Pearson Employee Communications Specialist in London, United Kingdom

Employee Communications Specialist


At Pearson, we’re committed to a world that’s always learning and to our talented team who makes it all possible. From bringing lectures vividly to life to turning textbooks into laptop lessons, we are always re-examining the way people learn best, whether it’s one child in our own backyard or an education community across the globe. We are bold thinkers and standout innovators who motivate each other to explore new frontiers in an environment that supports and inspires us to always be better. By pushing the boundaries of technology — and each other to surpass these boundaries — we create seeds of learning that become the catalyst for the world’s innovations, personal and global, large and small.

Position Purpose:

Global Corporate Affairs & Marketing (GCAM) communicates Pearson's unique position as the world's learning company, while building strong and enduring relationships with our key stakeholders across the global audiences around the world. We focus on helping to strengthen our reputation with policymakers, influencers, the general public, and our employees. We ensure that our brand, communication, digital, and marketing efforts are being driven with global consistency. Collectively, our work is anchored in building a strong global Pearson brand with social purpose at its heart.

Reporting to the Director, Employee Communications, the Employee Communications Specialist will help deliver the employee communications strategy, in line with our digital transformation, and build the team’s global community and culture.

Collaboration and partnership is key in this role. Thriving in an evolving environment, working to drive innovation, and continuous improvement for efficiency and sustainable growth is key.

Key Responsibilities

The role will be a part of the Employee Communications team in Global Corporate Affairs & Marketing, whose focus is to support the business to communicate major change and cultural transformation, to provide tools and frameworks to drive consistency around employee communication, ensure comms are aligned to the broader strategic narrative and organizational health efforts, and drive employee engagement with the brand.

Under the direction of Director, Employee Communications, this role will deliver on assigned employee communications activities as part of the GCAM agency model.

Communicating centrally-led activity

Support HR and Operations Comms leads to deliver effective communications to strict deadlines, across multiple channels

Deliver on communications as part of the ongoing transformation of Pearson, including supporting on sensitive activity including restructures, leadership changes, and ongoing change programs)

Provide support on communications activity, editing, and shaping content created by subject matter experts to create materials that resonate for a general employee audience (e.g. line managers, all employees)

Create and roll out tools and frameworks to drive consistency and efficiencies for internal communicators across the business (e.g. manager toolkit).

Supporting Business Partner employee communications (for Exec level)

Delivering communication plans for large and small projects and activities, working with others across GCAM including flex resource from the Account team

Reflect overarching global messaging in business-specific communications , and ensure tone and language is consistent, clear, and aligns to the brand

Communication Production and Delivery

Produce and deliver high-quality communications for employees across multiple channels and formats

Manage design, or partner with others where appropriate, to create high-quality content that reflects brand guidelines(e.g. Newsletters and Neo content)

Effectively use, analyze and enhance employee communication channels and tools, implementing new and innovative approaches to extend reach and impact

Support the EC Business Partners to deliver timely and compelling engagement opportunities with employees, such as "unplugged" events, virtual Exec-led events, blogs, video postings, digital communications, and in-person events.

Intranet & Global Campaigns

Ensure that communication plans are included in the broader Employee Communications' editorial calendar, and that materials produced are reflective of the overarching Pearson strategy and narrative, consistent in tone and language, on-brand and high quality

Coordinate content and distribution of globalnewsletters

Provide governance for Employee Comms owned intranet spaces for the wider Pearson employee community, providing consistent, high-quality, engaging information and a forum for open discussion

Execute on special programs and campaigns, which are designed to inform, engage, and inspire employees.


Key Attributes:

Degree (or equivalent skills/experience) in Communications or Marketing preferred

1-3 years of related experience

Excellent written and verbal communication skills

Ability to distill information into a concise, simple message to share through a variety of communication channels

Excellent digital skills including high proficiency in PowerPoint, the Google suite of tools. Adobe photo and video editing experience preferred.

Experience using social media platforms and enterprise social network (e.g. Jive Software, Sharepoint) would be an advantage

Works independently, as well as a member of a high-profile, high-stakes team

Excellent organizational and time management skills, coupled with the proven ability to set priorities, manage deadlines, and make data-driven decisions

Curious and creative thinker and problem solver with a good sense of humor and the ability to influence

Demonstrated ability to manage multiple projects at once

A high level of personal integrity and ability to handle confidential matters

Passionate about helping people make progress in their lives through learning

  • Communication- You have developed interpersonal skills and use these to influence outcomes with persuasiveness and candour. You appreciate the diversity of stakeholder interactions and adapt your style and approach accordingly.

  • Interpersonal and relationship-building skills– Track record of excellent internal stakeholder management at all levels.

  • Analytical Skill and Learning Agility– You take a systematic, structured view of situations,while staying focused on the big picture. You have the capacity to be open to new ideas and comfortable exploring areas where there are no right answers.

  • Global Perspective– You have experience operating in a global environment and are able to demonstrate international cultural agility.

  • Deliver Results– You have a track record of achievement, translating complex strategies into actionable plans.

  • Time Management -Excellent organizational and time management skills, coupled with the proven ability to set priorities, manage deadlines, and make data-driven decisions

  • Judgment and problem-solving skills– You demonstrate sound judgement in assessing business risks and make decisions that balance a variety of factors and considerations whilst always maintaining the integrity of the core values and business strategy.

  • Organised- ability to manage resources effectively

Personal Qualities:

  • Brave- Resilient – operating under pressure and to tight deadlines

  • Accountable- Integrity & Delivers what is promised;

  • Decent– represents Pearson’s values and believes in the company mission, is a trusted confidant to colleagues and external sources

  • Imaginative– finds insights to tell Pearson’s story and tells compelling stories simply.

Pearson is an Equal Opportunity and Affirmative Action Employer and a member of E-Verify. All qualified applicants, including minorities, women, protected veterans, and individuals with disabilities are encouraged to apply.

Primary Location: US-NJ-Hoboken

Other Locations US-MN-Bloomington, US-NY-New York, GB-GB-London

Work Locations: US-NJ-Hoboken-221 River 221 River Street Hoboken 07030

Job: Communication

Organization: Global Corporate Affairs & Marketing

Employee Status: Regular Employee

Job Type: Standard

Shift: Day Job

Job Posting: Jul 24, 2018

Job Unposting: Ongoing

Schedule: Full-time Regular

Req ID: 1810617

Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled