The Publishing Manager is responsible for managing and leading on the content design and authoring, editorial and publication of teaching and learning resources, including digital and printed textbooks, that meet the needs of learners, customers/clients and stakeholders across our international markets. This involves developing a coherent understanding of teaching, learning and assessment of vocational qualifications across a range of sectors, to produce teaching and learning resources which are attractive and engaging to learners and customers.

This role:

• generates strong evidence bases for the content design and authoring of teaching and learning resources that are aligned with our business and sector strategies

• works collaboratively with authors and reviewers throughout the development process to author content which meets the objectives of a defined brief

• develops teaching and learning resources that are attractive and engaging to teachers and learners, meet stakeholder needs and are compliant with the requirements of government, regulators, clients and Pearson quality policies and procedures

• work collaboratively with the Rights and Permissions Team to obtain the necessary permissions to use third-party rights, licences and assets in our teaching and learning products

• designs, develops and publishes teaching and learning resources to time, budget and quality; recruiting, briefing, training and performance managing best-in-class authoring teams

• works collaboratively across Pearson to bring together the technical, customer and sector/industry expertise to inform the design, authoring and publication of teaching and learning resources, and to contribute to the continual improvement of how we do things as a department and as a wider business

Main responsibilities:

1. Market knowledge and insight

• generates a strong evidence base for the content design and authoring of teaching and learning resources (via learner, customer and stakeholder research)

• collaborate with colleagues to establish a good understanding of customer and learner needs and behaviours

• develop and maintain insight into best practice (teaching and learning, assessment and the link between them)

• represent Pearson in meetings with stakeholders as part of the design, development and publication process, e.g. employers, sector stakeholders, governments, regulators

• develop and maintain relationships with key stakeholders

2. Product strategy and financial management

• develop strategies for designing teaching and learning resources that are both attractive to learners and customers and compliant with the requirements of governments and regulators

• contribute to sector strategy development

• manage OPEX and CAPEX budgets

3. Product design and development

• design, develop and publish teaching and learning resources that meet learner, customer and stakeholder needs, and are compliant with regulatory, government and client requirements and Pearson quality policies and procedures

• lead the product development and commissioning process (content design, authoring, internal and external reviews, editorial and publishing approval) to time, budget and quality

• provide regular management information detailing risks and issues with appropriate mitigations that ensure delivery to time, budget and quality

• identify, recruit, commission, train and performance manage authors/consultants in a strategic way to deliver teaching and learning resources to time, budget and quality

• brief authors, negotiate terms that are to mutual benefit and align with Pearson's contract standards, communicate and agree schedules and expectations

• ensure feedback to authors/consultants is timely and clear and that content delivered meets the brief and delivers identified learner outcomes

• work collaboratively with the Rights and Permissions Team to obtain the necessary permissions to use third-party rights, licences and assets in our teaching and learning products

• manage the editorial and publishing process and work collaboratively with the relevant teams who are providing this service.

• work collaboratively with suppliers and consultants where translation of teaching and learning resources are required

• manage the publishing of teaching and learning resources across different platforms, to include both print and digital formats and work collaboratively with the relevant teams involved.

4. Service management, customer experience and campaigns

Collaborate with colleagues to:

• maintain the accuracy and validity of teaching and learning resources through their lifecycle

• ensure a positive customer and learner experience in delivery through the lifecycle

• monitor customer experience and learner data at regular points through a learning service’s lifecycle (from customer satisfaction tracking to regular, in-depth qualitative insight) to make recommendations for continual improvement

• understand and anticipate the overall customer and learner experience of our services and identify areas for improvement

• make refinements to teaching and learning resources based on feedback and insights received from stakeholders

• work collaboratively with the Marketing Team to support and implement strategies to promote teaching and learning resources across a range of channels

5. Leadership and management

• work effectively in virtual teams across Pearson to ensure a positive working culture in support of Pearson strategy

• champion a ‘learner and customer first’ culture across Pearson, ensuring there is good understanding of what is important to learners and customers and that all decisions are made with reference to their needs

• lead on departmental initiatives to deliver better service to our customers and learners, drive growth, develop commercial partnerships with stakeholders and other third parties, and influence major stakeholders

Qualifications and experience:

Essential

• Qualified to degree level or equivalent

• Experience of leading and delivering commercially successful projects and/or initiatives

• Experience of working on the design, commissioning, development and publication of educational resources

• Experience of the editorial and publishing process

• Experience of leading and/or working effectively in virtual teams

• Project management experience

Desirable

• Experience and understanding of vocational qualifications, services and supporting products

• Experience of managing budgets

Skills and competencies

Essential

• Organisationally agile

• Influences without authority

• Ability to motivate, lead and empower others

• Prioritises and makes effective decisions

• Commercial acumen

• Customer empathy

• Creative and lateral thinker

• Strategic thinker

• Strong communicator with good interpersonal skills

• Collaboration skills

• Outcomes-oriented

• Digitally able and focused

What to expect from Pearson

Did you know Pearson is one of the 10 most innovative education companies of 2022?

At Pearson, we add life to a lifetime of learning so everyone can realize the life they imagine. We do this by creating vibrant and enriching learning experiences designed for real-life impact. We are on a journey to be 100 percent digital to meet the changing needs of the global population by developing a new strategy with ambitious targets. To deliver on our strategic vision, we have five business divisions that are the foundation for the long-term growth of the company: Assessment & Qualifications, Virtual Learning, English Language Learning, Workforce Skills and Higher Education. Alongside these, we have our corporate divisions: Digital & Technology, Finance, Global Corporate Marketing & Communications, Human Resources, Legal, Strategy and Direct to Consumer. Learn more at We are Pearson.

We value the power of an inclusive culture and also a strong sense of belonging. We promote a culture where differences are embraced, opportunities are accessible, consideration and respect are the norm and all individuals are supported in reaching their full potential. Through our talent, we believe that diversity, equity and inclusion make us a more innovative and vibrant place to work. People are at the center, and we are committed to building a workplace where talent can learn, grow and thrive.

Pearson is an Affirmative Action and Equal Opportunity Employer and a member of E-Verify. We want a team that represents a variety of backgrounds, perspectives and skills. The more inclusive we are, the better our work will be. All employment decisions are based on qualifications, merit and business need. All qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, age, national origin, protected veteran status, disability status or any other group protected by law. We strive for a workforce that reflects the diversity of our communities.

To learn more about Pearson’s commitment to a diverse and inclusive workforce, navigate to: Diversity, Equity & Inclusion at Pearson.

If you are an individual with a disability and are unable or limited in your ability to use or access our career site as a result of your disability, you may request reasonable accommodations by emailing ppsmhr@pearson.com.

Note that the information you provide will stay confidential and will be stored securely. It will not be seen by those involved in making decisions as part of the recruitment process.

Job: PRODUCT MANAGEMENT

Organization: Workforce Skills

Schedule: FULL_TIME

Req ID: 11769