Pearson State Relationship/Account Manager in New Mexico

State Relationship/Account Manager

Description

The GED test has opened doors to better jobs and college programs for more than 20 million graduates since 1942. The GED test is accepted by virtually all U.S. colleges and employers. As the creator of the one official GED test, GED Testing Service has a responsibility to ensure that the program continues to be a reliable and valuable pathway to a better life for the millions of adults without a high school diploma. The organization continues to develop several new, innovative programs like GEDWorks. GED Testing Service is a joint venture between the American Council on Education and Pearson.

GED Testing Service® is part of Pearson VUE, the global leader in computer-based testing. Together GED Testing Service® and Pearson VUE are businesses of Pearson. Pearson is listed on both the London and New York stock exchanges (UK: PSON; NYSE: PSO).

This is an exciting time to be working on GED®-related activities as the connection between education and workforce development has never been more critical to local and state economies. GED® graduates are showing significantly more success in entering the workforce and postsecondary career and college training programs.

The State Relationship Manager (SRM) is responsible for managing and strengthening relationships across a set of core state accounts primarily located in the Southwest/West. The SRM will work to raise the visibility and enhance the reputation of the GED program and highlight its contributions to enhancing opportunities for adult learners and building the local economy. The SRM is the primary contact and liaison between GED Testing Service®, state GED Administrators®, directors of adult education, and adult education program directors. If you are looking to create connections across networks and organizations, engage in important conversations and make an impact on the lives of adults without a high school diploma, this could be a great opportunity for you.

The SRM will help develop, track and evaluate annual state plans that includes work with key stakeholders, such as program directors, teachers and staff in adult education/GED® prep programs, who are key influencers in a student’s decision and pathway; state policymakers and elected officials; workforce/economic development groups; members of the business community; and select media outlets.

The SRM reports to the Sr. Director of State Accounts and Government Relations, is a member of the national/international SRM team and works closely with the Communications Manager. This position also calls for close collaboration with all other key GED Testing Service® units (Marketing, Assessment, Products, Technology and Operations) and the Pearson public/corporate affairs function to be successful. Great communication and collaboration skills are essential to your success.

Responsibilities

  • The SRM is the single-most important touchpoint between GED Testing Service® and each of the states in their portfolio. Some of the work in this role includes, but is not limited to, the following:

  • Develop, execute and evaluate annual state plan with defined goals and target stakeholders with strategies and tactics.

  • Regular—typically weekly—calls with the state GED Administrator®, and regular contact with the state director of adult education. Open communication, problem solving, and good customer service are all critical to our success.

  • Build and strengthen relationships with key GED® prep program directors/staff/teachers. Communicate the value, benefits, feature of the GED® program, as well as the outcomes of GED® graduates.

  • Understand and be able to clearly articulate the GED® program story and direction, and be able to effectively communicate these to a variety of stakeholders and community leaders.

  • Meet with and educate local and state elected officials and policymakers, and understand their motivations and the programs/initiatives they are championing.

  • Understand the economic development situation and goals of states and key metro markets, and position yourself/GED Testing Service® as a contributor, partner and problem solver. Help identify and promote the GEDWorksTM program to the local business community.

  • Help develop and distribute content (news stories, student success stories, etc.,) in each state/key metro market, in partnership with the Communications Manager. This will involve pushing content to stakeholders via email, utilizing social media, etc.

  • Keep the pulse of GED® program visibility and sentiment regularly and provide information and feedback to GEDTS leaders on the state of the brand, sentiment and any suggestions for program refinement.

  • Assist in promoting professional development resources to educators, and in time (with training) help deliver high-level professional development around teaching and content strategies related to preparing students for the GED® test at meetings and conferences.

  • Help distribute information and educate key stakeholders of GED Testing Service® about messages, promotions, and initiatives.

  • Represent GED Testing Service® at national/regional and state conferences and events. This includes delivering formal presentations and informal conversations.

  • Work with the Sr. Director and the statewide California SRM to collaborate with, and keep informed, Pearson Corporate Affairs and account management staff who have work in California as well.

Qualifications

Qualifications

  • Strong preference for candidates located in one of the following states: Arizona, Colorado, Illinois, Kansas, Nevada New Mexico – and located close to an airport.

  • Must have a four-year/bachelor's degree

  • Minimum 6-8 years of experience in growing and maintaining relationships in the education or workforce development sector. Must be able to form relationships with a variety of stakeholders.

  • Demonstrate excellent verbal and written communication skills – can communicate effectively one-on-one or when presenting to small and large groups.

  • Experience in project management, planning and coordination.

  • Highly organized with the ability to multitask and handle details while tracking with the larger strategic goals and objectives. Can manage multiple projects and deadlines effectively.

  • Have a solid work ethic. Must have drive and passion for his/her work, have persistence and can work independently and as part of a team.

  • Must be proficient in working with Word/Google Docs, Excel/Google Sheets and PowerPoint.

  • Ability to sell, advance, grow and provide feedback on advancing the client relationships.

  • Understanding of adult education and education policy is highly desirable.

  • Spanish-language skills are highly desirable.

Travel: Approximately 50%

Pearson is an Equal Opportunity and Affirmative Action Employer and a member of E-Verify. All qualified applicants, including minorities, women, protected veterans, and individuals with disabilities are encouraged to apply.

Primary Location: US-Arizona

Other Locations US-Colorado, US-Kansas, US-Illinois, US-New Mexico, US-Nevada

Job: Sales

Organization: Assessments VUE

Employee Status: Regular Employee

Job Type: Standard

Shift: Day Job

Job Posting: Apr 16, 2018

Job Unposting: Ongoing

Schedule: Full-time Regular

Req ID: 1804743

Pearson is an Equal Opportunity and Affirmative Action Employer and a member of E-Verify. All qualified applicants, including minorities, women, protected veterans, and individuals with disabilities are encouraged to apply.