioritization across diverse (sometimes competing) stakeholders

  • Strong understanding of eCommerce system architecture and in-depth knowledge of Agile process and principles

  • Strong experience with design thinking framework and A/B, MVT and other testing methods

  • Excellent written and verbal communication skills to communicate product vision to stakeholders and senior executives

  • Strong experience with JIRA, Confluence and roadmap planning tools (like Aha!) is strongly desired, along with a robust understanding of Agile scrum, SDLC methodologies and eCommerce and content management platforms (Hybris & AEM)

Personal Qualities:

  • Communication: You possess excellent written and verbal communication skills and use these to influence outcomes with persuasiveness and credibility. You appreciate the diversity of stakeholder interactions and adapt your style and approach accordingly

  • Global Perspective and Learning Agility: You take a systematic, structured view of situations, while staying focused on the big picture. You have significant experience operating in a global environment, being a team player and are able to demonstrate cultural sensitivity

  • Results Oriented : You have a track record of achievement, accountability and translating complex strategies into actionable plans leading to desired outcomes

  • Time Management: You have excellent organizational skills with the ability to manage and balance multiple priorities in a fast-paced, complex business environment, coupled with the aptitude to set priorities, manage deadlines, and make bold data-driven decisions

  • Judgement and problem-solving skills: You are naturally inquisitive, independent critical thinker, proactive problem-solver and detail-oriented, grounded in sound business judgement

  • Ideas driven: You have the capacity to be open to new ideas, ambiguity and comfortable exploring areas with little oversight where there are no right answers

* This position is fully remote within the Unites States, however strong preference for Eastern time zone (NYC/Hoboken)*

#LI-POST

Learning is the most powerful force for change in the world. More than 20,000 Pearson employees deliver our products and services in nearly 200 countries, all working towards a common purpose – to help everyone achieve their potential through learning. We do that by providing high quality, digital content and learning experiences, as well as assessments and qualifications that help people build their skills and grow with the world around them. We are the world’s leading learning company. Learn more at pearsonplc.com.

Pearson believes that wherever learning flourishes, so do people. We are committed to being an anti-racist company in everything we do. We value the power of an inclusive culture and a strong sense of belonging. We promote a culture where differences are embraced, opportunities are accessible, consideration and respect are the norm, and all individuals are supported in reaching their full potential. Through our talent, we believe that diversity, equity, and inclusion make us a more innovative and vibrant place to work. People are at the center, and we are committed to a sustainable environment and workplace where talent can learn, grow, and thrive.  

To learn more about Pearson’s commitment to a diverse and inclusive workforce, please click here:  http://www.pearson.com/careers/diversity-and-inclusion.html 

Pearson is an Affirmative Action and Equal Opportunity Employer and a member of E-Verify. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be. All employment is decided based on qualifications, merit, and business need. All qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, age, national origin, protected veteran status, disability status, or any other group protected by law.

Job: PRODUCT MANAGEMENT

Organization: Direct to Consumer

Schedule: FULL_TIME

Req ID: 4881

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