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Pearson Qualifications Delivery Intern in Mandaluyong City, Philippines

Who is Pearson

We are the world's learning company with more than 20,000 employees and serve people in the community (nearly 200 countries). We combine world-class educational content and assessment powered by services and technology to enable more effective teaching and personalized learning at a scale. We believe that wherever learning flourishes, so do people. At Pearson, we are committed to a world that is always learning and our talented team who makes it all possible. From shaping lessons of the future to taking assessments of learning online, we are always re-examining the way people teach, tutor, and learn best. We are bold thinkers and standout innovators who motivate each other to explore new frontiers in an environment that supports and inspires us to do better. By pushing the boundaries of technology —and each other to surpass these boundaries—we create seeds of learning that become the catalyst for the world's innovations, personal and global, large, and small.

About the role

We seek creative, highly motivated and organized Administrative Interns to join our team for a hybrid working opportunity. This internship will provide an undergraduate or graduate student with a chance to gain essential skills and valuable experience within a fast-paced business environment. For candidates that excel in the role, this opportunity comes with the ability to become permanent.

Key Deliverables

  • Provide excellent customer service, responding to all CRMs courteously and professionally within the desired SLA.

  • Engage with colleagues and managers and be a team-player.

  • Complete a range of administrative duties as assigned by your manager.

  • Take a proactive approach when seeking training and information.

  • Send end-of-day reports to the supervisor.

  • Attend team building days, team meetings and performance reviews.

  • Help with ad hoc tasks as needed.

Skills and Other Requirements

  • Strong computer skills including data entry, email, spreadsheets, and databases; 50+ wpm.

  • Adherence to confidentiality and nondisclosure requirements.

  • Ability to multi-task and demonstrate time management in a fast-paced environment.

  • Excellent organizational skills and excellent communication skills required.

  • A positive demeanor and the ability to work well with others in providing excellent customer service are critical.

  • Sense of ownership and urgency to support business and employee needs.

  • Can work with minimal supervision in a hybrid setup.

Benefits of being an intern with Pearson

  • Join the intern development program which can lead to a permanent and progressive career at Pearson

  • Working with a world's learning company

  • Gaining essential office administration skills and workplace experience

  • Networking with other interns


Organization: Assessment & Qualifications

Schedule: FULL_TIME

Req ID: 8001