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Pearson Head of Research and Insights in Melbourne, Australia

Head of Research and Insights


At Pearson, we're committed to a world that's always learning and to our talented team who makes it all possible.

Our University Partnerships Department is the latest stage in our evolution. Partnering with leading Australian Universities, we assist them to acquire and retain students for online programs that deliver scale and accessibility through a flexible and highly desirable student experience.

An exciting opportunity exists for an experienced Head of Research and Insights to join the rapidly expanding University Partnerships business unit.

The Head of Research and Insights will work closely with our partners to help craft their online programmes to be the very best they can be, bringing years of industry experience and best-practice to the forefront.

This role will be tasked with building an internal team responsible for the on-time delivery of market intelligence and analysis reports.

Key accountabilities;

  • Build and lead the market research services team

  • Lead a variety of market research projects (including both primary and secondary research) for continual improvement, business development and market expansion activities.

  • Deliver research insights that are accurate and informative to enable the business to make data driven commercial decisions

  • Ideation of research models and IP to forecast and evaluate the commercial viability of market opportunities

  • Manage relationships with key alliance stakeholders in order to achieve greater value in the services offered

  • Create a centre of knowledge and innovation


  • Masters level degree in Marketing, Commerce or equivalent with research/ statistics major is preferred.

  • Relevant research and analysis experience of working either in a Higher Education setting, business analytics or market research agency.

  • Experience with multiple research methods (e.g., databases, business intelligence/ analytics software, surveys, focus groups)

  • Experience in conducting data analyses that establish and document a business case; strength in using data and analytic information to build a persuasive business case

  • Fluent in managing and analysing quantitative data, preferably with large data sets; Ability to distil information and make recommendations for future action

  • Aptitude for detailed work while understanding the wider significance of their analysis. Impeccable attention to detail

We're proud of our people - their passion, talent and results. At Pearson we work together to deliver exceptional outcomes that push the limits.

This is a permanent, full-time role based in stunning, heritage-listed offices in Melbourne's Docklands. The role offers the flexibility to achieve work/life balance and career development opportunities.

If you are as passionate as we are about changing lives through learning, then help us to learn more about you and why you want to work with Pearson. Click ‘Apply Now’ to create your application online.

At Pearson, we value the employee journey and pride ourselves in building an inclusive and diverse culture.


Primary Location: AU-VIC-Melbourne

Work Locations: AU-Melbourne-707 Collins 707 Collins Street Goods Shed South Melbourne 3008

Job: Marketing

Organization: Core

Employee Status: Regular Employee

Job Type: Standard

Shift: Day Job

Job Posting: Jan 15, 2020

Job Unposting: Feb 14, 2020

Schedule: Full-time Regular

Req ID: 1913500

Pearson is an Equal Opportunity and Affirmative Action Employer and a member of E-Verify. All qualified applicants, including minorities, women, protected veterans, and individuals with disabilities are encouraged to apply.