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Pearson Test Administrator - Lexington, MA in Lexington, Massachusetts

Pearson VUE (www.pearsonvue.com) is the global leader in computer-based testing for information technology, academic, government and professional testing programs around the world. Pearson VUE provides a full suite of services from test development to data management, and delivers exams through the world’s most comprehensive and secure network of test centers in more than 180 countries, where we validate the skills and knowledge of millions of individuals every year.

Pearson VUE is a business of Pearson, the world's leading learning company with global-reach and market-leading businesses. Pearson is listed on both the London and New York stock exchanges (UK: PSON; NYSE: PSO).

Pearson VUE offers a great environment to start or grow your career. We are now hiring for a part time Test Administrator to join our team in Lexington , MA .

Responsibilities

As a Test Administrator, you would be responsible for providing secure exam delivery and outstanding customer service in a comfortable friendly environment. In this position, you will be required to:

  • Comply with all testing procedures and adhere to company policies using careful judgment

  • Verify test takers’ identification and explain the exam process

  • Monitor test takers while testing

  • Contact technical support to assist with technical issues

  • Complete light housekeeping duties such as sanitizing touchpoints, dusting, and vacuuming.

Schedule Requirements

Our office is open between the hours of 7 am to 8:30 pm, Monday through Saturday. You must be able to work a variety of shifts during open office hours (e.g., 7:20 am to 2pm or 2pm to 8pm), 20-25 hours per week.

Schedules are available at least 2 weeks in advance.

This is a part-time benefits-eligible position with ten paid company holidays plus two additional personal holidays, vacation time, personal time, and optional health care plans.

Pearson Perks

  • Accrued Sick Time

  • Business casual dress code that allows jeans

  • Free access to Pearson’s catalogue of eText Books and Library

  • Free access to comprehensive catalog of eLearning courses from the world's top publishers

  • Free access to our Employee Assistance Program

  • Access to MDLIVE telehealth

  • Gain access to exclusive prices, discounts, and offers from hundreds of local and national merchants through the PerkSpot Online Discount Mall

  • Pearson’s partnership with benefit vendors providing employees access to discounts from a wide range of categories such as automotive, home services, computers & electronics, sports & outdoors, travel, and so much more!

  • This office has free and plentiful parking and an onsite café.

Competitive Wages

Your Health, Safety & Wellbeing during COVID-19

As a responsible employer, at Pearson VUE we take the health, safety and wellbeing of our colleagues and test-taking candidates very seriously. At our company-owned test centers, we follow recommendations from the CDC and the World Health Organization for preventing the spread of COVID-19 and protecting test takers and our staff.

Qualifications

  • High school diploma or equivalent is required

  • Minimum of 1 year customer service experience is preferred

  • Must be flexible in work hours and days

  • Beginner to intermediate experience in Microsoft Office (Word, Excel and Outlook)

  • Must be able to sit for long periods of time and move quickly to escort candidates to and from testing room. Must be able to bend, stoop and lift up to 20 lbs with reasonable accommodation.

  • Must be comfortable in a quiet testing environment, hear soft voices and see details from a distance.

Job: TESTING CENTER

Organization: Assessment & Qualifications

Schedule: PART_TIME

Req ID: 1496

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