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Pearson Enrolment Advisor in Melbourne, Australia

Enrolment Advisor


It’s no secret that a good education has the power to change lives. The challenge lies in the pace with which Australia’s educational landscape is transforming. It’s just no longer about providing access but also ensuring progress as learners call for more resources available on more platforms.

As the world’s leading learning company, Pearson is meeting this challenge with Australian’s most comprehensive blend of digital learning formats, printed texts, and educator training resources, assessment, services and online assets.

Based in stunning, heritage-listed offices in Melbourne's Docklands, you have everything at your door step, not to mention the easy 2 minute walk from Southern Cross Station.

If you believe in the power of education like we do, join us! We are seeking experienced enrolment advisors to join our growing team on a 12 month fixed term contract.

As an Enrolment Advisor you will be responsible for growing new student enrolments by facilitating prospective students through the course application and enrolment process on behalf of our partner universities.

Using your consultative sales techniques you will successfully qualify and offer solutions based on their individual needs and goals. You will enjoy building relationships with prospective students from the initial enquiry stage through to becoming an enrolled student.


  • Prior experience in a customer/sales service position or call centre sales environment is essential for this position.

  • Excellent customer service and having confidence interacting with peoples from all ages of a variety backgrounds

  • Outstanding verbal and written communication skills with a high attention to detail and quality in your written communication, including both email and live chat.

  • Prior experience of higher education and/or university admissions and recruitment would be advantageous, or recent university study to be able to talk from your own studying experience.

If you are as passionate as we are about changing lives through learning, then help us to learn more about you and why you want to work with Pearson. Click 'Apply Now' to create your application online.

At Pearson, we value the employee journey and pride ourselves in building an inclusive and diverse culture.

Primary Location: AU-VIC-Melbourne

Work Locations: AU-Melbourne-707 Collins 707 Collins Street Goods Shed South Melbourne 3008

Job: Learning Delivery

Organization: Core

Employee Status: Fixed Term

Job Type: Standard

Shift: Day Job

Job Posting: Jul 14, 2019

Job Unposting: Ongoing

Schedule: Full-time Temporary

Req ID: 1909109

Pearson is an Equal Opportunity and Affirmative Action Employer and a member of E-Verify. All qualified applicants, including minorities, women, protected veterans, and individuals with disabilities are encouraged to apply.