Pearson Head of Partnership, King’s College London in London, United Kingdom
Head of Partnership, King’s College London - ( 2102914 )
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Head of Partnership, King’s College London.
This position will be hired/employed by Pearson.
We are open to your UK location, however you’ll be required to attend regular meetings in London or Harlow office (interim work from home through Covid-19 restrictions).
Permanent & full-time working 37.5 hours per week.
This is an exciting opportunity for an experienced Head of Partnership to join an innovative new online learning service launched by Pearson in the UK. The division, Pearson Online Learning Services (POLS), provides a full range of services including marketing, student recruitment, ongoing student support and operational management, on a white-label basis to universities across the country through long term partnership agreements. This role has 3 main areas of responsibility, working specifically on the King’s College London Partnership:
Develop and manage strong stakeholder relationships within the university, particularly with key academic leadership for each of the Partnership’s existing courses and professional services decision makers across our shared operations.
Establish regular communication with stakeholders at the university to ensure that all aspects of the ‘business as usual’ operations are functioning successfully within the university.
Establish position of Trusted Advisor and Influencer across academic and operational decision makers to ensure decision making is student focused, commercially informed, and mutual.
Partnership Growth Through Operational Excellence
Work collaboratively with the Commercial Operations team to support achievement of targeted annual revenue from enrolment, progression, and graduation rates through holding operational teams to account on both sides of the partnership.
Identify opportunities to optimise the performance and revenue potential of the existing portfolio of programmes.
Oversee and support launch activity to ensure newly signed programmes are put into market on time and with the expected and agreed upon proposition.
Secure sufficient operational resources within the university to support partnership growth
Operational Service Delivery
Provide leadership and direction for operational improvement work across the Partnership, including the redevelopment of systems and processes, to ensure the delivery of a world leading student experience for online cohorts.
Drive the build of new operational infrastructures to support future exponential growth in activity.
Ensure clarification of roles and responsibilities with clear establishment of ways of working and accountabilities throughout the Partnership.
Operate as a matrix leader with POLS functional teams to enable delivery of world-class research, marketing, student recruitment, and student support and retention services to the partnership.
Collaborate with POLS functional leaders to ensure the university’s requirements, operational challenges and service offerings are clearly understood and integrated into delivery plans.
Support POLS functional leaders in forming stakeholder relationships with their university counterparts to ensure that effective integration and service delivery between teams is in place.
Your Key Objectives
Support and facilitate achievement of target annual revenue from enrolment, progression, and graduation rates in online programmes.
Develop and implement a plan to optimise the performance and revenue potential of the in-market portfolio of programmes, including measures to provide remediation to any existing operational processes or ways of working impeding our ability to meet targets.
Work closely with King’s online operational leads. Ensure that agreement is reached to address key operational priorities for business as usual activity with King’s stakeholders. Provide leadership to internal teams to drive actions from these meetings.
Serve as an escalation point for operational issues related to our functional areas.
Build a plan to develop and manage strong stakeholder relationships within the university, particularly with key academic leadership for each of the Partnership’s existing courses and professional services decision makers across our shared operations.
Our Successful Candidate
We are looking to appoint a confident leader with excellent communication, networking and influencing skills, to partner effectively with key (internal and external) stakeholders across various levels of seniority. Key to success is working effectively with Pearson colleagues across different geographic locations within a matrix structure. You’ll demonstrate your expertise in relationship building with external stakeholders: in particular with academic and commercial partners, customers, employers, professional bodies and government agencies.
You’ll bring impressive experience working in UK Higher Education at management level and demonstrate your knowledge of UK University operations. This position requires clear commercial/business acumen to effectively service our university partnership and develop the success of our portfolio/services. You’ll be measuring our current operations and processes, identifying and implementing key improvements to effectively support scale and business growth.
Transform your expertise to a new level - we have many interesting and dynamic projects to look forward to in 2021, therefore now is the ideal time to join our Pearson family. Apply now for a highly rewarding and truly global career!
Your Reward & Benefits
We’ll expect a lot and we know you’ll do great work, so we give a lot back with some of the best benefits in the business! We know that one size doesn’t fit all, so our workplace programmes meet the different needs of our diverse teams and their families too. Our most exciting options are featured below and when you join our Pearson family you can look forward to:
Work from home through COVID-19 restrictions.
A starting holiday of 25 days plus UK public holidays and you’ll earn 1 additional day’s holiday per year you work with us.
Generous pension scheme where we match and double what you contribute.
Maternity, paternity, and family care leave as well as flexible work policies.
Stock/share purchase options.
Healthcare and dental plans, and an employee wellbeing assistance programme for you and your family to help balance work, family and personal life.
Cycle to work program, gym membership concessions in selected office locations, along with retail and leisure discounts.
Our Recruitment Process
Please complete and submit your application before 4 March 2021 and ensure that you apply directly on our Pearson Careers website only.
We are reviewing applications regularly and interviews are being scheduled now, therefore we encourage you to submit your application as soon as possible. Wishing you success with your application!
Pearson is an equal opportunities employer. We do not discriminate against employees or job applicants and select the best person for each job based on relevant skills and experience.We are also committed to building an accurate picture of the make-up of the workforce and encouraging equality and diversity.The information you provide will stay confidential, and be stored securely. It will not be seen by those involved in making decisions as part of the recruitment process.
Primary Location : GB-GB-London
Other Locations : GB-GB-Harlow, GB-Essex, GB-GB-London
Work Locations :
Kao Park Hockham WayKao Two
Job : Sales
Organization : Core
Employee Status : Regular Employee
Job Type : Standard
Job Level : Manager
Shift : Day Job
Job Posting : Feb 20, 2021
Job Unposting : Mar 4, 2021
Schedule: : Full-time Regular
Req ID: 2102914