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Pearson Assessment Leader (External assessment) in London, United Kingdom

Assessment Leader (External assessment) - ( 2108187 )


About Pearson

We are the world’s learning company with more than 20,000 employees where we serve people in the community (nearly 200 countries). We combine world-class educational content and assessment, powered by services and technology, to enable more effective teaching and personalised learning at scale. We believe that wherever learning flourishes so do people. We’re committed to a world that’s always learning and to our talented team who makes it all possible. We are bold thinkers and standout innovators who motivate each other to explore new frontiers in an environment that supports and inspires us to always be better.

Pearson is regularly featured on the Forbes list of Best Employers and we are recognised in the Best Employers for Diversity 2019 awards. Pearson is listed on both the London and New York stock exchanges (UK: PSON; NYSE: PSO).

About the Role

At Pearson, we are Brave, Imaginative, Decent and Accountable. We work on a variety of projects, products and services to create and maintain an excellent assessment and content experience for our learners.

We are looking for an Assessment Leader - Vocational Assessment (external assessment) to join our team on a permanent basis.

This role plays a key part in the delivery of all related assessment aspects for a selection of vocational qualifications, assessments and services, and is accountable for the accuracy and timeliness of assessment content and outcomes in their assigned area. This role requires the postholder to be able to deliver key assessment tasks, in a high pressured and regulated environment on time and accurately.

Key Accountabilities


  • Will be able to work effectively on their own and as a valued member of a team

  • Will engage in training and development opportunities

  • Will value the needs and rights of others

Customer Service

  • Will “Think customers first” to ensure a great customer experience

  • Ensure accurate and timely responses to customer queries

  • Use customer relationship management tools to identify opportunities to support customers further and improve the customer experience

Data Management

  • Analyse assessment performance data with a view to making improvements and defending decisions in relation to pass marks or the setting of grade boundaries.

  • Implement and monitor Risk-ratings for BTEC QA

Quality Management

  • Will be able to follow tight timelines with accuracy and escalate issues if they occur

  • Responsible for accurate Content and Assessment management for their allocated assessments

  • Responding to key external or internal requirements, and with continued improvement and simplification in mind.

Relationship Management

  • Will build and maintain successful relationships with all our external and internal partners

  • Managing performance of contractors

  • Work closely with key stakeholders to ensure accurate content production and timely assessment results

  • Equip stakeholders with necessary content production tools, information and resources, to ensure agreed outcomes and deadlines are achieved whilst maintaining quality

Pearson is an equal opportunities employer. We do not discriminate against employees or job applicants and select the best person for each job based on relevant skills and experience.We are also committed to building an accurate picture of the make-up of the workforce and encouraging equality and diversity.The information you provide will stay confidential, and be stored securely. It will not be seen by those involved in making decisions as part of the recruitment process.


Key Skills, Behaviours and Experience

The post holder will:

  • Be able to learn quickly, be curious and imaginative

  • Have assessment or content creation experience

  • Be able to thrive in a high-pressured and regulated environment

  • Have project management capabilities

  • Be resilient and not afraid to make decisions based on key pieces of information

  • Be comfortable to use new technology to improve the learner experience

  • Be able to communicate accurately and effectively

  • Be able to work flexibly to meet the needs of the assessment cycle


The postholder will:

  • Hold a degree or other relevant qualification or experience

Role location: This is currently a remote working position until Summer 2021. Thereafter, the individual assigned can work flexibly as a remote worker between their home and can attend an office location if dependant on business requirement.

Application details: To apply to the role, please submit an updated CV and cover letter.

We will be reviewing applications and scheduling interviews regularly, so we encourage applications to be submitted as soon as possible.

What can we offer you

Here at Pearson we also offer a great package and a fantastic range of benefits that you would expect to receive in a global organisation. Including 25 Days annual leave, this increases by 1 each year up to 30 days with the option to buy and sell up to 5 days per year on top of this. A fantastic Pension plan, private medical insurance. Pearsons other benefits also include private dental care, season ticket loan, eye tests, cycle to work scheme, volunteering days, discounted products and services from leading companies and much more.

Primary Location : GB-GB-London

Work Locations :

GB-London-190 High Holborn

190 High Holborn

LondonWC1V 7BH

Job : Product Management

Organization : Core

Employee Status : Regular Employee

Job Type : Standard

Job Level : Individual Contributor

Shift : Day Job

Job Posting : Jun 9, 2021

Job Unposting : Jun 22, 2021

Schedule: : Full-time Regular

Req ID: 2108187