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Pearson Deputy Manager - Sales in Mumbai, India

Deputy Manager - Sales - ( 2106619 )

Description

  • Acquiring a thorough understanding of key customer needs and requirements

  • Expanding the relationships with existing customers by continuously proposing solutions that meet their objectives

  • Assisting the organization in acquiring new customers.

  • Drive the key Vendors and Partners to ensure the delivery of services as per the Client requirements

  • Ensure all SLAs are met with strict adherence to SOPs

  • Serve as the link of communication between Key Clients, Internal teams and Partners

  • Resolve customers' complaints in an effective and respectful way

  • Gather, report and communicate customers' feedback on all services

  • Measure, track and analyze key account metrics

  • Conduct Periodic Reviews with all Stake Holders and Partners

  • Structured Meetings with Clients at different Levels

  • Create reports for the Leadership Team and Clients

  • Keep abreast with industry and market trends and best practices

  • Research and source new potential clients

  • Play an integral part in generating new sales that will turn into long-lasting relationships

Qualifications

Experience

  • Between 5-8 years of experience, preferably with a stint in a Company engaged in Assessments /Testing/HR Consulting/Training/ with pan-India operations.

Education Qualifications

Post-Graduate/MBA from a reputed institute

Primary Location : IN-MH-Mumbai

Job : Sales

Organization : Growth

Employee Status : Regular Employee

Job Type : Standard

Job Level : Individual Contributor

Shift : Day Job

Travel : Yes, 50 % of the Time

Job Posting : May 10, 2021

Job Unposting : Jun 24, 2021

Schedule: : Full-time Regular

Req ID: 2106619

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