Pearson Admissions Officer in London, United Kingdom
Pearson is a global education company that helps people around the world to make progress in their lives through learning. With a rich heritage that combines 150 years of experience in publishing with the latest learning technology and digital services, we help people to learn whatever, wherever and however they choose. We are now transforming Pearson to accelerate our activity in digital learning, education services and emerging markets. This will enable us to make a lasting impact in helping to solve some of the most important challenges in global education.
Why we need you
We believe education is a vital force that can empower people, help them to reach their potential and contribute to more connected communities, all around the world. Our strength comes from our outstanding people; our strong relationships in the education world; our expertise in using technology to help people learn; our global footprint and local reach; and our position as a profitable, global company with a unifying sense of purpose.
About the job
To oversee the application process across the business unit for a wide portfolio of online postgraduate programmes offered in partnership with UK universities. To effectively manage and maintain the varied processes for both internally hosted application portals and partner managed portals.
For internally hosted application portals: Assessing the eligibility of prospective students, working closely with the Recruitment Managers to advise on student applications, and the verification of qualifying documentation. Overseeing the student application process on the hosted portal, ensuring the CRM correlates with the portal so Enrolment Advisors can accurately update students on their application. Acting on behalf of the university to formally communicate decisions on applications to prospective students, and ensure any offers are processed in line with the SLA between the partner and Pearson.
For externally hosted application portals: Working closely with the Recruitment Managers to pre-screen and advise on prospective student applications. Monitoring the portal daily for any updates on the status of applications, and communicating these updates to the recruitment team. Liaising with university stakeholders to ensure student offers are processed in line with the SLA between the university partner and Pearson.
Managing a variety of customised application portals to monitor and process applications submitted by prospective students.
Assessing prospective students’ qualifications, CVs, references and personal statements against a pre-set entry criteria for course eligibility.
Delivering training to new starters on admissions processes and use of application portals.
Monitoring team email inboxes to ensure all student queries are directed to the relevant team member.
Crafting formal documents to prospective students, including offer letters, terms and conditions, funding options, and programme schedule.
Liaising with internal and external stakeholders to work collaboratively on administrative processes and procedures, including the generation of student credentials.
Pearson is an equal opportunities employer. We do not discriminate against employees or job applicants and select the best person for each job based on relevant skills and experience.
We are also committed to building an accurate picture of the make-up of the workforce and encouraging equality and diversity.
The information you provide will stay confidential, and be stored securely. It will not be seen by those involved in making decisions as part of the recruitment process.
Essential skills, qualifications and experience:
Excellent IT skills including using Office Suite
Good data management and analytics skills
Excellent communication (written and oral), networking and influencing externally and internally (in particular to work effectively with colleagues in Pearson across different sites and within a matrix structure)
Degree or equivalent professional qualifications
Experience using SalesForce or other CRM platforms
Knowledge of the UK HE sector
Experience working with NARIC
Primary Location: GB-GB-Harlow
Other Locations GB-GB-London
Work Locations: GB-Harlow-Kao Park Kao Park Hockham Way Kao Two Harlow CM17 9SR
Employee Status: Regular Employee
Job Type: Experienced
Shift: Day Job
Job Posting: Nov 9, 2019
Job Unposting: Ongoing
Schedule: Full-time Regular
Req ID: 1914603
Pearson is an Equal Opportunity and Affirmative Action Employer and a member of E-Verify. All qualified applicants, including minorities, women, protected veterans, and individuals with disabilities are encouraged to apply.