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Pearson Content and Assessment Leader in London, United Kingdom

Content and Assessment Leader - ( 2109669 )


About Pearson

We are the world’s learning company with more than 20,000 employees where we serve people in the community (nearly 200 countries). We combine world-class educational content and assessment, powered by services and technology, to enable more effective teaching and personalised learning at scale. We believe that wherever learning flourishes so do people. At Pearson, we’re committed to a world that’s always learning and to our talented team who makes it all possible. From shaping lessons of the future, to taking assessment of learning online, we are always re-examining the way people teach, tutor and learn best. We are bold thinkers and standout innovators who motivate each other to explore new frontiers in an environment that supports and inspires us to always be better. By pushing the boundaries of technology—and each other to surpass these boundaries—we create seeds of learning that become the catalyst for the world’s innovations, personal and global, large and small.

At Pearson, we believe in the power of difference. Harnessing the unique skills, perspectives, and backgrounds of every employee helps us foster innovation and create the most effective solutions for learners around the world. That’s why we’re committed to ensuring that diversity and inclusion are embedded into everything we do. We foster a work environment that’s inclusive and diverse and where our people can be themselves so we can reflect the customers and learners we serve.

Pearson is regularly featured on the Forbes list of Best Employers and we are recognised in the Best Employers for Diversity 2019 awards. Pearson is listed on both the London and New York stock exchanges (UK: PSON; NYSE: PSO).

Why we need you

We believe education is a vital force that can empower people, help them to reach their potential and contribute to more connected communities, all around the world. Our strength comes from our outstanding people; our strong relationships in the education world; our expertise in using technology to help people learn; our global footprint and local reach; and our position as a profitable, global company with a unifying sense of purpose.

At a time of significant reform in the apprenticeship system in England, driven by employers and an evolved policy and funding environment, we need to ensure that we continue to be the leading brand and are at the forefront of providing innovative solutions to the opportunities that are arising in an area of significant future growth.

About the team

Person is working with the world’s leading experts, teachers, and researchers to create the best tools for learning, and we are equipping schools, colleges, universities, and other organisations with systems, content, and resources to help their students learn. As the world’s learning company, we aim to be the standard setter for learning— fuelling a love and enthusiasm for it at every step along the way, because wherever learning flourishes, so do people.

We work on a variety of projects, products and services to create and maintain an excellent assessment and content experience for our learners. This role plays a key part in the delivery of all related assessment and content aspects for a selection of vocational qualifications, assessments and services, and is accountable for the accuracy and timeliness of assessment content and outcomes in their assigned area. This role requires the postholder to be able to deliver key assessment and content tasks, in a high pressured and regulated environment on time and accurately.

About the role

A Content and Assessment Leader (CAL) manages the production of on-demand test content and regularly reviews a portfolio of BTEC Specialist qualifications and End-point Assessment (EPAs).

Key Accountabilities

  • Manage the end-to-end production of assessment content for qualifications including liaising with qualification development teams and delivery teams to meet tight, immoveable deadlines

  • Maintain knowledge of key assessment principles and continue to improve knowledge as development occurs in the field

  • Ensure Pearson’s Diversity, Equity and Inclusion policy is implemented in content and practices

  • Work as part of a team to ensure team or divisional goals are met and support Senior CALs and Qualification Delivery & Award Manager (e.g. reviewing new content, and supporting new projects by helping with research and implementation)

  • Regularly review data for completed tests to ensure materials are error-free and performing as expected using relevant programmes and ensuring that content is consistently updates for any regulatory or policy changes in the relevant field

  • Update and report on progress of development, production, delivery and review activities, ensuring all data and tracking is up-to-date and accurate

  • Resolve development, production, delivery and review issues (including customer queries) identified within the assigned portfolio in an accurate and timely manner

  • Report all risks and issues to relevant team members, including any suspected malpractice/maladministration or conflicts of interest

  • Participate in the implementation and continuous improvement of EPA processes and systems, maintaining good working practices

  • Use multiple IT packages associated with EPA and Specialist production and delivery, including Office 365 suite, ACE360, Smartsheets and IQS

  • Support event management activities related to assigned portfolio, including subject specialist recruitment and training, review meetings and lessons learned sessions

  • Take accountability for own learning and development associated with the role and the wider work of the team/business unit

Pearson is an equal opportunities employer. We do not discriminate against employees or job applicants and select the best person for each job based on relevant skills and experience.We are also committed to building an accurate picture of the make-up of the workforce and encouraging equality and diversity.The information you provide will stay confidential, and be stored securely. It will not be seen by those involved in making decisions as part of the recruitment process.


