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Job Information

Pearson Delivery and Innovations Manager in London, United Kingdom

Role Grade: C1

Role Location: This is a remote working position with a reporting line to our London office. Travel for face-to-face team meetings and other meetings will be required on an ad hoc basis. This role reports to the Head of Schools Tutoring for three days a week.

Contract: This is 6 month fixed term contract and a part time role to be worked over 3 days per week (22.5 hours).

*About Pearson Schools Tutoring *

As an Approved Partner of the government’s National Tutoring Programme, Pearson's Schools Tutoring the business commenced in 2020-21 to make high-quality online tuition available to state-maintained primary and secondary schools to provide additional support to help pupils who have missed out the most because of the impact of the Covid Pandemic.

In response to the success of the service and a changing funding landscape, Pearson launched its own Direct to Schools Online Tutoring offering in 2021/22.


The Delivery and Innovations Manager will be accountable for scoping new business opportunities and developing partnership relationships for delivery of the tutoring service. This person will have a thorough understanding of the Programme key success criteria and the operational factors and systems that could impact delivery. As a member of our Tutoring team, you will be required to understand trends in school behaviour and develop winning service proposals and have responsibility for project P&Ls, delivering against revenue and profit targets.

Key accountabilities

  • Research and propose, and where approved manage development of enhancements to Tutoring platform.

  • Research and propose, and where approved manage development of extension of tutoring to new markets, such as Scotland, Wales, NI, and International, hospital and other special schools, private sector education including businesses.

  • Research and propose, and where approved manage development of extensions to tutoring such as using online assessment platforms to deliver tutoring assessments, especially pre- and post-tests.

  • Research and propose, and where approved manage delivery of extensions and enhancements to Pearson Tutoring Content, including current subject areas and new subject areas, and new methods of sharing content with Pearson Tutors.

  • Research and propose, and where approved manage delivery of special projects such as trials of tablets and headphones in schools.

  • Collate product innovation suggestions from Core team, other Product teams, Partners, Schools, and Tutors, and where Tutoring leadership approve, research, propose, and if approved manage delivery of the selected innovations.

  • Manage development of Management Information systems, including forecasting models for sales, delivery, revenue, and costs – this will include working with team to identify and specify requirements, and schedule delivery of requirements.

  • Run and track regular progress meetings with other Pearson Teams involved in Tutoring, including Customer Services, Sales, and Marketing.

  • Until Automated Management Information Systems are in place, report data for SMT, including working with other Teams (STET and Sales) to agree and report on KPIs.

  • Work with team members to develop cost modelling based on activities.

  • Manage relationship with the government’s Programme Manager (currently Randstad), including Pearson commitments, Pearson Requirements, data delivery, governance, and contract review.

  • Support team processes, including review of how processes interact with systems such as order processing, Oracle, and where necessary work with other Pearson teams to change/enhance processes.

Collaboration, partnership and active stakeholder management are foundational to success in this role. Thriving in an evolving environment, working to drive innovation, and embedding industry best practice to drive sustainable growth is key. Experience in supporting digital technology environments is strongly preferred.

Your Reward & Benefits

We’ll expect a lot and we know you’ll do great work, so we give a lot back with some of the best benefits in the business. We know that one size doesn’t fit all, so our workplace programmes meet the different needs of our diverse teams and their families too. There is a range of options, too many to list here, but when you join our Pearson family you can look forward to:

  • A starting holiday of 25 days plus UK public holidays and you’ll earn 1 additional day’s holiday per year you work with us.

  • Generous pension scheme where we match and double what you contribute.

  • Maternity, paternity, and family care leave as well as flexible work policies.

  • Stock/share purchase options.

  • Healthcare and dental plans, and an employee wellbeing assistance programme for you and your family to help balance work, family, and personal life.

  • Cycle to work program, gym membership concessions in selected office locations, along with retail and leisure discounts.

Learning is the most powerful force for change in the world. More than 20,000 Pearson employees deliver our products and services in nearly 200 countries, all working towards a common purpose – to help everyone achieve their potential through learning. We do that by providing high quality, digital content and learning experiences, as well as assessments and qualifications that help people build their skills and grow with the world around them. We are the world’s leading learning company. Learn more at Pearson believes that wherever learning flourishes, so do people. We are committed to being an anti-racist company in everything we do. We value the power of an inclusive culture and a strong sense of belonging. We promote a culture where differences are embraced, opportunities are accessible, consideration and respect are the norm, and all individuals are supported in reaching their full potential. Through our talent, we believe that diversity, equity, and inclusion make us a more innovative and vibrant place to work. People are at the center, and we are committed to a sustainable environment and workplace where talent can learn, grow, and thrive.

To learn more about Pearson’s commitment to a diverse and inclusive workforce, please click here:

Pearson is an equal opportunities employer. We do not discriminate against employees or job applicants and select the best person for each job based on relevant skills and experience.

We are also committed to building an accurate picture of the make-up of the workforce and encouraging equality and diversity.

The information you provide will stay confidential, and be stored securely. It will not be seen by those involved in making decisions as part of the recruitment process.


Organization: Assessment & Qualifications

Schedule: PART_TIME

Req ID: 6230