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Pearson Academic Success Partner in Illinois

Academic Success Partner - ( 2109221 )


We are the world’s learning company with more than 24,000 employees operating in 70 countries. We combine world-class educational content and assessment,powered by services and technology, to enable more effective teaching and personalized learning at scale. We believe that wherever learning flourishes so do people.

At Pearson, we’re committed to a world that’s always learning and to our talented team who makes it all possible. We are bold thinkers and standout innovators who push the boundaries of technology. We create seeds of learning that become the catalyst for the world’s innovations. Within the Pearson Virtual Schools (PVS) division we have reimagined K-12 education through our virtual school and curriculum offerings. Our schools, Connections Academy and Pearson Online Academy, provide a best-in-class online learning environment for K-12 students to acquire the skills and confidence they need to adapt and thrive in a changing world. We also support school districts with curriculum, teachers, and technology as they make the shift to online. The COVID-19 pandemic introduced significant disruption and transformation to the K-12 learning market. And as a result, our category has seen explosive growth and our business has experienced enormous increases in awareness and enrollments. This presents an incredible opportunity for our team to chart a ground-breaking path through this shifting environment to achieve continued success.

The Academic Success Partner is a member of the Customer Success Partners department. The position will be assigned a group of full-time virtual schools and will oversee school management, school operations, school improvement planning ensure regulatory compliance, influence school growth strategies, and drive academic performance/school efficacy. The position serves as a trusted advisor to school leaders to coach, develop, and performance manage them. The position reports to a School Success Partner and is part of a community of practice comprised of other Academic Success Partners within the Customer Success Partners department.

Core Tasks and Responsibilities

  • Deliver academic performance outcomes (ie state testing measures, graduation rate, school report card rating, course completion rates) within assigned group of virtual schools;

  • Drive school improvement efforts by supporting the creation of School Improvement Plans, monitoring implementation of those plans throughout the year, and meeting with stakeholders quarterly (at a minimum) to discuss/revise/consider effectiveness of plans;

  • Ensure that each school provides the appropriate support, assistance, and direction to all enrolled students to ensure that they can achieve academically;

  • Develop, in conjunction with school leaders, operational protocols, and procedures – including the effective implementation of Professional Learning Communities (PLCs) – to support the achievement of school goals;

  • Model customer-centric behaviors while working with school leaders;

  • Recruit, train, and develop the school leader, as well as assist in, or complete, the performance management of school leaders for all assigned schools;

  • Drive proactive, data-driven solutions based upon school metrics including grading, passing rates, student achievement, teacher/family contacts, teacher workloads, parent satisfaction, student promotion and retention, escalation, state test results, graduation rates, college and career readiness, withdrawal rates, etc.;

  • Serve as a trusted advisor to school leaders while ensuring the implementation of an education program with fidelity;

  • Assist in tasks related to the start-up of new schools including facilities design and selection, staffing, hiring, course selection, calendar development, and other assigned tasks as part of the new school launch process;

  • Assist school leaders in the implementation of the teacher evaluation system;

  • Assist school leaders to ensure that all internal and external reports – and supporting data sets – are complete, accurate, and appropriately reviewed/approved prior to submission, and are submitted on time to the appropriate stakeholders;

  • Troubleshoot day–to-day school issues and provide support and advice for school leadership;

  • Perform all other duties as assigned.

Pearson is an Equal Opportunity and Affirmative Action Employer and a member of E-Verify. All qualified applicants, including minorities, women, protected veterans, and individuals with disabilities are encouraged to apply.


  • 5 years proven leadership experience as a Head of School, Principal or equivalent level;

  • Advanced degree in Education or Management is preferred;

  • Virtual school leadership required;

  • Ability to travel up to 33% of the time;

  • Must reside within a reasonable distance of an airport with regularly scheduled commercial airline service;

  • Must occasionally lift or move up to 20 pounds;

  • Possess a valid drivers license;

  • Customer-centric – Acts with a strong customer mindset (both internal and external) and is a visible advocate for the customer. Builds strong relationships with customers and uses those to improve their experience and outcomes;

  • Communications - A great communicator and writer who engages teams and stakeholders with thoughtful delivery and messages that resonate;

  • Influencer - A leader who motivates and leads others within and outside of reporting lines in order to achieve customer and company objectives;

  • Works well in a matrix - Models collaboration, solves problems with peers, builds trust and support;

  • Takes personal responsibility – Can be relied on to complete tasks timely and well, demonstrates “ownership” regardless of the outcome, proactive in exploring and exploiting new opportunities.

Primary Location : US-Arizona

Other Locations : US-Indiana, US-Illinois, US-Michigan, US-Tennessee, US-Virginia, US-Georgia, US-Utah, US-Washington, US-South Carolina, US-Pennsylvania, US-Alabama, US-Massachusetts, US-Texas, US-Ohio, US-DC-Washington, US-Oregon, US-Florida, US-New Hampshire, US-New Jersey, US-North Carolina, US-Kentucky

Job : Learning Delivery

Organization : North America Connections

Employee Status : Regular Employee

Job Type : Standard

Job Level : Director

Shift : Day Job

Travel : Yes, 25 % of the Time

Job Posting : Jul 28, 2021

Job Unposting : Ongoing

Schedule: : Full-time Regular

Req ID: 2109221