Previous experience

  • Experience of following business processes as well as participating in process improvement activities

  • Experience of meeting tight, immoveable deadlines

  • Experience of managing projects and liaising with stakeholders to complete project activities

  • Competent using IT, including databases and common business support packages (e.g. Office 365)

  • Experience of improving efficiency and streamlining tasks and processes

  • Experience of working in a customer-driven environment

  • Experience of data input, management and ensuring accuracy and confidentiality

Skills and Knowledge

  • Content production and content reviewing capabilities

  • Excellent written, verbal and interpersonal skills, able to establish and maintain professional working relations

  • Excellent organisational and planning skills

  • Excellent attention to detail

  • Flexible and adaptable

  • Ability to communicate effectively in a range of formats and styles to suit a range of audiences

  • Ability to analyse and draw conclusions about assessment content and numerical data

  • Committed to self-development and improvement

  • Ability to learn new skills and systems quickly and efficiently

  • Hold a degree or other relevant qualification or experience

Pearson competencies

  • Organisationally Agile: adapts quickly to new situations and proactively seeks information to understand the reasons for change and adapts approach accordingly

  • Influences without Authority: conveys messages and clear outcomes to diverse audiences using the most effective channels in an easily understood, convincing and actionable manner; identifies stakeholders; seeks input; and actively listens to build support and identify best solutions

  • Prioritises and makes Effective Decisions: breaks down work into manageable parts, assessing priorities and schedule required to deliver on time; ensures the quality of the data provided to analyse possible solutions; and supports effective decision making

  • Builds Relationships: creates relationships with peers quickly and confidently, building trust; and proactively networks with other teams to discuss common issues and share knowledge

  • Outcomes Oriented: differentiates between outputs and outcomes, working with a focus on achieving desired outcomes; and understands the intended outcomes of own work and how they contribute to Pearson’s broader objectives including customers and learners

  • Continuously Improves: actively seeks opportunities for improvement and presents ideas for increasing effectiveness and efficiency of own work; demonstrates willingness and flexibility to adapt own approach to new ways of working to achieve improved outcomes

  • Evidence Informed: identifies and collects reliable data necessary to build evidence to enable and support decisions; and organises and analyses information (into meaningful/related areas) to form robust, evidence-based conclusions

  • Commercially Aware: understands and can articulate Pearson’s business goals and what own team and self contribute to Pearson’s success; and uses that knowledge to better identify ways of working to meet those goals

  • Digitally Focused: understands and embraces how digital technology is changing education and assessment and the implication this has on own day-to-day work; recognises opportunities digital technology creates for Pearson to increase its reach, generate profitable business opportunities and create more effective products for its market

  • Driven by Customer and Learner Requirements: understands customer/learner needs, what they value and why, and applies creative thinking to make a difference; and makes decisions that have a positive impact on customer and learner issues for the benefit of Pearson overall

What Pearson can offer you

Here at Pearson we also offer a great package and a fantastic range of benefits that you would expect to receive in a global organisation. This includes 25 days of annual leave, this increases by 1 each year up to 30 days with the option to buy and sell up to 5 days per year on top of this. A fantastic Pearson plan, private medical insurance. Pearson other benefits also include private dental care, season ticket loan, eye tests, cycle to work scheme, volunteering days, discounted products and services from the leading companies and much more.

Role location : This is a remote working position until at least summer 2021 where the role will locate back to a Pearson London office location.

To apply to the role, please submit an updated CV and cover letter.

Due to a high volume of applications we will be reviewing applications and scheduling interviews regularly. We therefore encourage applications to be submitted as soon as possible.

Primary Location : GB-GB-London

Work Locations :

GB-London-190 High Holborn

190 High Holborn

LondonWC1V 7BH

Job : Product Management

Organization : Core

Employee Status : Regular Employee

Job Type : Standard

Job Level : Individual Contributor

Shift : Day Job

Job Posting : Jul 20, 2021

Job Unposting : Aug 3, 2021

Schedule: : Full-time Regular

Req ID: 2109669