Pearson Project Manager / Sr. Project Manager in Iowa City, Iowa
Project Manager / Sr. Project Manager
At Pearson, we’re committed to a world that’s always learning and to our talented team who makes it all possible. From bringing lectures vividly to life to turning textbooks into laptop lessons, we are always re-examining the way people learn best, whether it’s one child in our own backyard or an education community across the globe. We are bold thinkers and standout innovators who motivate each other to explore new frontiers in an environment that supports and inspires us to always be better. By pushing the boundaries of technology - and each other to surpass these boundaries - we create seeds of learning that become the catalyst for the world’s innovations, personal and global, large and small.
We are seeking a Project Manager or Sr. Project Manager to add to our School Assessment Client Services team in Iowa City.
The Project Manager supports School Assessment Client Services in the successful delivery and fulfillment of assigned program(s). The Project Manager may be responsible either for multiple projects or for one larger project within a program, which often requires multiple resources and functional integration. The Project Manager is familiar with project or program objectives, as well as the role and function of each team member to effectively coordinate the activities of the Program Delivery Team. They spend significant time communicating with the customer and other stakeholders (vendors, cross-functional teams, subcontractors) involved in the delivery of assigned projects or programs in order to ensure customer satisfaction. The Project Manager will anticipate opportunities and issues proactively as well as manage scope using project management applications and tools.
Duties and Responsibilities:
Customer Relationship Management
Establish and maintain positive and productive relationships with internal resources and external customers.
Provide outstanding customer service. Be responsive and timely in responding to questions, concerns, and requests.
Serve as a point-of-contact to the customer and cross-functional teams for day-to-day execution.
Interpret and meet customer expectations and requirements to ensure outstanding customer satisfaction.
Project responsibility through the life cycle (initiate, plan, execute, control, close).
Maintain the project management plan, customer requirements, project schedule, and other documentation required to effectively manage program deliverables as assigned.
Networks with all project stakeholders and resources (including customers, internal shared services groups, subcontractors and vendors) to meet project goals.
Ensures adherence to quality standards and reviews project deliverables.
Supports implementation of SOWs and contracts.
Manages changes to the project scope, project schedule, and project costs.
Implement approved actions to mitigate project risk events.
Identify opportunities for process and quality improvements which promote cost reduction and implement initiatives, and monitor the effectiveness of changes made.
Measure project performance using appropriate tools and techniques in order to monitor the progress of the project, identify and quantify any variances (scope and costs), perform any required corrective actions, and communicate results to all stakeholders.
Assist in change control process including tracking, writing scope documents, and gathering estimates and pricing. Thoroughly evaluate any proposed scope change by involving entire project team; establish and maintain documentation to control scope.
Identify and track risks, including implementing the approved actions and workarounds required to mitigate project risk events in order to minimize the probability of realization.
Execute the tasks as defined in the project plan and schedule in order to meet customer deliverables.
Prepare and present internal and external reports on program status, risks and other program related issues.
Perform other duties as assigned.
- Support the Program Manager with project and program level new business initiatives including managing and writing statements of work and change requests as needed.
Support Program Manager with financial reviews and documentation necessary to ensure that contract is maintained within budget and margin expectations.
Identify process improvement initiatives in order to reduce cost while maintaining quality.
Bachelor’s Degree desired or commensurate experience.
2-5 years of experience for a Project Manager role.
5 years of experience for a Sr. Project Manager role.
PMP certification preferred or demonstrate an understanding and application of Project Management Institute (PMI) principles.
Flexibility in the workplace.
Ability to make decisions based upon limited information.
Demonstrate ability to manage multiple, conflicting priorities, and work in a fast-paced, ever changing environment.
Significant experience with customer service and project management.
Understand team dynamics and foster a positive team environment.
High sense of urgency and attention to detail required.
Effective verbal/written communication skills, strong listening, negotiation and facilitation skills and the ability to develop and deliver presentations.
Knowledge of Microsoft Office applications, including Word, Outlook, Excel, MS Project, Visio, and PowerPoint.
Some travel required.
Primary Location: US-IA-Iowa City
Work Locations: US-IA-Iowa City-2510 North Dodge 2510 North Dodge Street Iowa City 52245
Job: Project/Programme Management
Organization: Assessments School
Employee Status: Regular Employee
Job Type: Standard
Shift: Day Job
Job Posting: Jun 11, 2019
Job Unposting: Ongoing
Schedule: Full-time Regular
Req ID: 1907975
Pearson is an Equal Opportunity and Affirmative Action Employer and a member of E-Verify. All qualified applicants, including minorities, women, protected veterans, and individuals with disabilities are encouraged to apply.