Pearson Enrolment Advisor in Melbourne, Australia
Enrolment Advisor - ( 2108016 )
Our purpose at Pearson is to help everyone achieve their potential through learning. At the heart of this is a commitment to sustainable practices and meaningful, measurable outcomes.
Our company : We are the world’s leading learning company. Our ability to help people learn is built on our ability to grow with and adapt to a constantly evolving market. Our 20,000 employees around the world in 70 countries in which we operate are dedicated to doing just that: creating the digital-first, accessible and sustainable learning resources that prepare tens of millions of people each year for a lifetime of learning.
Our team : We’re the only global company where you can unleash your talent while helping millions of people make progress in their lives through learning. You can live our values of being brave, imaginative, decent, and accountable. You can help us build a more inclusive learning culture where everyone—regardless of what they look like, where they come from, or what they believe—has the capability to unlock new skills and claim new opportunities
Want to work flexibly from home to suit your lifestyle?
Pearson is committed to supporting a diverse and adaptable workforce through hybrid work practices and has adopted flexible remote and virtual working. Where possible our employees can choose to manage their attendance to the office more flexibly.
Join our team and work remotely while still being engaged and part of a dynamic and supportive team. When you are not home, you’ll be based in the stunning, heritage-listed offices in Melbourne's Docklands, you have everything at your door step, not to mention the easy 2 minute walk from Southern Cross Station.
The role: We are seeking experienced enrolment advisors to join our growing team on a 12 month fixed term contract. As an Enrolment Advisor you will be responsible for growing new student enrolments by facilitating prospective students through the course application and enrolment process on behalf of our partner universities.
Using your consultative sales techniques you will successfully qualify and offer solutions based on their individual needs and goals. You will enjoy building relationships with prospective students from the initial enquiry stage through to becoming an enrolled student.
Prior experience in an admission and recruitment or call centre sales environment is essential for this position.
Excellent customer service and having confidence interacting with peoples from all ages of a variety backgrounds.
Outstanding verbal and written communication skills with a high attention to detail and quality in your written communication, including both email and live chat.
Prior experience of higher education and/or university admissions and recruitment would be advantageous.
Ability to work rostered 8 hour shifts between the hours of 9 am to 9 pm Monday to Thursday and 9am to 6pm Friday.
At Pearson we value the power of an inclusive culture and a strong sense of belonging. We seek to infuse diversity and inclusion in everything we do, while promoting a culture where differences are embraced as strengths; opportunities are equal and accessible; consideration and respect are the norm; and all team members are supported in reaching their full potential. We foster a work environment where we reflect our customers and learners, and where our people can be themselves.
To learn more about Pearson’s commitment to a diverse and inclusive workforce please click here The Power of Difference at https://www.pearson.com/careers/diversity-and-inclusion.html
If you are as passionate as we are about changing lives through learning, then help us to learn more about you and why you want to work with Pearson. Click ‘Apply Now’ to create your application online.
Primary Location : AU-VIC-Melbourne
Work Locations :
707 Collins StreetGoods Shed South
Job : Learning Delivery
Organization : Core
Employee Status : Fixed Term
Job Type : Standard
Job Level : Individual Contributor
Shift : Day Job
Travel : No
Job Posting : Jul 7, 2021
Job Unposting : Ongoing
Schedule: : Full-time Temporary
Req ID: 2108016