Pearson Jobs

Job Information

Pearson Information Technology, Business Partner (Business and Technology Strategies) in Milan, Italy

Information Technology, Business Partner (Business and Technology Strategies)


We are the world’s learning company with more than 22,500 employees operating in 70 countries. We combine world-class educational content and assessment, powered by services and technology, to enable more effective teaching and personalized learning at scale. We believe that wherever learning flourishes so do people. We’re committed to a world that’s always learning and to our talented team who makes it all possible. From bringing lectures vividly to life to turning textbooks into laptop lessons, we are always re-examining the way people learn best, whether it’s one child in our own backyard or an education community across the globe. We are bold thinkers and standout innovators who motivate each other to explore new frontiers in an environment that supports and inspires us to always be better. By pushing the boundaries of technology — and each other to surpass these boundaries — we create seeds of learning that become the catalyst for the world’s innovations, personal and global, large and small.

At Pearson, we believe in the power of difference. Harnessing the unique skills, perspectives, and backgrounds of every employee helps us foster innovation and create the most effective solutions for learners around the world. That’s why we’re committed to ensuring that diversity and inclusion are embedded into everything we do. We foster a work environment that’s inclusive and diverse — and where our people can be themselves — so we can reflect the customers and learners we serve.

Pearson is featured on The Forbes list of Best Employers and The Stonewall Top 100 Employers list, and we are recognised in the Best Employers for Diversity 2019 awards. Pearson is listed on both the London and New York Stock Exchanges (UK: PSON; NYSE: PSO).

The IT Business Partner role centres on achieving business and technology convergence. This is best described as a working relationship where IT and business units are intertwined, almost inseparable.

Key Responsibilities

Act as trusted technology partner for business leadership:

  • Build strong relationships, and represent Technology within Business Units and Vice Versa at Leadership, (SVP, VP and Director levels)

  • Understand and help to refine, create and support the business strategy

  • Partners closely with business leadership and cross-functional business teams to scope and deliver technology programs that align to business growth and profitability objectives.

  • Provides Technology related advice and recommendations, based on expertise and experience, to address business strategy need s and ensure effective alignment to business strategy and goals . Creates and owns compelling business cases

  • Negotiates on objective prioritization based on business strategy, resource capacity, funding, etc.

  • Communicates hard messages by putting them into the right context or perspective.

Culture and Communication

  • Promote Business and Technology Strategies through communication - blogs, town halls, attendance at events (both internal and external)

  • Articulate complex technology challenges/opportunities in accessible terms to non technical audiences

  • Support the business to identify, manage and monitor business stakeholders who may affect, be affected by, or perceive themselves to be affected by decisions, activities and outcomes related to products and services

  • Clearly communicate ways of working between business units and technology; making the path for engagement and mutual accountability clear for all stakeholders so as to achieve the goal of strategic alignment.

Portfolio planning, governance, ways of working and value realisation

  • Partner with Portfolio Management teams to Identify opportunities to improve flow from portfolio planning, investment approval and delivery

  • Act as gateway for new demand from business to Technology delivery teams

  • Ensure delivery governance best practice is in place, and identify opportunities to improve

  • Hold technology teams to account for delivering commitments - identifying areas for improvement

  • Ensure that maximum benefit is gained from products and services supplied to achieve satisfaction for the customer and learner

  • Actively support delivery programmes and projects, developing and deploying solutions to market in line with the strategic imperitives.

  • Establish functional operating and program budget, manage progress towards budgetary targets, and establish plans to meet savings objectives.

  • Support and drive innovation

Partner with business teams to innovate in the right way - promoting discipline and learning

  • Identify, introduce strategies that establish the support for new technologies to meet business needs

  • Proactively identify opportunities to simplify and optimize technology solutions.

  • Provide strategic insight into technology trends that will help sustain and improve customer experience.

Talent and progression

  • Provide direct leadership and career development of technology team members

  • Promote positive team dynamics through coaching, mentorship, and constant communication to reinforce the continued alignment to business priorities.

Develop and promote technology partnership

  • Work with Partnerships team and Procurement to establish and develop partnerships with vendors and partners that can contribute towards business objectives.



  • Minimum 10 years’ experience in IT industry, preferably in a multi-national company

  • Minimum 5 years IT leadership and cross-functional & global people/team management experience

  • Experience as an IT leader in a retail environment or education industry, strongly preferred

  • Outstanding leadership and team management skill with a proven track record of demonstrated leadership capabilities and behaviours

  • Strategic mindset with strong communication and influencing skills

  • Good organizational and time management skills (highly self-directed and able to manage and prioritize multiple concurrent and competing challenges, issues, ambiguities, and contradictions)

  • Financial and budgeting knowledge and experience

  • ITIL and Project management knowledge

  • Strong consulting skills and effective problem diagnosis / solving skills

  • Effective collaboration skills and ability to challenge appropriately when required


  • Bachelor’s degree or equivalent relevant experience


Primary Location: IT-IT-Milan

Work Locations: IT-Milan-Via Arconati 1 1 Via Costanza Arconati Milan 20135

Job: Technology

Organization: Technology & Operations

Employee Status: Regular Employee

Job Type: Standard

Shift: Day Job

Job Posting: Sep 16, 2020

Job Unposting: Oct 16, 2020

Schedule: Full-time Regular

Req ID: 2008792

Pearson is an Equal Opportunity and Affirmative Action Employer and a member of E-Verify. All qualified applicants, including minorities, women, protected veterans, and individuals with disabilities are encouraged to apply.