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Pearson Creative Services Manager in London, United Kingdom

Our Organisation

Pearson is a global education company that helps people around the world to make progress in their lives through learning. With a rich heritage that combines 150 years of experience in publishing with the latest learning technology and digital services, we help people to learn whatever, wherever and however they choose.

Our strength comes from our outstanding people; our strong relationships in the education world; our expertise in using technology to help people learn; our global footprint and local reach; and our position as a profitable, global company with a unifying sense of purpose.

Your Opportunity

We’re looking for a Senior Creative Services Manger to establish and manage a high-functioning team, facilitating the creative and design requirements for our UK Schools Marketing (B2B and D2C). This role will require strong leadership and communications skills alongside extensive knowledge of marketing design principles – balancing business requirements with creative and design quality. You will be able to recruit and shape a team of internal designers, freelancers and agencies, and design the vendor model and process management tools to manage a high volume of creative and design work. We’re looking for someone with a passion for people, marketing and design, with the ability to work collaboratively with marketing colleagues and agencies to take our marketing design to the next level.

Key responsibilities:


  • Establish a vendor model to meet budget requirements and drive efficiencies.

  • Define effective workflow processes for the management of design and media work using project management software and strategies for internal communication.

  • Optimise delivery (speed, quality and value for money) with effective management of workflow systems and processes.

  • Manage the department design budget, working with the marketing team to advise and define the budget for campaigns throughout the year.

  • Work with the marketing and wider business teams to understand commercial objectives and use this to guide priorities in the design team.

Team leadership

  • Lead on recruitment, development and mentoring a high functioning marketing design team.

  • Develop strong relationships with vendors: agencies and freelancers, ensuring a regular rotation of work as needed to maintain capacity and knowledge-sharing.

  • Create a positive culture of learning and development, encouraging team members to enhance skills and experience.

  • Model, facilitate and encourage collaboration with colleagues across marketing and the wider business.

Creative and visual design

  • Be the brand design lead for the department, work with stakeholders in marketing to represent UK Schools requirements and champion brand guidelines.

  • Lead on the development of design templates to facilitate consistency, quality and speed of design across team.

  • Advocate and adopt accessibility guidelines and user centric design principles.

  • Lead on the creative direction, quality and market fit of output for promotion of UK Schools products and services.

  • Keep up to date with advances and trends in design and media and ensure standards of design, design services, illustration, media and animation are in line with industry standards.

  • Advise, direct and resolve design challenges and enhance projects in collaboration with design and marketing team.

Skills and abilities:

  • Good understanding of the principles of marketing design and keen awareness of evolving media channels and devices.

  • Excellent visual design skills (creative flair, strong typography skills and art direction).

  • Excellent knowledge of the Adobe creative suite.

  • Experience managing teams, working in design departments, managing multiple agencies/freelancers.

  • Ability to prioritise and manage multiple projects simultaneously.

  • Great communicator, skilled at taking/refining briefs and understanding requirements.

  • A facilitator, keen to make things happen at pace, manage expectations and unblock issues.

  • Enjoys working under time-pressure with deadlines.

  • Coaching/mentoring skills to support both direct reports and junior members of the team.

Your Benefits & Reward

We will expect a lot, and we know you will do great work, so we give a lot back with some of the best benefits in the business! Along with learning, development and mentoring opportunities, our range of benefits can support the different needs of our diverse colleagues, and their families too. Joining our Pearson family can provide you with unlimited and truly global career progression options, and you can also look forward to exploring our impressive benefits, such as:

  • Flexible options to work from home.

  • A starting holiday of 25 days

  • Generous pension scheme where we match and double what you contribute.

  • Maternity, paternity, and family care leave as well as flexible work policies.

  • Shares and stock purchase options.

  • Healthcare and dental plans, and an employee wellbeing assistance programme for you and your family to help balance work, family, and personal life.

Our Recruitment Process

We encourage you to complete and submit your application as soon as possible and ensure that you apply directly on our Pearson Careers website only. Wishing you success with your application!


Learning is the most powerful force for change in the world. More than 20,000 Pearson employees deliver our products and services in nearly 200 countries, all working towards a common purpose – to help everyone achieve their potential through learning. We do that by providing high quality, digital content and learning experiences, as well as assessments and qualifications that help people build their skills and grow with the world around them. We are the world’s leading learning company. Learn more at Pearson believes that wherever learning flourishes, so do people. We are committed to being an anti-racist company in everything we do. We value the power of an inclusive culture and a strong sense of belonging. We promote a culture where differences are embraced, opportunities are accessible, consideration and respect are the norm, and all individuals are supported in reaching their full potential. Through our talent, we believe that diversity, equity, and inclusion make us a more innovative and vibrant place to work. People are at the center, and we are committed to a sustainable environment and workplace where talent can learn, grow, and thrive.

To learn more about Pearson’s commitment to a diverse and inclusive workforce, please click here:

Pearson is an equal opportunities employer. We do not discriminate against employees or job applicants and select the best person for each job based on relevant skills and experience.

We are also committed to building an accurate picture of the make-up of the workforce and encouraging equality and diversity.

The information you provide will stay confidential, and be stored securely. It will not be seen by those involved in making decisions as part of the recruitment process.


Organization: Assessment & Qualifications

Schedule: FULL_TIME

Req ID: 9087