Pearson Senior Credit and Collections Administrator in Manila, Philippines
Senior Credit and Collections Administrator - ( 2104805 )
We are the world’s learning company with more than 24,000 employees operating in 70 countries. We combine world-class educational content and assessment, powered by services and technology, to enable more effective teaching and personalized learning at scale. We believe that wherever learning flourishes so do people.
Main Activities / Responsibilities:
Using data provided by all appropriate systems, prepare and deliver deductions analytics and reporting work to customers and business areas enabling effective business decision making. Do this by:
Maintain data for analysis on open deduction balances and determine their validity.
Resolves issues impacting deduction performance using effective prioritization, time management and problem-solving skills.
Understands the process for deduction appeals set forth by each client.
Proactively partner with internal customers (Operations Department) to identify trends and resolve issues that cause invalid deductions.
Regularly make decisions that will have a direct impact on profitability and cash flow.
Work closely with the Billing/ Customer Service Department to improve quality billing by creating data that gives the biller information to review before billing.
Identifies and drives process improvement for reducing administrative costs, streamlining processes, and reducing deduction volume.
Bachelor’s degree in Accounting or related field
Minimum of three (3) years of related experience
Strong logical thought capability
Basic computer and internet navigation skills
Strong Microsoft Excel user
Keen to details, Active listening, and probing skills
Requires minimal supervision
Impressive work attitude, highly tolerant and patient
Can work under pressure and willing to render overtime if needed
Willing to work on a night shift schedule as this will support our customers in Americas region
Primary Location : PH-PH-Manila
Work Locations :
PH-Mandaluyong City-Manila Rockwell
Rockwell Business Center Sheridan7th Floor, North Tower
Job : Finance
Organization : Finance
Employee Status : Regular Employee
Job Type : Standard
Job Level : Individual Contributor
Shift : Night Job
Job Posting : Apr 7, 2021
Job Unposting : Ongoing
Schedule: : Full-time Regular
Req ID: 2104805